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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8969 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product's excellent camera quality, ease of use, and impressive battery life. They also highlight its strong overall performance, easy installation, and good night vision, which contributes to enhanced security. However, some customers have reported issues with motion detection and occasional connectivity problems. Minor concerns were also raised regarding mounting difficulty and the product's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 8,969 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great indoor/outdoor camera. placed in our mudroom which is essentially outside as its not insulated at all. so far so good, great picture quality and solid connection to wi-fi. bought the solar panel to keep battery recharged and so far the battery hasn't dropped below 100% for more than a few hours here and there. solar panel works great with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great wireless camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cam see my whole back yard and and the extra siren is awsome. I like that it can distinguish between cats dogs and humans.so I have it setup to alert me if a human is in my yard. A great bonus is the battery ,no wires ! Its awsome.the battery is surprisingly a 6 month charge. I am buying another for sure for my front yard. Love the zoom and screen shot of zoom.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice, cheap outdoor camera.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wide angle view, clear picture and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great ring product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it with a solar panel since I purchased it 6 months ago. All types of weather conditions and still working great, battery stays fully charged to my surprise even on those rainy days it manages to hold charge, thru trial and error and finding the right configurations it wasn’t that hard to do. Great quality and value, and of course piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Crystal clear.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my front Doorbell 3 to see out our back deck. It is inside looking through a window now so it does have reflection issues. I will mount it once the snow level decreases. The clarity and range of the Ring cameras is amazing. Very pleased so far. Night vision in pitch dark is limited through the glass. The front camera has pretty good night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Quality is very good. At night it is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed a Ring camera at my home, and it’s been a fantastic addition to my security setup. Safety is a top priority for me, and the Ring camera delivers on that front. The setup process was straightforward, and I love how I can easily monitor my property right from my phone. The video quality is crystal clear, which gives me peace of mind knowing that I can keep an eye on my home even when I’m at work. The motion detection feature is a game-changer, alerting me to any activity around my property. Plus, the two-way audio allows me to communicate with visitors or delivery personnel, which is incredibly convenient. Overall, the Ring camera has enhanced the security of my home, and I highly recommend it to anyone looking for a reliable and user-friendly surveillance solution.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Ring stick up cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and amazing night vision. Very easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to expand my Ring system. It covers most of my downstairs! I installed high up in a corner and most people don't notice it. It was at a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my property in another state. They really give me piece of mind as I get an immediate notification of any intruders and can see and speak to them. The batteries seem to be lasting very well and I intend to get the solar panel charger in the future. Would recommend these for anyone needing security cameras and not wanting to wire anything in!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Ring is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent indoor/outdoor camera. Excellent picture quality. Love the fact you can talk on them aswell. Excellent battery life. Price is right. Inexpensive, great quality security camera. Ring is the way to go....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    GET YOURS TODAY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Easy to install, battery life is great, larity is tops.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    easy install, clear picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this camera up for a few weeks so I can't comment on battery life but I can say that the install was super easy and the picture quality is very good. We already had a ring doorbell camera on the front and this camera is for the back yard and it's very clear. It was easy to add it to the application too. So far it's been pretty seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great affordable camera and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dog’s area. Good price for the simple camera. Love the whole Ring lineup! All of my cameras indoors and outdoors are from Ring!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality and battery longevity are ridiculously good. I would definitely recommend and plan on purchasing a secondary one later on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and has great quality. Ring is a great brand and their app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect Addition to your Ring Home Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to having just the Ring Flood Light Camera in the backyard, I had been contemplating to get one of these for about a year now, and finally decided on it for the Cyber Monday event that Best Buy was offering up. Cannot complain one bit with this, easy set up, easy install great quality with video and sound.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good, not Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera serves my purpose that I original purchased it for. It does not cover a great range of motion. You can zoom in and look at surrounding areas, but it doesn't always active in the set of the arrange of motion. I feel like it's more for monitoring and not as great for security. I like it comes in black and white.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi TINA.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Outdoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.

      It sounds like your Ring Outdoor Cam is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Outdoor Cam functioning as intended. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."

      Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
      Tap the menu (≡) on the top left.
      Tap "Devices."
      Tap the device that you want to adjust.
      Tap "Motion Settings."
      Tap "Smart Alerts."
      Tap "Enable Feature."
      Tap "Continue."
      Select the notification options that you want for "Person" and "Other Motion."
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings, tap "Done.

      We invite you to reach out to our Community if any additional information is needed regarding your Ring Outdoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Sincerely,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great little camera at a great price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little cameras are great! Super easy to setup with a great picture and are very affordable. I have purchased many of these for myself and for family members. Thank you Best Buy and Ring for a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product from best buy it is very useful. The camera has a perfect view it snap pictures, color vision is wonderful, night vision is wonderful it is a great purchased i have no regretson buying this camera

    I would recommend this to a friend