Customer Ratings & Reviews
- Model:
- 8SC1S9-WEN0/B0C5QRZ47P
- SKU:
- 6375744
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the camera's clear picture quality and ease of use as major advantages. Battery life, installation, and night vision are also well-received features. However, some customers have noted issues with motion detection, connection stability, and mounting difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Great at home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for home security. I started with two camera, one for outside and one inside. I love how I can view past and live camera footage from work or anywhere else. I will be adding more devices soon!
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for outdoor/backyard security. Very easy to set up and it keeps me notified if there is movement in the area. It does allow you to snooze the notifications when you are going to be in the area for awhile.
I would recommend this to a friend - Pros mentioned:Camera quality
14 DAY RETURN POLICY (camera broke after 10 days)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera as I have 5. The problem I have is with Bestbuy. One of the cameras I purchased stopped working after about 10 days. I drove around with it for a couple days. Bestbuy, ONLY HAS A 14 DAY RETURN POLICY?!!! I did get a replacement through the manufacturer. But only 14 days is ridiculous. Cudos to Ring but I feel like I should have went next door to Lowe’s and purchased my cameras. It is however written on the receipt.
I would recommend this to a friendBrand response from Ring
Posted .Hi Great.
At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
The Ring Stick Up Cam is a next-generation security camera that can be used both indoors and outdoors to bolster the security around your home. It features 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle with multiple power options. Visit our support center for additional product details.
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
- Pros mentioned:Ease of use
Love this Ring camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to mount and very easy to change battery, but I haven’t even needed to do that yet!
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this camera in my backyard. The setup was easy and the installation only took a few minutes. The picture quality on the camera is good.
I would recommend this to a friend - Pros mentioned:Battery life
Good camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera that I can place anywhere especially when plugging it in is not optimal. I reccomend getting the solar panel to keep the battery charged though. That way you can have the setting set to max.
I would recommend this to a friend - Pros mentioned:Battery life
Ring - Stick Up Indoor/Outdoor WireFree Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flexibility of my new Ring Stick Up wireless camera. Connected to my Ring network in a flash without a hassle and haven't had to even consider a recharge on the battery yet!
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Connection
Fair Security Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a review of this earlier. I received this for Christmas but my husband wasn't able to set it up until the first or second week of January. I really liked the Security Camera but lately it's not loading and a few times it says it can't connect to my location, or something like that. I haven't been any where except home. So, I can't figure out why it can't connect when I've always home. I thought I could be away from home and be able to check what's going on at my house but if it can't locate or connect when I'm home I don't have much confidence it this security camera when I'm away from home. We were thinking about getting the door bell, too but now I'm not sure.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Vickie,
Having peace of mind that your Ring Stick Up Cam has a solid wifi connection is vital when it comes to your home security. This ensures you are able to access video anytime day or night. The Ring Stick Up Cam is designed to connect you to video consistently and reliably. When attempting to connect to live video, if you get a blurry screen along with a message that the Ring App is having trouble connecting to the Ring device, this can be attributed to the wifi connection. Certain materials can reduce the range of wifi signals or even block them. Here are some examples of things that can interfere with your Ring cam’s signal strength:
-Heavy-duty walls and floors made of materials like concrete, brick, or metal.
-Household objects such as fish tanks, bookcases and mirrors.
-Windows made of Low-E glass also cause interference.
Additionally, competing wifi networks and other electronic devices can weaken the wifi quality. We suggest checking the Device Health section of your Ring app to ensure the device’s RSSI is within an acceptable range. Ring devices generally work best within the range of 0 to -60 RSSI. If you notice the RSSI is outside this range you can try bringing the camera inside next to your router and test the performance for improvements.
Our top priority at Ring is to ensure that you have the best possible experience with your products and services. Home security is a 24-hour a day, seven day-a-week business and Ring knows the importance of having access to your devices at the times you need them most. Please check out our community forum at https://community.ring.com/ for additional tips and support!
Thanks,
Alexis with Ring
- Pros mentioned:Battery life
Great little camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding camera I am using this with the Wasserstein solar panel which tops the battery off Still at 100% on two cameras One on the driveway and the other in the backyard
I would recommend this to a friend - Pros mentioned:Camera quality
Living room cam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice way to keep an eye on our home during the day as well as our fur babies. Good picture quality and audio.
I would recommend this to a friendBrand response from Ring
Posted .Hi ThePerfectGift.
Thank you for taking the time to share your Ring experience with us.We are pleased to read that you are enjoying your new Ring Stick Up Cam and that the features included are meeting your expectations. Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We invite you to reach out today if any additional information is needed regarding your Ring Stick Up Cam.
Thank you,
Melissa from Ring.
- Pros mentioned:Camera quality
Great unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Video quality and color are great. Maximum alert distance is not as far as I would like but still good
I would recommend this to a friend - Pros mentioned:Camera quality
Very satisfied with performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on its versatility, but the video quality really shined better than I thought. Opening the battery housing while it’s on the wall was a little tough, but it was probably just me. Really good camera all around.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Stick up is a great camera and very easy to set up. Ten minutes out of the box and it is up installed and running! Very easy to mount with several options based on your needs. Recommend as an add on or a stand alone.
I would recommend this to a friend - Pros mentioned:Camera quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome, clear view, & easy to install
I would recommend this to a friend - Pros mentioned:Battery life
Great product for the value..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product from Ring compare to other competition outdoor camera value's, you can't go wrong with Stick Up camera. The battery is actually not bad either, considering is in my back yard with not alot of activity thru out the day its been 2 weeks and battery is still 60%. No complaints so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Added peace of mind while away!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and comes with a month free trial to the ring service which is only $3 a month anyways for their lowest tier which is all you really need anyways.
I would recommend this to a friend - Pros mentioned:Installation
Great for its price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fir the price, this is a good canera. The resolution and audio are good though not as sharp as wired and higher end cameras but this is expected. It was easy to set up and now sits on my shelf doing a good job !
I would recommend this to a friend Pretty decent security cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. I wish I would have known you have to purchase an accessory to attach it to the roof. Seems like it should come with the capability to attach it anywhere. But other than that a good little camera for a decent price.
I would recommend this to a friend- Pros mentioned:Camera quality
Great motion and video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The battery dies run down fairly quickly. I bought a solar charger and that helps. The motion works great, the video is very good. Overall I really like it. I also ordered a couple batteries for backup.
I would recommend this to a friendBrand response from Ring
Posted .Hi BillinOk.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
If any additional information is needed regarding your Ring Outdoor Cam, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
- Pros mentioned:Camera quality
We're happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the stick up cams, have two outdoor monitoring our backyard. High-quality imagery, you just need to make sure you have good Wi-Fi coverage where you're placing it to get that good video.
I would recommend this to a friend