Customer Ratings & Reviews
- Model:
- 8SC1S9-WEN0/B0C5QRZ47P
- SKU:
- 12558192
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Camera quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended, very clear images and love the extras
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Cámara
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very nice quality cámara and easy to install
I would recommend this to a friend Really great employee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine- but mostly because a young man at your store taught me how to set it up and showed me the same product on his phone. Thank you!
I would recommend this to a friend- Pros mentioned:Battery life, Camera quality
Ring Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera quality is so good. I changed over to all ring products. The battery also last a great amount of time
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Connection
Good and bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video, but they go off line for no reason and reconnecting is a pain as you must open the bottom cap to press the reset botton.
I would recommend this to a friendBrand response from Ring
Posted .Hi Guardsmen.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Outdoor Cam(Formerly known as the Ring Stick Up Cam). Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Outdoor Cam to assist with the wifi signal strength to the device.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use
My camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with Ring, I purchased a plug in type and also a battery type, really easy to set up ( I am technology compromised, I am 75, lol ) I still have to see how long the battery will last without charging, it did take about 8 hours to fully charge, so far, so good, I still have to decide if will subscribe to recording.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great security cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous and easy to set up and install. The picture is great and integrated into all my smart home set up with ease
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick easy. The camera has a great picture. The app is user friendly and reliable.
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Great outdoor camera.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. Needed a outdoor camera and battery last quite a long time before you need to recharge. Image is really nice too.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
fast and easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sets up in minutes and really easy to control. We bought it to monitor our dog while we are away. Image quality is great.
I would recommend this to a friend - Pros mentioned:Installation
I see you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras, very easy to setup and mount. To hang upside down will need an adaptor or video will be upside down
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Stick up Indoor/Outdoor Wire Free Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Camera. Long lasting use with each charge. Good picture quality,
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great Camera but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the camera is great and it works well with our ring doorbell the installation was super easy but there were some tech hiccups during the setup. Specifcally trying to get the Camera to sync with the Chime / Wifi network. After 2 hours of tech support calls got it to sync but somehow during all of this the Ring doorbell gets disconnected and won't boot up. Overall the tech support experience was not a fun experience we got everything working in the end and got a replacement ring but for something that should've been a 15-20 minute task to take 4 hours is not fun
I would recommend this to a friendBrand response from Ring
Posted .Hi MaxAd.
We understand the importance of a seamless setup process so that you can begin using your Ring Stick Up Cam right away. The features and technology provided by the Ring Stick Up Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the connection and power concerns that you mentioned in your review.
We appreciate your time in working with our support team to find a resolution for your concern. We are happy to hear that you were able to get a replacement device and that it is operating as intended. If your Ring device is having trouble connecting, the Ring app will show an error with a code that will help you with your issue. Here are a few top reasons for poor connectivity:
Your Ring device may be too far from your wifi router
Your mobile device has a low signal or poor connection
Your home wifi connection is poor (or your internet service provider is experiencing high traffic)
We have included a link here to an article on our website with useful information regarding connection issues: https://ring.com/support/articles/88jsv/Solving-Connection-Issues-with-Your-Ring-Device.
For more information on steps to take to reconnect your camera to your network, please visit this link: https://ring.com/support/articles/qzhz4/How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi.
If your device is unresponsive, we recommend pressing and holding the reset button for 20 seconds. Allow 60 seconds for the device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Stick Up Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you,
Melissa from Ring.
- Pros mentioned:Battery life
Mr koman
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have to protect your property. Very good batterys
I would recommend this to a friend - Pros mentioned:Camera quality
Clear Picture - WiFi Connecting Needs Improvement
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras give a nice clear image. They work fairly well except when you lose power or the internet goes out. Then it could take up to 24 hours for the cameras to reconnect on their own to my WiFi. I have forced them to connect by holding the reset button for 30 seconds, but that is a pain in the neck to reset 3 cameras and a door bell every time the internet goes out. So I just wait until the next day. Very inconvenient. I have a great WiFi signal to all of my cameras so that is not the issue. Whenever you try to get help from Ring, they always blame it on your WiFi which is not the case.
I would recommend this to a friend - Pros mentioned:Overall performance
Ring Stick Up Indoor/Outdoor Wireless 1080p camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good except when the internet goes out. Also does not come with a bracket for ceilings, can not find a reasonably priced bracket to hang from ceilings.
I would recommend this to a friendBrand response from Ring
Posted .Hi RobS.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
It sounds like you are experiencing some installation issue with the device. The Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) can be mounted on the ceiling or a wall using the Ring Mount for Stick Up Cam which is sold separately. This allows you to adjust the angle for optimal motion detection and field of view. It also comes with a spare parts kit so you can set everything up in just a few minutes.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
- Pros mentioned:Camera quality, Ease of use
Thumbs up!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Ring ring Security Camera.actually this is better than my previous one.video are very clear.easy to install!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Security at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring cameras have a great picture and are easy to set up. I now have 4 of them linked to my cell phone, lots of features.
I would recommend this to a friend Awesome technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s affordable smart security camera that I can monitor my property wherever I am and wherever I go through my cell phone.
I would recommend this to a friend- Pros mentioned:Camera quality
Love ring products!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have several ring products within one around our home. We have doorbell, spotlight cams, one of these for indoors and one for outdoors. Bought this to put out by our sons playset and our above ground pool. We have a wooded lot next door and a family of raccoons that like to come jump up on our pool and walk through our yard at night so we wanted to keep an eye on what they did. Works well!
I would recommend this to a friend