Customer Ratings & Reviews
- Model:
- B0CG2VS5FD
- SKU:
- 11989983
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Tilt camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had other ring devices and this tilt 360 hands down is the best
I would recommend this to a friendRing camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but not easy to set up with the app. Good for watching the puppy.
I would recommend this to a friendBrand response from Ring
Posted .Hi MarianD.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
To set up your Ring Pan-Tilt Indoor Cam, you can scan the QR code on your Ring device or product packaging via the Ring app. Follow these instructions in the Ring app:
Tap the three lines (≡) on the left side of your dashboard in the Ring app.
Tap "Set up a Device" and select the type of your device.
Tap "I’m Ready to Scan."
Point your smartphone’s camera at the QR code on your Ring device or product packaging. (Note: If you don’t see the QR code, please remove your video doorbell’s faceplate).
Center the code in the phone camera’s view at the bottom half of the screen.
When the code is recognized, a green square will appear and a pop-up with your device image detected.
If you experience issues scanning the QR code, please follow these steps:
Move your camera closer or further from the QR code to help it focus.
Once your camera finds focus, hold it steady for a few seconds.
If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again.
If you continue to experience issues, please follow these additional steps:
Tap "Other Options" below the scanner.
Select Can’t Scan the QR code.
Confirm by selecting "Enter code manually" (this corresponds to PIN code digits underneath the QR code).
Find your device in the list.
Enter your five digit PIN which can be found below the QR code.
For more information on your Ring Pan-Tilt Indoor Cam, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality. The panoramic feature is wonderful.
I would recommend this to a friendPanel shut
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the shut panel from open and close whenever needed
I would recommend this to a friend
Nice cam for pets
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to watch the home when you’re not around and for a pet cam. Smoothish motion
I would recommend this to a friendBrand response from Ring
Posted .Hi alex.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Pan-Tilt Indoor Cam and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Melissa from Ring.
really nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great and useful anywhere in the house, small but fits most places and price is good
I would recommend this to a friendDisappointing Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good and has a wide angle even before start panning it. But the whole thing just feels flimsy and cheap. We felt like we had to handle it with utmost care or any part could break in our hands. The absolute worst part was the mounting. There are no directions in the box to even get you started. The grey little circle mount did not seem to easily go together with any side of the 3 possible mounting positions, if we got that right. And we pray we do not have to climb back up the ladder to unhook it for any reason. The good part was that there was a nice long cord to reach an outlet.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Ringer10.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sound like your device is not operating as expected in regards to the installation.
We have included the installation instructions for the Ring Pan-Tilt Indoor Cam here:
Wall installation:
Use the mounting plate as a guide to mark screw holes on the wall with 6.5 inches (16.5 cm) of space in every direction.
Install the mounting plate with the UP arrow pointing up.
On stucco, brick, or concrete, use a 3/16 inch (5mm) masonry bit to drill holes for the included wall anchors.
Run the power cable through the hole in the mounting bracket and plug in.
Secure your camera to the mounting bracket by sliding until you feel a click.
Secure your camera and bracket to the mounting plate by sliding until you feel a click.
We invite you to reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this for another property bu i havent had the chance to install it yet
I would recommend this to a friendBrand response from Ring
Posted .Hi RobertV.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors.
Sincerely,
Matthew from Ring.
Ring pan tilt camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wish there were a model that works on battery.
I would recommend this to a friendRing camera 360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good camera, but the quality when you zoom and the quality in general is not special
I would recommend this to a friendBrand response from Ring
Posted .Hi FEAKK40.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Pan-Tilt Indoor Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
We are happy to provide you with more information regarding your concern with the video quality from the device. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We recommend downloading video clips prior to zooming in for optimal resolution.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam.
Thank you,
Miyuki from Ring.
Nah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of it. I am soon to return the 2nd camera as there is motorized noise on both units in the playback video and the sound is mostly what I purchased this for.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Nope.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Pan-Tilt Indoor Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing sound issue. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.
Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Pan-Tilt Indoor Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring Pan-Tilt Indoor Cam by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Another set of eyes
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring - Pan-Tilt Indoor Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video – White Upon opening the package, I was surprised to see there were several parts for this rather small but solid device (5.75” tall), but there were no instructions on how to use them. There was the main camera unit, a charging cable and several other parts that appeared to be mounting hardware and screws. I was surprised that this device didn’t have at least some minimal information in the package, indicating that some of the parts were only needed if you planned to do a wall or ceiling mount, which I chose not to do. Rather, I chose to set the camera on a flat surface in the area that I wanted it to cover. The limited instructions told me to go online and download the Ring App and then follow the app’s setup instructions. I was instructed to open a Ring account, and after providing the needed information, I was then asked to link this new Ring account to my Amazon account. That linkup was needed to facilitate connecting and using Amazon’s Alexa to send commands to the Ring Camera. Plugging the camera in brought it to life. There’s a blue light that flashes off and on, letting you know that it’s waking up and getting ready to connect to your network. You’re instructed to be close to your router when doing the network setup via the app. The full HD camera is not battery powered; it must remain plugged in to work. Once plugged in, it goes through a pan routine (360-degree pan coverage) and a tilt routine (169-degree tilt coverage). It features two-way talk, motion detection and remarkably clear night vision recordings. It makes a recording each time motion is detected which you can play back whenever you want to see what was going on. There’s a privacy cover that’s manually operated for those times when you don’t want the camera operating. You can trigger a low siren sound from the app if you see something suspicious going on in your home when you’re not there. That could alert an intruder that they’ve been detected and possibly scare them away. The camera emits a momentary shrill siren noise whenever motion is detected. You can choose to snooze alerts in the app when you’re the one being detected by the camera. Using the phone app, you can choose to get either a live or static view of the covered area whenever you want. This device could be ideal for: • Pet owners who could use it to check up on their pets. • Parents who could use it for checking in and monitoring their kids’ activities. • Homeowners who could use it for monitoring their home security. • Caregivers who could use it to monitor their patients. Events that were recorded and available for viewing are listed under “Event Summary” and include Live View, Motion, and Person Detected. There is a subscription cloud service available for storing your videos called “Protect Plus”, but it’s not required. This paid subscription service stores your videos for 180 days. Your purchase of the camera includes a 30-day free trial of this subscription storage. While it may take some time and trial and error to get things set up just the way you want them, it will certainly be worth the effort. Finally, this reasonably priced product is covered by a one-year warranty.
I would recommend this to a friendBrand response from Ring
Posted .Hi BogleheadsGuide.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We invite you to reach out to our community today if more information is needed regarding your Ring Pan-Tilt Indoor Cam.
Thank you,
Melissa from Ring.
Poor customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not give a review of items purchased since they never called or arrived to install, three times within a months time. Apparently customer service is not one of there strong suits. Have the products to sell, just do not stand behind installation.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Doorbell.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
We are sorry to hear that the installation has not been completed as expected. As a customer, it is vital that installation arrangements are communicated clearly and completed in a timely manner. This ensures you are provided with the peace of mind, in your home security, that you purchased the device for.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Great addition to my home security system
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Ring Pan-Tilt Indoor Camera is truly a great addition to your existing Ring security system, but can also stand alone. If you have an apartment, or just want to be able to have indoor coverage, or even an alternative to pet cams. I do have existing Ring equipment and cameras, but I wanted to use this to be able to see, and speak to my dog and new puppy when I’m not home. Instillation is quick, and includes everything you need including a charger with cable included, and mounting equipment. It’s as simple as scanning a QR code, downloading the Ring app and following the steps. Enabled with Wifi and 4G LTE. Packed with features like 360° pan, and 160° tilt coverage is more than any indoor camera I have experience with, and provides a great line of vision to my entire living room, dinning room, and even kitchen area. There is also a privacy cover, that you have to unfortunately manually operate which really feels like a missed opportunity on Rings end. The video is 1080P, crisp, clear, and no delays when you use the app to get real time movement updates and motion alerts. Also great picture quality with the color night vision that really sets this indoor camera apart from others I’ve tried. I think due to the fact that it’s indoor, and not outdoor there is no pet detection/person feature that really would have put this over the top, and another missed opportunity. I did try out the two-way talking feature and it was clear, with minimal delay in transmission. Be aware that you will need a subscription of some sort depending on how many ring products you have, or the features you’d like to have like video storage, and cloud backup.
I would recommend this to a friendIt works but nothing special
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK, but was expecting a little more like movement towards motion or something??
