Customer Ratings & Reviews
- Model:
- B0CG2VS5FD
- |
- SKU:
- 6580176
Customer reviews
Rating 4.8 out of 5 stars with 430 reviews
(430 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the pan and tilt feature, which provides a wide range of coverage and allows them to monitor their entire room. They also appreciate the easy setup process and the high-quality HD video with clear night vision. Additionally, customers find the two-way talk feature useful for communicating with family members and pets while away from home.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
really nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great and useful anywhere in the house, small but fits most places and price is good
I would recommend this to a friendRated 2 out of 5 stars
Disappointing Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good and has a wide angle even before start panning it. But the whole thing just feels flimsy and cheap. We felt like we had to handle it with utmost care or any part could break in our hands. The absolute worst part was the mounting. There are no directions in the box to even get you started. The grey little circle mount did not seem to easily go together with any side of the 3 possible mounting positions, if we got that right. And we pray we do not have to climb back up the ladder to unhook it for any reason. The good part was that there was a nice long cord to reach an outlet.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Ringer10.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sound like your device is not operating as expected in regards to the installation.
We have included the installation instructions for the Ring Pan-Tilt Indoor Cam here:
Wall installation:
Use the mounting plate as a guide to mark screw holes on the wall with 6.5 inches (16.5 cm) of space in every direction.
Install the mounting plate with the UP arrow pointing up.
On stucco, brick, or concrete, use a 3/16 inch (5mm) masonry bit to drill holes for the included wall anchors.
Run the power cable through the hole in the mounting bracket and plug in.
Secure your camera to the mounting bracket by sliding until you feel a click.
Secure your camera and bracket to the mounting plate by sliding until you feel a click.
We invite you to reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Rated 3 out of 5 stars
Ring camera 360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good camera, but the quality when you zoom and the quality in general is not special
I would recommend this to a friendBrand response from Ring
Posted .Hi FEAKK40.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Pan-Tilt Indoor Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
We are happy to provide you with more information regarding your concern with the video quality from the device. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We recommend downloading video clips prior to zooming in for optimal resolution.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam.
Thank you,
Miyuki from Ring.
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this for another property bu i havent had the chance to install it yet
I would recommend this to a friendBrand response from Ring
Posted .Hi RobertV.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors.
Sincerely,
Matthew from Ring.
Rated 4 out of 5 stars
Ring pan tilt camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wish there were a model that works on battery.
This review is from Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black
I would recommend this to a friendRated 3 out of 5 stars
Nah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of it. I am soon to return the 2nd camera as there is motorized noise on both units in the playback video and the sound is mostly what I purchased this for.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Nope.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Pan-Tilt Indoor Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing sound issue. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.
Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Pan-Tilt Indoor Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring Pan-Tilt Indoor Cam by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Pan-Tilt Indoor Cam. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
- Pros mentioned:Pan and tilt, Video quality
Rated 4 out of 5 stars
Another set of eyes
