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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent camera quality, ease of use, and long battery life, which contribute to its overall strong performance. They also appreciate its easy installation, good night vision, enhanced security, affordable price, and wide field of view. However, some customers have experienced issues with motion detection and connectivity. A few also found the mounting tricky and wished for a more discrete size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 8,974 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Top notch video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Decent camera. Horrible app resulted in a return.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product design is nice and the image quality is acceptable, however the associated app results in this camera being basically unusable except for certain cases. Specifically there is a problem with defining areas within the cameras view to trigger motion alerts. Only the center of the cameras view could be used to define motion alerts. We purchased the camera to cover a driveway leading up to our garage and a walkway leading to the front door. Both areas of interest were well within the cameras view, but not directly centered. Thus the camera wouldn't pick up movement on either the driveway or the path. We contacted Ring support and were first given a nonsensical answer saying that if we just provided more power to the unit then it would work. The camera is supposed to be battery powered and wirelessly connected to our wifi network so needing to run a power cable to the camera defeated the purpose. We contacted Ring a second time and finally learn that they were aware of the issue but currently did not have plans to fix the software issue. We returned the Ring camera and bought a Blink camera system and had NONE of the problems we had with Ring. So if your area of interest is in the center of the camera's view this product will likely work fine for you. However, if you too have a little bit of an odd angled space you are trying to view this will not work well.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Anon,

      Thank you for taking a moment to leave your review of the Ring Stickup Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you, Jamila with Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. I use it outdoors and gives a nice picture and video. Wireless range is decent. It's roughly 100 feet from my indoor router. It has disconnected once in the 7 months of use. That was in bad weather. It requires a subscription to store video. I'd give it 5 stars if I could record the video myself.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi schmoo.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Stick Up Cam! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We understand the importance of having events recorded on your Ring Stick Up Cam. Without a Ring Protect Plan, your Ring products provide certain features such as Live View, Two-Way Talk, and Real-Time Notifications on your smartphone. Ring Protect Plans simply offer additional features for those who want them. Here are some additional features that are included when you subscribe to a Ring Protect Plan.

      1. Video History for up to 180 Days. Access recorded videos of every motion and Live View event for up to 180 days.
      2. Snapshot Capture. See what's happening in between motion-activated events with recurring photo snapshots taken throughout the day.
      3. Package and Person Alerts. Enable to get a notification only when your device spots a person or when there's a package in designated areas.
      4. Rich Notifications. See exactly what triggered an alert with a photo preview right in the notification without opening the Ring app.
      5. 10% off Select Products at Ring.com.

      If any additional information is needed regarding your Ring Stick Up Cam or Ring Protect Plans, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Amilia from Ring. Ring

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints. Battery lasts long enough, especially for the size. Love the fact that it’s so mobile and can be set up basically anywhere. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great night vision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ring camera with night vision i have had!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dexter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and I will buy again definitely. This camera shows very good and decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is simple - 2 fasteners and your camera is mounted anywhere. Battery life is heavily dependent on motion setting and can range anywhere between 1-3 months of charge based on traffic in your cameras field of view. App works well. Very satisfied with my purchase as it met all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring-Stick Up indoor/Outdoor Wire Free Security Ca

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring-Stick Up Indoor/Outdoor Wire Free 1080 Security Camera-White, excellent product, very easy to set up, I had the Best Buy Geek Squad come to my house and they were GREAT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    It serves its purpose so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I have 3 other ring cameras and have the ring wifi extender ( forgot what you call it) but even with that I have a close to poor signal eventhough that camera is closest to my wifi device. Only one time that I noticed that it didn't pick up a movement. Still would recommend because it's just so easy to put up and monitor.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Dutches,

      Here at Ring, we understand how critical it is for your Ring Chime Pro to work as intended. It's a key component to ensure all connected Ring devices have a strong signal, along with providing an internal audio effect through your home. We are here to lend some assistance.

      Based on your review, it seems that you are having trouble with your Ring Chime Pro extending your wifi signal. When this happens, we recommend moving your Chime Pro. The ideal placement for your Chime Pro is about halfway between your wifi router and the device it’s connected to.

      Wifi extenders work best with devices that won’t be moved, and ideally, the maximum distance between the router and the device should be under 30 feet. If the distance is greater than 30 feet, you might need a different solution to a weak wifi signal, like a mesh network instead of a wifi extender. A wifi router creates a single access point that broadcasts a signal. The further the signal has to go, the weaker the signal gets.

      For more information on troubleshooting your Ring Chime Pro, please see our help center
      article: https://support.ring.com/hc/en-us/articles/360048673232-Troubleshooting-Your-Ring-Chime-Pro-and-Understanding-Light-Patterns.

      For any additional questions or concerns regarding your Ring Chime Pro, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon.

      Thank you, Jamila with Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does what its supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Battery life in active areas isn’t perfect, but not surprised by it either with the settings I put on it. Goes well with my 6 other cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    out door cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vidio is good so is night vision.sound could use some work.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Bigdan.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

      It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.

      Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Outdoor Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Outdoor Cam. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.

      Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Outdoor Cam. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring Outdoor Cam by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Outdoor Cam. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Outdoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera resolution. Battery lasts super long - over a month and it's still at 80%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras the size of them and the view that it does give, for when I am at home or away it does give a wonderful sense of security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this stick up camera to monitor the exterior of my home. The set up process is very simple. The app is easy to use and has a few convenient configurations. The ability to see the camera in real time is amazing. A subscription is needed to review all of your past video history.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Loyal customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has helped my anxiety by allowing me to see my pets and front door with ease. My life is better because of ring camera and ill be re-purchasing in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Have not had any issues with device. Picks up a wide range of camera view. Was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy installation, the camera covers a wide area range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second day we got the camera we caught thieves trying to break into our car. The camera stopped them. 1000000% one of the best investments in security I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Glad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera is the other half of the other security camera that I bought for half the price. Great price and very happy that I made that purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth every penny...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Ring stick up cam owner and love it! Bought the solar panel and gutter mount to keep the camera charged constantly. It works flawlessly. Truly impressed with the quality of the video footage. Will buy another one soon.

    I would recommend this to a friend