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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8968 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product's excellent camera quality, ease of use, and impressive battery life. They also highlight its strong overall performance, easy installation, and good night vision, which contributes to enhanced security. However, some customers have reported issues with motion detection and occasional connectivity problems. Minor concerns were also raised regarding mounting difficulty and the product's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 8,968 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Why do you need a review for a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a camera. What else can I say you see people? If they move, I mean, there's not really much more. I can give a review about it. Other than what it does if you don't want no one seeing seeing you shut the middle of the blogging curve voila, you have a camera. So there's my review.Maybe I don't know, but it's through amazon.So it is decent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to install and great quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that there’s no plug in cord... battery lasts a long time, however I purchased a back up and charged it up so that I can easily switch out when needed. Takes clear video and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has an sends excellent picture, it was easy to install and helps to detect anyone in the vicinity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Ring battery operated camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear image, good recording, easy to configure. No problems. The battery charging process was a little longer than I expected. However, the battery life is good. I have no conplaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    not bad cam, audio is not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased 3 cams ,they installed very easily ,and the video is good, but the audio on these are weak , i contacted 2 different people at ring to discuss the problem, one was not very knowledgeable about the product , the other was good but i got conflicting answers. we were trying to find out if the spotlight cam had better audio .and if the siren was a little louder? the alarm on the unit is very low. i still don't have an answer and best buy has made it even more complex to try and exchange one for a better wired unit because it was on a 0 interest purchase. turned into quite a ordeal. if you want this for just video or to hear what is outside its really pretty good, if you plan to talk to the people outside (like they show in there ads ) or want to hit the siren to scare them away. you better open your window and ask them to put there ear to the unit

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi greg.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

      It sounds like the device is not performing as expected in regards to audio. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Floodlight Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Moving your Wi-Fi router closer to your Ring device may improve its connection. If your Wi-Fi connection is strong and you're still experiencing audio issues, reboot your Ring camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      If any additional information is needed regarding your Ring Outdoor Cam, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Camera quality, Installation
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good Ring Outdoor Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good camera. Solar panel works great to keep full charge. It does the job well for the money and anyone can install it if you follow the instructions. Just need to have it near good WiFi signal. Wish it would pickup more constant motion.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JP03.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      Sincerely,
      Matthew from Ring. Ring

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very reliable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very important piece of equipment, if you need evidence for crime. You need a subscription though, which is much better than the general function. You can save online up to 6 days of recordings! Whoever crosses this camera, you will get a notification and they are streamed online. Only you can access your videos. Without the subscription you can’t save the video, you only can answer the door etc.Battery change takes 10 seconds with the special tool and the batteries are long lasting. I got 3 extra batteries and use always the next one. You get an alert when your low on battery. It is really worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. It records well at night, good night vision. Much better quality picture than the doorbell. Battery lasts a long time. You can also hear and talk through it with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ring camera. It has great quality, battery last a while and I like that you can talk through it. I use it to watch my cats while I’m at work!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Installation

    Rated 5 out of 5 stars

    Jason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture. Easy to have multiple cameras and view on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love watching over the property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras! They are easy to set up and have a good image and microphone. We have a two-unit rental property and these cameras make the tenants feel more secure. Sometimes they ask me to check to see if a delivery has come. Setting it to sensitive, I can see the deer, fox, and other critters with the night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Another great buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality picture User friendly Works great at night time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent security camera for outdoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this camera for outdoor. The video quality is excellent. The view is very wide. The fully charged battery has been running for 7 weeks so far and is still going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring for the WIN

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE ring products! Easy to set up. Seamless integration with Echo displays. Used to unstaffed monitors office entrance. Battery life not the best but keep a backup on the charger & you’re set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic features for home security.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased and installed a Ring Security System for my home. I added this outdoor camera for the back door to give us additional peace of mind, and it hasn't disappointed. The wide-angle lens shows us our entire back yard, and the night vision is an incredibly helpful feature for identifying things that go bump in the night. The install was simple, and connecting to the rest of the system was simple. NOTE: the camera CANNOT be installed upside down, as the Ring app doesn't allow for this. Stupid? Yes, but they sell another accessory to mount this to solve this problem (of course!). Lastly, it's not waterproof, so we'll see if future heavy rainstorms cause problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Installation

    Rated 5 out of 5 stars

    Nice and wireless.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stick ups are nice little cameras. Good picture and versatile with easy placement. They are 100% wireless which is a must. Battery life is decent and setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this in my shop and love it! Very easy to set up and monitor. Stays charged longer than I expected. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera, given the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for those that don't need high resolution output. The pros: -This is a 15 minute installation. If you're installing this camera on a concrete wall, make sure you use drill bits rated for concrete. -The battery seems to last about a month (with frequent motion checks). -It has great night-vision. -Speaker and siren work well. The cons: -Be mindful that this is a 1080p camera. This is designed to give you visibility, that's it. -It is a wide angle camera, but has a short depth of field. You'll cover a wide area but a short distance compared to the Spotlight camera. -WiFi signal can be weak at times. Overall, this is a great camera for the price. If you don't mind changing the battery once a month, I recommend it (especially if you're trying to gain visibility around your house).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 4 out of 5 stars

    Security camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy installation picture abd view are very clear and the nihht vision is great.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Sandy.

      Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Stick Up Cam was easy and straight-forward.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors. We invite you to visit our community today!

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Another nice Ring product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Ring alarm, Ring Spotlight cam and another Ring Stick up cam. I bought this second one for my front door because I did not want a Ring doorbell. This camera along with all my other Ring cams work great and are so easy to install and set up. The battery easily lasts for a month and is no issue to charge and replace. I just bought an extra battery and always keep one charged for when any of the batteries need to be re-charged. It does tend to pick up non-human motion like my flag or any bugs that fly in front of it. Not a big deal to me. I probably will pick up a third one to have complete outdoor video coverage for my home.

    I would recommend this to a friend