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring - Pan-Tilt Indoor Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video – White Upon opening the package, I was surprised to see there were several parts for this rather small but solid device (5.75” tall), but there were no instructions on how to use them. There was the main camera unit, a charging cable and several other parts that appeared to be mounting hardware and screws. I was surprised that this device didn’t have at least some minimal information in the package, indicating that some of the parts were only needed if you planned to do a wall or ceiling mount, which I chose not to do. Rather, I chose to set the camera on a flat surface in the area that I wanted it to cover. The limited instructions told me to go online and download the Ring App and then follow the app’s setup instructions. I was instructed to open a Ring account, and after providing the needed information, I was then asked to link this new Ring account to my Amazon account. That linkup was needed to facilitate connecting and using Amazon’s Alexa to send commands to the Ring Camera. Plugging the camera in brought it to life. There’s a blue light that flashes off and on, letting you know that it’s waking up and getting ready to connect to your network. You’re instructed to be close to your router when doing the network setup via the app. The full HD camera is not battery powered; it must remain plugged in to work. Once plugged in, it goes through a pan routine (360-degree pan coverage) and a tilt routine (169-degree tilt coverage). It features two-way talk, motion detection and remarkably clear night vision recordings. It makes a recording each time motion is detected which you can play back whenever you want to see what was going on. There’s a privacy cover that’s manually operated for those times when you don’t want the camera operating. You can trigger a low siren sound from the app if you see something suspicious going on in your home when you’re not there. That could alert an intruder that they’ve been detected and possibly scare them away. The camera emits a momentary shrill siren noise whenever motion is detected. You can choose to snooze alerts in the app when you’re the one being detected by the camera. Using the phone app, you can choose to get either a live or static view of the covered area whenever you want. This device could be ideal for: • Pet owners who could use it to check up on their pets. • Parents who could use it for checking in and monitoring their kids’ activities. • Homeowners who could use it for monitoring their home security. • Caregivers who could use it to monitor their patients. Events that were recorded and available for viewing are listed under “Event Summary” and include Live View, Motion, and Person Detected. There is a subscription cloud service available for storing your videos called “Protect Plus”, but it’s not required. This paid subscription service stores your videos for 180 days. Your purchase of the camera includes a 30-day free trial of this subscription storage. While it may take some time and trial and error to get things set up just the way you want them, it will certainly be worth the effort. Finally, this reasonably priced product is covered by a one-year warranty.
I would recommend this to a friendBrand response from Ring
Posted .Hi BogleheadsGuide.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We invite you to reach out to our community today if more information is needed regarding your Ring Pan-Tilt Indoor Cam.
Thank you,
Melissa from Ring.
- Pros mentioned:Pan and tilt, Video quality
Rated 4 out of 5 stars
Great addition to my home security system
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon Ring Pan-Tilt Indoor Camera is truly a great addition to your existing Ring security system, but can also stand alone. If you have an apartment, or just want to be able to have indoor coverage, or even an alternative to pet cams. I do have existing Ring equipment and cameras, but I wanted to use this to be able to see, and speak to my dog and new puppy when I’m not home. Instillation is quick, and includes everything you need including a charger with cable included, and mounting equipment. It’s as simple as scanning a QR code, downloading the Ring app and following the steps. Enabled with Wifi and 4G LTE. Packed with features like 360° pan, and 160° tilt coverage is more than any indoor camera I have experience with, and provides a great line of vision to my entire living room, dinning room, and even kitchen area. There is also a privacy cover, that you have to unfortunately manually operate which really feels like a missed opportunity on Rings end. The video is 1080P, crisp, clear, and no delays when you use the app to get real time movement updates and motion alerts. Also great picture quality with the color night vision that really sets this indoor camera apart from others I’ve tried. I think due to the fact that it’s indoor, and not outdoor there is no pet detection/person feature that really would have put this over the top, and another missed opportunity. I did try out the two-way talking feature and it was clear, with minimal delay in transmission. Be aware that you will need a subscription of some sort depending on how many ring products you have, or the features you’d like to have like video storage, and cloud backup.
I would recommend this to a friend Rated 3 out of 5 stars
It works but nothing special
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK, but was expecting a little more like movement towards motion or something??
