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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8987 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the exceptional camera quality and user-friendly interface that make this product a reliable choice for home security. Users frequently praise the long-lasting battery life and straightforward installation process, which contribute to its overall strong performance. While the device is highly regarded for its night vision and field of view, some individuals have noted occasional inconsistencies with motion detection and connectivity. Despite these minor technical challenges, the product remains a popular and affordable solution for those seeking enhanced monitoring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 8,987 reviews
  • Rated 3 out of 5 stars

    It’s ok..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well but if someone is speeding past, the camera sensor, even on its highest, will not pick it up but my ring doorbell would..

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Myra.

      Thank you for taking the time to share your experience with us.

      We understand how important it is to have your Ring Stick Up Cam capture all the correct motion events. The Ring Stick Up Cam was designed to capture motions based on your specifications to help keep your home secure. We are here today to provide you with information to assist you in finding the best settings for your home’s environment.

      It sounds like your device is not picking up the motion you are wanting it to. The Ring Stick Up Cam uses 3D Motion Detection with Bird’s Eye Zones. This allows you to pinpoint movements and reduce false alerts for unmatched security coverage. The camera's motion zones let you focus on specific areas that you want your Ring device to cover and ignore high-traffic areas you don't want to monitor. By customizing these zones, you can reduce the number of false motion alerts, such as cars driving by or trees moving in the distance. Visit our support center for additional information on managing your camera's motion zones.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 4 out of 5 stars

    Decent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. The battery life is not as long as I had hoped for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m enjoying my cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my cameras I would recommend Others to buy from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for outdoors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for catching motion! Notify's you every time someone walks by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always use a better camera. But good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works good but it does take a minute for live feed to load

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No wires, love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good clear picture and video. I love that I can put it in others places if I need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift, they seem to be enjoying it.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi THOM.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Amilia from Ring. Ring

  • Rated 4 out of 5 stars

    Ring camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring camera was easy to install and works great reception is clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the ring. have had no issues with it, easy to install and great addition to any home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product by ring

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by ring. Very easy to setup and most importantly you can customize your zones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to see from a different angle what is outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring canm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item serving its purpose!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful streaming leading to 0 security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks nice and feels nice... however it’s poorly engineered and does not hold its activation. After hours of trouble shooting it still disconnects and records nothing in the process. You think it works, leave your house and check, and nothing. Disconnects and won’t reconnect. Real cool paper weight!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Delayed Camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. But, you have to just get use to the delay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does run the battery life faster on how much it goes off

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but with the light outside, there’s alot of glare. If I was in a hose it would be better

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi AlysonF.

      Thank you for taking the time to share your experience with us.

      We understand the importance of being able to clearly see using your Ring Stick Up Cam. The features and technology provided by the Ring Stick Up Cam Battery are incredibly valuable and help provide you with peace of mind about your home security. We would love to work with you to assist you in finding the best solution for your home’s environment.

      It sounds like you are enjoying the features your Ring Stick-Up Cam Battery has to offer, but you are concerned with the video quality. The Ring Stick-Up Cam features 1080p full HD resolution, night vision, HD video recording, and a wide viewing angle. It can be installed just about anywhere. We recommend choosing a spot where it can provide the view that you want. While there is no setting to adjust in the Ring app to correct a glare, you can try to manually correct it. If your device is catching a glare, try physically adjusting the camera slightly to improve the video quality you are seeing. Angling your device slightly may reduce or eliminate the glare you are experiencing.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. No problems! I just wish it was in 4K!!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Dont recommend it, just buy Ring Floodlights inste

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought imthis baterry operated cam and didnt like it ended up returning it.. didnt record as often or send motion alerts..as my other Ring Floodlight camera does....Will be buying a second Ring Floodlight camera I love those

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Vane,

      Thank you for taking a moment to leave your review on the Ring Stickup Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.

      Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

      Thank you, Jamila with Ring Ring

  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good...nice to able to switch to live view when needed

    I would recommend this to a friend