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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the exceptional camera quality and user-friendly interface that make this product a reliable choice for home security. Users frequently praise the long-lasting battery life and straightforward installation process, which contribute to its overall strong performance. While the device is highly regarded for its night vision and field of view, some individuals have noted occasional inconsistencies with motion detection and connectivity. Despite these minor technical challenges, the product remains a popular and affordable solution for those seeking enhanced monitoring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 8,986 reviews
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Ring camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works properly is a great camera. Sometime it doesn’t pick up or record the motion detector or won’t let you live scream from your phone I even brought a Google Wi-Fi extension or to make sure it wasn’t an issue with my Wi-Fi but it still doesn’t resolve the problem

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello TPotts,

      We completely understand the relevance of having your home security up and running. Having peace of mind that your Stick Up Cam has a solid connection to the wifi network is very important. As a consumer, we expect a product to perform when we purchase it. Please know that we are here to take a deep look into this and ensure that it gets resolved quickly.

      We understand the importance of being connected to live events in the moment. If you have recently received a notification on your mobile device or if you have gotten a blurry screen along with a message that the Ring App is having trouble connecting to the Ring device, this can be attributed to wifi connection. The three most common causes of this problem are the following:

      * A poor connection between your mobile device and the internet
      * Slow internet upload and download speeds
      * A poor connection between your Ring device and your router.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

      All the best,
      Antonio from Ring Ring

  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great but I wish it picked up movement and started recording more quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gcamera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s lovely I love it so much it’s great it’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little giant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best small camera I’ve ever had highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Christmas gifts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were Christmas gifts for my daughter. They seem to work great and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras outdoor security working clear and sound is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. I decided to not keep it. However I found the cheaper price in Amazon. I still get the cheaper version that not wireless and keep longer video recording

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Fown.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors. We invite you to visit our community today!

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The camera I like very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring camera was a very good investment. I already had the door bell ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring stick up cam is very useful for my needs. It has zone movement detection which triggers it to start recording and will notify me immediately/ it is compatible with the solar panel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Put it on the outside of my front window.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera bottom falls off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security camera is mounted outside. Video is clear but the camera bottom falls off and has to be attached with scotch tape. I returned to store and they sent me home with a footed bottom for my videocam. A footed bottom is for indoor use and am happy to have it; however, doesn't help with my problem.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello OutsideCamera,

      Thank you for taking a moment to leave your review on the Ring Stickup Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.

      Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

      Thank you, Jamila with Ring Ring

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My peace

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice piece of mind for me. It is easy to use and very discreet,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product if you use it the way intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well with the Ring App. Getting it to work with Homekit involved Scrypted. Had a bit of trouble with signal strength. Make sure you have good wifi where you are using it. You have to pay a subscription to save videos or use Scrypted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera i can put this anywhere i need it. I had it outside about 150' away fron the house and it worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The only issue I have found is that the quality of the night pictures and the quality of any kind of distance is poor but still overall would recommend it. If you need high-tech Fort Knox then go with a paid security system/team. If you are ok with a good product other than Fort Knox surveylance then I recommend this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera for home use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hidden in some plants looking down my walkway. It works perfectly, even in heavy Florida rain and humidity, and allow me to see anyone who enters my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I made this purchase. I actually purchased 2 and an outdoor camera. The features are easy to set.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Security camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than I thought and setup was kinda long but overall worked good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to stick up and use. Just wish the arcived footage was easier to look up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Does just what we need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to keep an eye on the new dog. Ties in great with our current ring setup.

    I would recommend this to a friend