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi TimJ.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Pan and tilt, Video quality
Rated 5 out of 5 stars
Good Indoor Camera, Pan and Tilt Excellent
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been tinkering with this indoor security camera for a few days. I think Ring did a good job with a functional pan and tilt wired security camera. I already use the Ring Doorbell which has become a household name. The indoor camera offers a very similar experience but with the added functionality of being able to adjust the angle as needed to see what’s happening in your home. -*/_-Setup-_\*- Setup was very easy for me but I already have a ring security system, so I knew it would be simple. The device comes with a QR code on it as well as a sticker which you can scan using the Ring app to add to your Ring account. The ring uses a USB type C cable for power and the included cable is long enough to put the camera on top of my cabinets, plug into an outlet, and I still had to find a place for the excess cable to stash away. I wouldn’t expect any problems mounting on a ceiling as long as it was somewhat above an outlet. Once setup there was a quick calibration and setup process. This involved naming the camera, setting a “home position” that the camera can return to when it has been used to tilt and pan, as well as detection zones. Once you’ve completed the setup process you can adjust any of the settings just set as well as when you receive notifications of motion, even setting up time ranges when you’d like to receive pop-ups on your phone for motion. -*/_-Video/Quality-_\*- Video quality is good enough. It’s 1080p I think is the minimum standard for any security camera if you want to be able to see what’s happening with any sort of clarity. I can clearly see and hear everything that’s happening in my kitchen 6-8 feet away from the camera device. As the camera looks a bit further out, 12-18 feet, you see a bit less detail. The motion detection works great. I get a small clip of footage every time myself or my wife walks into the kitchen. Night vision is impressive. While it’s not color, you get quite a bit of detail in a dark room. We have no issues making out which cat has worked it’s way in the kitchen after we’ve gone to bed. It does lose a bit more detail at a distance than when the lights are on, but I would think this is expected given the lack of light. I would have liked to see a bit higher resolution given most smart phones can record in 4k. However, higher resolutions also come with more headroom needed for video processing, live feeds, and storage. I would think this would significantly increase the cost. Hopefully we’ll see a higher resolution product available in the future. -*/_-Other Thoughts-_\*- The pan and tilt work excellently. I do not have the camera permanently mounted. It sits on top of a pantry and moves around without wobbling or any risk of falling over. I would caution about sitting it on an uneven surface without it being mounted. I do like that there’s included mounting hardware if you want to place it on a wall or ceiling, I recommend once you find where you want to place it, use the mounting hardware to secure it. The 2-way audio works well. You can hold a conversation if needed through the built in microphone and speaker. The microphones picks up sound and voice well. I did notice there are several filter options in the app for scrubbing through video clips. The one thing I couldn’t find was the ability to sort or filter by day. If you know something happened on a certain day, it would be nice to look at all the events for that day only. Should be an easily implemented improvement.
I would recommend this to a friend - Pros mentioned:Ease of use, Pan and tilt, Video quality
Rated 5 out of 5 stars
Another excellent ring product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have about 5 indoor cams that were older models and while they have been great and fit my needs, they were due for upgrades. I am glad I was able to pick up this pan tilt indoor camera. The biggest update is the video quality. Not sure if it is 1080p or something higher. I thought my older cams were 1080p but this blows it out the water. Video quality is great both day and night. Can actually make out faces of people. Older cams if you tried to zoom in it became pixelated. I'm sure if you have older Ring cams you know what I am talking about. The other added feature which I like is the actual pan and tilt function. There always seems to be one spot the camera does not cover when it's setup where you say "shoot I wish it covered just a little bit more space". But this is perfect because you can move it and see wherever you want. Full 360 degree coverage. This won't help you in the moment if you are trying to actually record a wider field of view, but you can click into the live view and pan around wherever you want. Setup was super easy and if you have other Ring cameras or devices you know what to expect. Go into the Ring app, click "add device", scan the QR code on the device itself or on the card in the box, and go through setup instructions. It will need a quick 1-2 minute update out of the box like I have noticed every other Ring product does. Only real "cons" I have for this device are that if you are in the live view and panning and tilting a bunch quickly, the video on the edges can be a bit jittery until it settles in place. Probably to be expected but still worth mentioning. It also can be loud while moving. loud to the point where it makes my dogs come out and look up at the camera because it's making a strange sound. Again once you settle on a place the sound stops. The other big con which I'm not sure if it's just user error is the actual privacy cover on the camera. It's nice that it's there but as far as I can tell it can only be turned to cover the camera manually, and not from the app. If I have the camera installed up high say on top of a kitchen cabinet or a tall shelving unit in my living room, how am I supposed to reach it each time to activate the privacy cover? Do I have to climb every time? Seems like there should be an easier way to activate it from the app. But perhaps it's not there because if the camera were to get hacked, then the hacker could just turn off your privacy shield. Overall another good product from Ring. Recommended.
