Customer Ratings & Reviews
- Model:
- B09J6BCPHG
- SKU:
- 6520148
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Spotlight Cam Plus Outdoor/Indoor 1080p Plug-In Surveillance Camera for its good image quality and ease of use with its monitoring application. Many are satisfied with its overall performance and night vision capabilities. However, some customers have noted that the batteries are sold separately.
This summary was generated by AI based on customer reviews.
Wired Ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have rings all over the house, this one is one of the most reliable.
I would recommend this to a friendHappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm I am very happy with this purchase
I would recommend this to a friendThese are better than some but…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cams are better than some but disconnect from wifi often, even if the router is just feet away. Go for the Ring Pros which use 2.4 and 5ghz, these seem to work better and stay connected.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Mike.
Thank you for taking the time to share your experience with us.
At Ring, we understand it is essential to have your Ring Spotlight Cam Plus online and working properly so you can keep your home secure. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like you have some concerns with the connectivity of your device. Usually, devices falling offline repeatedly are related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss. In rare cases, this can be caused by settings on your router.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in.
Once you've done this, we recommend you check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If you live in a densely populated area or apartment building, there can be dozens of wifi networks layered on top of each other, potentially creating interference and other issues. Contact your internet service provider or consult your router manual for tips on how to reduce or prevent this, such as switching channels.
Visit our support center for more information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.