Customer Ratings & Reviews
- Model:
- 8AB1S7-0EN0
- SKU:
- 6131302
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the Quick Release Rechargeable Lithium-ion Battery for its exceptional battery life and ease of use. Many find the battery compatible and appreciate its overall performance and charging speed. Some customers have noted issues with motion detection impacting charge and video quality in dark conditions. The price and easy installation are also appreciated features.
This summary was generated by AI based on customer reviews.
Batteries drain quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the battery version being told they would last 3 months. They have been dead within a month!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi TimothyD. Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring device so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device, is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like you are concerned about the battery life of your Ring device. There are some troubleshooting steps that you can take to ensure that you have your device set up to operate as intended for your needs.
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
The more events captured by your Ring devices, the more your battery is used. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner. To prevent excessive activity, under Motion Settings for your device in the Ring app you can:
Adjust your Motion Sensitivity slider to a lower sensitivity.
Redraw your Customizable Motion Zones.
Change Motion Frequency to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to Power Settings in the Ring app to see what features may be draining your battery.
To access Power Settings, open the Ring app:
Tap menu (≡) on the top left of the Dashboard.
Tap Devices.
Tap the individual device (video doorbell or security camera) you want to check.
Tap Power Settings to check your Battery Level percentage and Feature Power Usage .
Tap a feature to adjust Snapshot Capture, Motion Frequency and Video Recording Length.
If any additional information is needed regarding your Ring Quick Release Battery, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Melissa from Ring
Wrong item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not work for my ring that i purchased will not buy them again
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Donaldduck,
Thank you for leaving a review. We recognize your desire to have your home security up and running. As a consumer, you expect a product to perform optimally. Please know that we are here to take a deep look into this and ensure that it gets resolved quickly. Please know that we are here to resolve these concerns with you today.
The Ring Rechargeable Battery is interchangeable with the devices below:
Video Doorbell 2
Video Doorbell 3
Video Doorbell 3 Plus
Video Doorbell 4
Spotlight Cam Battery
Spotlight Cam Solar
Stick Up Cam Battery (all generations)
Stick Up Cam Solar (all generations)
Solar Floodlight
Peephole Cam
Our top priority at Ring is to ensure that you have the best possible experience with your products and services. Home security is a 24-hour a day, seven day-a-week business and Ring knows the importance of having access to your devices at the times you need them most. Please check out our community forum at https://community.ring.com/ for additional tips and support!
Thank you, Jamila with Ring.