I would recommend this to a friend - Pros mentioned:Pan and tilt, Video quality
Rated 5 out of 5 stars
Great Indoor Security Camera!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Pan-Tilt Indoor Security Cam is a great indoor security camera. While it can be used for any indoor security cam needs, I am primarily using mine as a pet cam, and it works great for that purpose too. I have set it up and tested it and have the following observations: - The cam was easy and quick to set up. Just download the Ring App, plug in the cam and scan the QR code and the app walks you through the various settings and set up options. - The 360 degree horizontal pan coverage and the up and down tilt make it very convenient to see any area in the room in which it is set up. This will make it easy to look for pets that may not be moving when looking at the live view. - There is a privacy cover you can slide over the camera to turn off the camera and mic. - The cam will record up to 120 seconds of video when motion is detected and stored for viewing later. - There is a live view which allows you to see the room in real time from your phone or laptop, rotate the camera to see various areas in your room and use the mic to talk to anyone or pets in the room and hear audio in the room for two-way communication. This will come in handy if I want to communicate with my pets. - The cam provides HD video for a nice, clear picture. It also has color night vision. - The device can sit on a counter, desktop or bookshelf, or it also comes with hardware necessary to mount it on a wall or ceiling. - You can set up the alerts to notify you if a person is detected in the frame, or set it up to notify you of any motion it picks up. Notifications will go to your phone in real-time. The Ring Pan-Tilt Indoor Security Cam is a well-designed device that will provide you all the controls and features you need for an indoor security cam or pet cam. I recommend it!
I would recommend this to a friend Rated 5 out of 5 stars
Another Amazing Ring Product, Worth Every Penny!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved to the Ring ecosystem and now I see why everyone raves about it. I was extremely excited to get this camera for my basement as I have a large game room and this provides the necessary camera coverage to see (and protect) everything. This device packs some serious functionality, the Pan/Tilt is remarkably smooth, like there’s zero lag from phone to camera movement. Resolution is crisp, night vision is excellent and the privacy cover is a nice option! Just slide it over when you need it and slide it back when you’re done. It only takes 7 seconds to fully rotate the camera 360° and about 4 seconds to fully tilt. I think that’s a great response time if the situation arises and you need to move your camera fast. Two way talk is such a nice feature and being able to customize your alerts is a huge win. My camera mainly watches my high dollar items and being able to have alerts when people walk by those (not just entering the room) makes a huge difference. Setup is a breeze (as it always is with Amazon/Ring devices), just plug and play! Actually I think the software install took longer than setting it up in the app! Just like the title says, Worth Every Penny!!
I would recommend this to a friend- Pros mentioned:Ease of use, Pan and tilt
Rated 5 out of 5 stars
Good Cam for Indoor Use While Away
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this Ring Cam a week ago. I already have 7 various Ring Cams and Doorbell outside my house and in basement and garage. Figured this would be and nice easy addition to activate to watch the dog while away for a few hours. Super easy to setup in-app just like all my other Ring cams. Promptly automatically updated the firmware and good to go. Settings all the same as the other Ring cams and detection settings and alerts super easy to set as well. Being able to remotely change the view with the pan and tilt is very nice (I have it set in my kitchen initially and can move the view to pretty much anywhere I want). Only criticism is that it looks a little odd. Basically just an indoor-cam that they slapped a tilt and rotate motor onto the bottom which adds over 50% height. Just asthetics, but not as elegant as I think it could be compared to my pan and tilt Wyze Cam. That aside, I may get a second one of these Ring cams.