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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8975 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the product's excellent camera quality, ease of use, and impressive battery life. They also appreciate its strong overall performance, easy installation, good night vision, and the enhanced security it provides, all at a reasonable price with a decent field of view. However, customers frequently mention concerns regarding spotty motion detection and connectivity issues. Some also find the mounting tricky and desire a more discrete size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 8,977 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charged right up and it worked great. Have used it while away for a vacation and had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera!! Works perfect and have a great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Technology has come a LONG way!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture quality and instant response to motion and video recording. Extremely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is super n nice service from Ring. I would have loved if the camera would allow more tilted positions or upside down angles.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cute device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures, clear videos, clear reception. I like how it records, the size of it. It is a good buy. Small enough to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. Easy to install. Last a few months per charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great views

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely with buying and we highly recommend one for you and a family member we promise you won't regret it..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small & convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love my ring cameras. They are easy to use and small so they don’t take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good outdoor camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good connection! Used it to monitor work being done in my home. Great to have" eyes" on the with and my house

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The only thing I wish it had like a pause or stop camera option since I don’t use it all the time. It works great.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Decent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I am please with the camera. My only complaint is that it doesnt seem to detect all motions. There have been times where I am leaving/coming home and it does not detect my car. Might be a sensitivity setting.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi GeeSC.

      Thank you for sharing your experience with us. We understand how critical it is for your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.

      I would be happy to address your concern regarding the issue that you are experiencing with the motion detection of your Ring Outdoor Cam. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:
      Open the Ring app.
      Tap the menu (≡) on the top left.
      Tap Devices.
      Tap the relevant device.
      Tap Motion Settings.
      At the top, tap Edit Zones or scroll down to tap Camera Motion Zones.
      Note: If you are using a battery-powered device, you may need to toggle on Advanced Motion Detection under Advanced Settings before you can add customizable Motion Zones.
      To adjust an existing Motion Zone: tap the Zone you want to adjust, then drag the points of the Zone to do so. Tap Save.
      To add a new Motion Zone: tap Add Zone and drag the points of the Zone. Tap Save.

      A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.

      If your networking equipment hasn’t been power-cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.

      If any additional information is needed regarding your Ring Outdoor Cam, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras. Get the professional monitoring with ring for around $100 a year for your system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple this whole set up is to use. And I love the fact how Best Buy has a lot of these items on their floor, compared to any other retailer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eye on Chicken Coop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this in the chicken coop so we can watch the birds and keep an eye out for predators. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all our ring cameras...we currently own 6. Most of my neighborhood has Ring camera's and all really like the quality.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Kwhite,

      Thank you for taking the time to share your experience with us and other consumers. We appreciate the value and trust you have placed in Ring for your home security needs. The Ring Stick Up Wire Free Cam is designed to work in many environments to provide you with peace of mind and security. The camera features 1080p HD video, two-way audio, and motion-activated notifications.

      We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. If you have any questions, please visit us at https://community.ring.com/ today. The Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences.

      Sincerely,
      Danielle with Ring Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Indoor Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. Very adapted for the home. Audio is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long lasting bettery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD camera that has a very long lasting battery . Which is good since I have in a spot that needs a ladder to get to. SO far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, it was purchased as a Christmas gift for someone and they LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring cameras they are easy to install and work great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture and is very small. Works great with a Solar panel.

    I would recommend this to a friend