Customer Ratings & Reviews
- Model:
- 8SC1S9-WEN0/B0C5QRZ47P
- SKU:
- 12558192
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Just ok, quit working after less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this camera for just a little less than a year. It does…ok. We initially had been taking the battery down and charging it but considering it was mounted outside near our roofline, that proved to me annoying climbing a ladder every few weeks. The battery doesn’t last as long as it says and then it takes quite a while to charge. So we opted for the solar charger which worked great. It doesn’t always pick up motion like we think it should when things are clearly within the parameters. Now, the camera has just decided to quit working all together. We think water may have gotten inside but are unsure. So disappointing to buy a camera that is supposed to work outside for it to be so susceptible to rain. Not to mention it has barely rained lately. I am not even going to bother contacting their customer service for replacement as I hear they only offer you a discount on another. Not sure I want to risk buying another that won’t last a year. Unless you are dedicated to the brand, I would look elsewhere or only use it inside.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi redheadinky.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Outdoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Outdoor Cam is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Outdoor Cam functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the camera to your network. To reconnect a Ring Outdoor Cam to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Camera quality, Ease of use
Great functionality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup out of the box. Love the video quality. The app is super user friendly.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and great sound quality! Easy to setup and use right out of the box.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Indoor/Outdoor Camera (solar)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera. It was easy to install. Great picture quality.
I would recommend this to a friend - Cons mentioned:Connection
Excellent camera with no disconnection issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera with no disconnection issues. I have to return my other cameras and replace with more of these. You need cameras to stay connected not randomly disconnect likes competitors do. I made that mistake! I want my Ring back. Will purchase more this week!
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Middle of the road
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, battery power lasts about 2 months with my motion detection settings, app is user friendly Cameras cannot be mounted upside down (to a ceiling) as ring has locked down this feature in their software, you will need a special mount to fasten to a ceiling. If this issue was not present I would have given a higher rating, but overall this is a good system, with good compatibility to other platforms, good user interface and easy to use.
I would recommend this to a friendBrand response from Ring
Posted .Hello SMRTHMN00B,
Thank you for taking a moment to leave your review on the Ring Stickup Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Installation
Nanny cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, easy enough for grand parent to install.
I would recommend this to a friendBrand response from Ring
Posted .Hi WendyD.
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the installation of the Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) was easy and straight-forward.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
- Pros mentioned:Camera quality, Ease of use
Indoor cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality video and ease of use like ability to set schedule
I would recommend this to a friend - Cons mentioned:Motion detection
Ring camera works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ring cam. The set up and installation was easy and simple. The drill bit does not come in the package but I already had one since I also have the video doorbell ring device. I got the battery option so I change it every one to two weeks. Sometimes the camera misses the motion detection or there's a delay in notifications. The app isnt always that great as I have an Android but it seems to work best on iphones according to the reviews. Other than that, I like it and it was affordable for what I needed.
I would recommend this to a friend Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outdoor stick up cam is awesome because the field of view is not fish bowled like the ring is. It can also be used on its own if you don’t want a door bell. I do not have any complaint or issue with this product, this is actually the second one we have purchased as we are pleased with the product and company. Customer service has always been quick to answer any questions or concerns.
I would recommend this to a friend- Pros mentioned:Camera quality
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product very clear picture in real time and reasonably priced
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great affordable outdoor camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install, the picture quality of great and syncs well with other Ring devices!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Best camera for Ring
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two cameras with my ring system. High quality and easy to use with IPhone app.
I would recommend this to a friend - Pros mentioned:Battery life
Highly recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Ring camera. It was very easy to install and add to our ring app with all the other cameras. Love that it can be used indoor and outdoor. We have only been using it indoor so I can't speak to how it holds up outside. Battery life has been amazing so far. We've had it for 6 weeks and the battery still has more than 50% left. We use the camera daily. Highly recommend!!
I would recommend this to a friend - Pros mentioned:Camera quality
Good Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work really well. We use them outside and the night vision is really good
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Ring Stick Up Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add to my Ring family of products. Works great and I get clear videos
I would recommend this to a friend - Pros mentioned:Battery life
Portable Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little portable camera, it's handy to use in different locations around the house. And since it runs on batteries, I cannot say enough about the battery life between charges! In the summer months it will hold a charge for about 6 month and in the winter months about 4 months.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring Outdoor Camera 1080
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system---field of view and clarity is provided by the Ring cameras at my home
I would recommend this to a friend - Cons mentioned:Motion detection
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this product. Im able to see the things in live view, however sometimes itdoesent detect movements and doesent notify me and i wonder if its the position that i have it because its in a tall place
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great quality. Affordable monitoring plan.
I would recommend this to a friend