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Pan and Tile Ring Security Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Pan-Tilt Cam worked great (significant picture improvement over our old Arlo Q) and was "easy" to set up once I found a Wi-Fi Network it was compatible with. When I set it up initially, it failed to offer a picture when connected to either the Chime Pro Network or an Eero Max 7 Network (it reported a good signal in device health on both networks). Sometime after I tried, I noticed the Eero had an update so it may be something they have or need to fix. Still, I got it working with my Cable Company's Wi-Fi 6E Gateway and it was up and running quick and easy once I did that. Setting the home position was easy, much better than the old way of moving the camera by hand, and now we can also move it from the app in live view. Motion detection worked well, and right away picked up any person in range of the camera's view. We positioned ours in a Window, as we had more interest watching outside for security than watching ourselves in the house. When setting this up, we used Two-Sided tape (thick, from as-seen-on-tv store) to hold it in place in the window. This was important because when the device powered on (such as after a power outage) it moves around and if it is not secured, it could move and fall. It also came with a mounting kit, but where we placed it we didn't want to drill any holes. This is our 5th Ring Camera (we purchased three ourselves previously and received the other two for review purposes from Best Buy). Overall, everyone in the house is a big fan of the Ring cameras, including this one, both because of the picture quality and the ease of use of the app (you can quickly scroll through video with a swipe, and alerts come up right away). I would recommend this and any Ring camera for people interested in home video security, with a note that unless you're on a fiber type connection, you may have limited upload bandwidth over cable (limited number of cameras recording at once). Pros Easy set up Great Picture Quality Pan and Tilt – Easy to use and excellent feature The App is outstanding quality Cons Had issues on some Wi-Fi networks, but it may have been the router’s fault
I would recommend this to a friend Rated 1 out of 5 stars
Did not connect to WiFi in building
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect to the WiFi in the Tampa Element Building that is secure and shared by all residents. Yet it works fine in my previous house where I had my own WiFi.
This review is from Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Black
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jenny.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Pan-Tilt Indoor Cam right away. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the connection concern mentioned in your review.
It sounds like the device is not performing as expected. The Ring Pan-Tilt Indoor Cam is designed to work with your home's wifi network and is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. If you're receiving a 'Setup did not complete' message and cannot finish setup, it could be due to one of these common causes of setup failures:
* Your Ring device is too far from your wifi router. Ideally, your router should be within 20 feet of your Ring device.
* There's a possible problem with your internet connection.
* There's a possible issue related to your wifi modem or router.
Make sure your wifi router is off the floor.
Walls, floors, and furniture can interfere or weaken your router’s wireless signal. Choose an elevated, central, open location.
Make sure you're entering the correct password. Passwords are case sensitive and do not include spaces. Your network password can often be found on the bottom or side of your router.
Wifi passwords are case and special character (such as *,@,$, or #) sensitive. Double check letter capitalization and placement.
If you haven't changed your wifi password since your router was installed, it may be on a sticker on the underside of your router.
Connect other devices to your wifi network using your last remembered password to verify it is still correct.
If you have multiple networks or a wifi extender, confirm you are connecting to the correct one.
Make sure to connect to the 2.4 GHz network, not 5 GHz. All Ring devices can connect to 2.4 GHz, while only select Ring devices have Dual-Band Wifi to be able to connect to either.
If you’re still having issues, try holding down the reset button on top of the camera for 20 seconds. Before you reset your device, make sure to download any videos in your account.
If you are attempting to connect to a community wifi network, you may need to reach out to your internet service provider to manually add the MAC ID of the Ring device to allow it to connect to your wifi.
