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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8934 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Outdoor Cam, particularly regarding its camera quality and ease of use. Many appreciate the battery life, straightforward installation, and the sense of security it provides. However, some customers have expressed concerns about the motion detection and connection reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 8,934 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ring I’ve had other indoor camera brand but ring is the best I so far own 4x of these and have them spread out throughout the home/apartment very small size and blends in very well, the quality is amazing day and night when viewing on the ring application. The motion is very precise and alerts right away when detected

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good range and video quality, including night vision. Great companion to my Ring Doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this on my back patio. Picture is good quality and set up was easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great indoor camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great indoor camera if you are already setup with Ring. The quality is great and the battery life is really nice! The only thing that is a "negative" is having to recharge the battery that might take a while but if timed correctly, it won't be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring security camera do a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera works perfectly. Both video and audio quality are very nice. Super easy to install and link up using the app… I have a few around the house and they totally help both when I’m home or not. Let’s me know when people are around… delivery drivers, neighbors, and even would be intruders.. highly recommended camera and company Ring

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect to monitor anyplace

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to communicate and view what’s going on. Great quality and sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The BEAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facinating camera with no burden of installation and operation.Unlike others, with confusing instructions and difficult connection. Who ever built this is somewhat a real human.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Second outdoor cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and install, tried one, and this is the second one. Connection to wifi is good and convenient, the only issue is you won't have 24/hf 365 day coverage, because you will have to charge the batteries unless you have an extra one, and cycle them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great quality. Definitely will be adding more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Wireless Home Security Camera on the Market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best wireless security camera. The whole process from unboxing, all the way to accessing video footage is absolutely flawless. The Ring camera systems, as well as the Ring app, work seamlessly together to create a safety net for your home and your mind. I plan to add more soon and recommend anyone searching for a security camera to the same!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok, quit working after less than a year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this camera for just a little less than a year. It does…ok. We initially had been taking the battery down and charging it but considering it was mounted outside near our roofline, that proved to me annoying climbing a ladder every few weeks. The battery doesn’t last as long as it says and then it takes quite a while to charge. So we opted for the solar charger which worked great. It doesn’t always pick up motion like we think it should when things are clearly within the parameters. Now, the camera has just decided to quit working all together. We think water may have gotten inside but are unsure. So disappointing to buy a camera that is supposed to work outside for it to be so susceptible to rain. Not to mention it has barely rained lately. I am not even going to bother contacting their customer service for replacement as I hear they only offer you a discount on another. Not sure I want to risk buying another that won’t last a year. Unless you are dedicated to the brand, I would look elsewhere or only use it inside.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi redheadinky.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam (Formerly known as the Ring Stick Up Cam) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Outdoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.

      It sounds like your Ring Outdoor Cam is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Outdoor Cam functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the camera to your network. To reconnect a Ring Outdoor Cam to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.

      If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    I expected better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery so far seems to last well. When I got the camera the battery was charged 20%. I charged it up to 30% using the usb cable (included in the package) and used it overnight. It didn’t drop much. In the morning, when I checked again it was still at 30% and by the evening it got charged (by solar) up to about 86%. The next morning it was around 60% or so. Not bad. I am very disappointed with its motion detection. I set up the sensitivity to be on MAX. Yet, I didn’t capture me moving in front of it for a minute. Same thing happened at night. Then, the snapshot capture can only be set to 5 minutes, 14 minutes or every 1 hour. Why not every 30 seconds or so? It didn’t even capture any snapshots of my 1+ minute walk in front of the camera. As such it’s hard for me to trust this product. It’s my first outdoor ring camera. The other two ring cameras that I own are indoor and also missing events, but at least I can capture snapshots every 30 seconds. Overall I am not very impressed. I expected better.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello rmezei,

      We are thankful for your feedback regarding your experience with the Ring Stickup Camera. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your devices working as intended, as it offers a level of security in your home.

      Based on your review, it seems that you are having trouble with your Ring Stickup Camera picking up the correct motion. The Stick Up Cam uses infrared motion capturing to detect motion, within its field of view. You can use the Ring app to determine the Stick Up Cam’s motion detection range and the specific zones where motion will trigger a smart alert. These settings help ensure that the Stick Up Cam will capture the events you want to see and ignore the ones you don’t. Here is a helpful article with more information on how to resolve motion concerns with your device: https://support.ring.com/hc/en-us/articles/213106363-How-to-Set-Up-Motion-Detection-for-Your-Stick-Up-Cam.

      Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their experiences with Ring directly. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stickup Camera device and its performance.

      Thank you,
      Jamila with Ring Ring

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great video and easy to set up..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms Angela

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and set up and the batter life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Amazing quality , great camera !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has an extremely clear picture ! Very easy to set up and works flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Security

    Rated 4 out of 5 stars

    Security Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security. Battery last about 2 weeks. That's pretty good. Good value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Ring cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video, not to hard to install or connect using the app. I little expensive and have to pay to view and save your videos.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi cisco4465.

      Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Stick Up Cam was easy and straight-forward.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. Join the Ring Community today!

      Thank you,
      Amilia from Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has a long range of vision. Very good camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and great value. Like the infrared and live camera views as well

    I would recommend this to a friend