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi TimJ.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Good Indoor Camera, Pan and Tilt Excellent
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been tinkering with this indoor security camera for a few days. I think Ring did a good job with a functional pan and tilt wired security camera. I already use the Ring Doorbell which has become a household name. The indoor camera offers a very similar experience but with the added functionality of being able to adjust the angle as needed to see what’s happening in your home. -*/_-Setup-_\*- Setup was very easy for me but I already have a ring security system, so I knew it would be simple. The device comes with a QR code on it as well as a sticker which you can scan using the Ring app to add to your Ring account. The ring uses a USB type C cable for power and the included cable is long enough to put the camera on top of my cabinets, plug into an outlet, and I still had to find a place for the excess cable to stash away. I wouldn’t expect any problems mounting on a ceiling as long as it was somewhat above an outlet. Once setup there was a quick calibration and setup process. This involved naming the camera, setting a “home position” that the camera can return to when it has been used to tilt and pan, as well as detection zones. Once you’ve completed the setup process you can adjust any of the settings just set as well as when you receive notifications of motion, even setting up time ranges when you’d like to receive pop-ups on your phone for motion. -*/_-Video/Quality-_\*- Video quality is good enough. It’s 1080p I think is the minimum standard for any security camera if you want to be able to see what’s happening with any sort of clarity. I can clearly see and hear everything that’s happening in my kitchen 6-8 feet away from the camera device. As the camera looks a bit further out, 12-18 feet, you see a bit less detail. The motion detection works great. I get a small clip of footage every time myself or my wife walks into the kitchen. Night vision is impressive. While it’s not color, you get quite a bit of detail in a dark room. We have no issues making out which cat has worked it’s way in the kitchen after we’ve gone to bed. It does lose a bit more detail at a distance than when the lights are on, but I would think this is expected given the lack of light. I would have liked to see a bit higher resolution given most smart phones can record in 4k. However, higher resolutions also come with more headroom needed for video processing, live feeds, and storage. I would think this would significantly increase the cost. Hopefully we’ll see a higher resolution product available in the future. -*/_-Other Thoughts-_\*- The pan and tilt work excellently. I do not have the camera permanently mounted. It sits on top of a pantry and moves around without wobbling or any risk of falling over. I would caution about sitting it on an uneven surface without it being mounted. I do like that there’s included mounting hardware if you want to place it on a wall or ceiling, I recommend once you find where you want to place it, use the mounting hardware to secure it. The 2-way audio works well. You can hold a conversation if needed through the built in microphone and speaker. The microphones picks up sound and voice well. I did notice there are several filter options in the app for scrubbing through video clips. The one thing I couldn’t find was the ability to sort or filter by day. If you know something happened on a certain day, it would be nice to look at all the events for that day only. Should be an easily implemented improvement.
I would recommend this to a friendpanzer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it for the out side and they sent me indoor cam
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MarkS.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
We want to clarify that the Ring Pan-Tilt Indoor Cam is designed specifically for indoor use, as indicated in the product name and description. If you're looking for an outdoor camera, we invite you to visit our support center to compare the different security camera options so you can find the best device to fit your needs.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
Another excellent ring product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have about 5 indoor cams that were older models and while they have been great and fit my needs, they were due for upgrades. I am glad I was able to pick up this pan tilt indoor camera. The biggest update is the video quality. Not sure if it is 1080p or something higher. I thought my older cams were 1080p but this blows it out the water. Video quality is great both day and night. Can actually make out faces of people. Older cams if you tried to zoom in it became pixelated. I'm sure if you have older Ring cams you know what I am talking about. The other added feature which I like is the actual pan and tilt function. There always seems to be one spot the camera does not cover when it's setup where you say "shoot I wish it covered just a little bit more space". But this is perfect because you can move it and see wherever you want. Full 360 degree coverage. This won't help you in the moment if you are trying to actually record a wider field of view, but you can click into the live view and pan around wherever you want. Setup was super easy and if you have other Ring cameras or devices you know what to expect. Go into the Ring app, click "add device", scan the QR code on the device itself or on the card in the box, and go through setup instructions. It will need a quick 1-2 minute update out of the box like I have noticed every other Ring product does. Only real "cons" I have for this device are that if you are in the live view and panning and tilting a bunch quickly, the video on the edges can be a bit jittery until it settles in place. Probably to be expected but still worth mentioning. It also can be loud while moving. loud to the point where it makes my dogs come out and look up at the camera because it's making a strange sound. Again once you settle on a place the sound stops. The other big con which I'm not sure if it's just user error is the actual privacy cover on the camera. It's nice that it's there but as far as I can tell it can only be turned to cover the camera manually, and not from the app. If I have the camera installed up high say on top of a kitchen cabinet or a tall shelving unit in my living room, how am I supposed to reach it each time to activate the privacy cover? Do I have to climb every time? Seems like there should be an easier way to activate it from the app. But perhaps it's not there because if the camera were to get hacked, then the hacker could just turn off your privacy shield. Overall another good product from Ring. Recommended.
I would recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest when speaking on the mic it makes this horrible static noise and you can’t hear anything
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MichelleR.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Pan-Tilt Indoor Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.
Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Pan-Tilt Indoor Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring device. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your device by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Ring pan tilt
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after five months. i reset in restarted it and it wouldn't connect
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi UsvaldoC.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring v to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Pan-Tilt Indoor Cam may be experiencing a connectivity issue. This could be related to several possible reasons including: 1. The device may have fallen offline and is unable to reconnect to your WiFi network 2. There might be WiFi network or equipment incompatibility issues 3. The device might be unable to see any networks during setup 4. There could be an issue with the AP mode not broadcasting.
We recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.