We invite you to reach out to our community if any additional information is needed regarding your Ring Pan-Tilt Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
- Pros mentioned:Pan and tilt, Video quality
Rated 4 out of 5 stars
Needs more features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing missing from the ring home camera arsenal was a pan and tilt camera. And this does just that, pan and tilts. This camera is able to rotate 360 degrees, and is wired via a usb-c cable (no battery option). The video quality is 1080P which, and the two way talking capability is great for communicating with whoever is in your home. What this pan and tilt camera does NOT do is automatically detect and follow motion. Meaning, if I am walking past the pant and tilt camera, it will not follow my motion the same way that alternative cameras in this space can do. If you are invested in the Ring ecosystem, this pan and tilt will still fill a void but it won’t be ground breaking. I will say the various mounting options allow you to mount the camera to the ceiling or to the wall and get 360 coverage from that vantage point, provided that you are ok with manually monitoring your area. In the space of indoor security cameras I expect everything I previously mentioned to be a part of the package. I also expect there to be a feature that allows effortless motion tracking with no input from the user, other than initial set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Video qualityCons mentioned:Pan/tilt
Rated 3 out of 5 stars
Doesn't quite hit the mark...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying I already own a ring door cam as well as a ring stick up cam, so I was super excited to try this one out... until I received and opened it. Setup is super easy if you already have a ring account, a few clicks and you're good to go. My problems with this camera start with it being corded. Some might like that feature as you never have to charge the battery. I however hate that it's corded. I wanted to mount this on a wall, because I know we would get the best coverage doing that. Unfortunately, because of it being corded I would've had to look at the stupid cord 24/7. And to me that's an eyesore. The 2nd issue I have with this cam is the privacy cover. You'd think that it would be automatic and not manual. You literally have to walk up and physically move the cover. So of course you cannot undo that on the app either, you'll have to go and switch it back. The third issue I have with this cam is that the pan/tilt is also not automated, and is also MANUAL. So if someone were to walk past the cam it will not follow the movement. You would have to get the notification, open the app to live view, and then use the arrows to have the camera follow along. Kinda useless if I always have to be watching and manually move it myself. All in all this camera is decent. The picture is great & it doesn't miss anything as far as catching movements. I am just disappointed with the performance of the added options. But at this price point I should've known better than to expect something that "fancy" or advanced.
I would recommend this to a friendBrand response from Ring
Posted .Hi Dawntastic1.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Pan-Tilt Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concerns mentioned in your review.
The Ring Pan-Tilt Indoor Cam is a plug-in device. We suggest that you purchase the Ring Stick Up Cam or Stick Up Cam Pro if you are looking for a camera that has wireless capabilities. Your feedback as it is important to us, as we use it to improve our neighbor's experiences.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
- Pros mentioned:Video qualityCons mentioned:Pan/tilt
Rated 5 out of 5 stars
Great pan/tilt--major upgrade from gen 1
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gen 2 pan/tilt camera is a major upgrade from its predecessor. This camera has the pan and tilt functions built in directly with no additional mount or equipment needed for the pan/tilt functions which is a major improvement over the previous option which required a separate pan/tilt base/motor that took over the battery compartment. The downside to this model is that it is only available wired so you are somewhat limited in your mounting locations. Upon power up the camera automatically calibrates to its home position. During setup in the app you can customize the home positions. Mounting hardware is easy to set up and all you need is a drill and screwdriver for permanent mount. It would be nice if you could adjust the pan/tilt without being in live view, but this isn't a big deal. The camera will automatically recalibrate after power failure and the privacy shield is a nice touch if you have it mounted somewhere that you might not want constant video recording. The microphone is quite sensitive and does pick up conversations in other parts of the house. Just a caveat to those who may be concerned about in home cameras. Motion sensitivity can be quite high so adjust as needed. We got this camera to monitor our cats food/water intake and the motion sensor is sensitive enough to pick up the bubbling on the water fountain when set to high. Image quality is fantastic. Love this camera!
I would recommend this to a friend - Pros mentioned:Ease of use, Pan and tilt
Rated 5 out of 5 stars
All Seeing Ring Cam
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring - Pan-Tilt Indoor Cam with 360° Horizontal Pan Coverage is basically like the other ring cameras, but has been enhanced a hundred times!. Setup was just like any discovery on the Ring App. But where the standard Ring cameras stops, the Ring - Pan-Tilt Indoor Cam with 360° Horizontal Pan Coverage takes over scanning the horizon from left to right with 360 degree views. And in actuality, it overlaps more than 360 degrees view from full lock to full lock. It can look up and and look down as it revolves on it's base. Functionality, you control the view from the Ring App in live view. Honestly, this is one of the best security cameras to come from Ring. You could use one camera to view the the whole room. It has motion sensor and two way talk, as with the other ring cameras. If you have to say that there is drawback, you can't view 360 degrees the whole time. It so nice to have the ability to pan and tilt, the room. When I upgrade/update my other Ring cameras, I will definitely upgrading to the Ring - Pan-Tilt Indoor Cam with 360° Horizontal Pan Coverage! I highly recommend it!
I would recommend this to a friend









