Customer Ratings & Reviews
- Model:
- B09J6BCPHG
- SKU:
- 6520148
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Spotlight Cam Plus Outdoor/Indoor 1080p Plug-In Surveillance Camera for its good image quality and ease of use with its monitoring application. Many are satisfied with its overall performance and night vision capabilities. However, some customers have noted that the batteries are sold separately.
This summary was generated by AI based on customer reviews.
Love Ring!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to home security! We had one blind area and this covered it. Now have 3 rings!
I would recommend this to a friendRing camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring camera that’s all we have now we switch them all to rain now because they’re so good
I would recommend this to a friendAdditional units not able to install without assis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was not the one I have tried to purchase but it works very well. As a battery in it.
I would recommend this to a friendBest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera. Great response time and being able to connect and control it from anywhere.
I would recommend this to a friendOutdoor camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a really good outdoor camera with great video resolution
I would recommend this to a friendGreat camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for a gift. We have the same camera and love it.
I would recommend this to a friendExcellent Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera, great viewing area of the total front yard.
I would recommend this to a friendRing Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dependable name brand Ring camera at a great price!
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product does what it needs to do at a great price point
I would recommend this to a friendWon’t it do it !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good ad to the ring products I all ready have.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clarity. Battery has many months between charges.
I would recommend this to a friendNice Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from previous model. USB C power. Nice.
I would recommend this to a friendGarage View
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put on the outside at window on second floor excellent viewing
I would recommend this to a friend- Pros mentioned:Camera quality
One of my favorite cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera. The sensor lights up the entire side of my house when triggered. The quality is great and the sound is great too
I would recommend this to a friend Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Placed outside garage door and internet could not reach. Troubleshooted and even bout a router extender but nothing. Too much trouble to take down so just a complete waste of money.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MaryaliceS.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Spotlight Cam Plus right away. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to provide you with a solution for the connection concern mentioned in your review.
It sounds like the device is not performing as expected. The Ring Spotlight Cam Plus is designed to work with your home's wifi network and is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. If you're receiving a 'Setup did not complete' message and cannot finish setup, it could be due to one of these common causes of setup failures:
* Your Ring device is too far from your wifi router. Ideally, your router should be within 20 feet of your Ring device.
* There's a possible problem with your internet connection.
* There's a possible issue related to your wifi modem or router.
Make sure your wifi router is off the floor.
Walls, floors, and furniture can interfere or weaken your router’s wireless signal. Choose an elevated, central, open location.
Make sure you're entering the correct password. Passwords are case sensitive and do not include spaces. Your network password can often be found on the bottom or side of your router.
Wifi passwords are case and special character (such as *,@,$, or #) sensitive. Double check letter capitalization and placement.
If you haven't changed your wifi password since your router was installed, it may be on a sticker on the underside of your router.
Connect other devices to your wifi network using your last remembered password to verify it is still correct.
If you have multiple networks or a wifi extender, confirm you are connecting to the correct one.
Make sure to connect to the 2.4 GHz network, not 5 GHz. All Ring devices can connect to 2.4 GHz, while only select Ring devices have Dual-Band Wifi to be able to connect to either.
If you’re still having issues, try holding down the setup button on top of the camera for 10 seconds.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
- Pros mentioned:Ease of use
Great Addition to the Ring Camera Line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic addition to my other ring cameras. I really like the fact that it simply plugs in. Makes this camera very easy to move locations. Highly recommended.
I would recommend this to a friend Worked well for a couple of weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera not working correctly after a couple of weeks. I have a call into Ring to see about a replacement. My other Ring cameras work perfectly
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi EGallegos.
Thank you for taking the time to leave your review of the Ring Spotlight Cam Plus. We understand the importance of having your Ring Spotlight Cam Plus functioning consistently and reliably so that you can effectively monitor your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to provide you with a solution for the concern mentioned in your review.
It sounds like the device is not performing as intended. Spotlight Cam Plus is an outdoor security camera that can be used to capture out-of-sight areas and blind spots. It’s equipped with "Color Night Vision," customizable motion detection, and "Motion-Activated Lights." Just mount the wireless camera and adjust the viewing angle for wide coverage throughout the day or night. The Ring Spotlight Cam Plus has "Customizable Motion Zones" that are controlled in the Ring app. In addition, The Ring Spotlight Cam Plus has "Two-Way Talk" with noise cancellation, and other advanced features like "Motion-Activated Notifications," 1080p HD video, "Color Night Vision," and a built-in security siren.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Melissa from Ring.
Stopped Working Just Past Return window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera stopped working 15 days after purchase. Ring said it had to be returned to the place of purchase and Best Buy would NOT take it back because it was past their 14 day return policy. I will no longer buy this brand or shop at Best Buy.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BabaL.
We appreciate the time you have taken to share your Ring experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like your Ring Spotlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Spotlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the setup button for 20 seconds.
Follow these steps in the Ring app to reconnect the Ring Spotlight Cam Plus to your wifi network:
1. Open the Ring app.
2. Tap the menu (≡).
3. Tap "Devices" and select the camera you'd like to reconnect to wifi.
4. Tap the "Device Health" tile.
5. Under "Network," tap "Change Network" and follow the prompts in the app.
Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Amilia from Ring.
Poor Durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had worked great, but stopped working after 11 months. It’s been on and off, and then is not working at all now aftrer warranty has expired.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi icerif.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Spotlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Spotlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the camera to your network. To reconnect a Ring Spotlight Cam Plus to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Overall performance
Ring camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned off during storm, other then that it worked great
I would recommend this to a friendBrand response from Ring
Posted .Hello BigLu.
We appreciate the time you have taken to share your Ring experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like your Ring Spotlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Spotlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds.
Follow these steps in the Ring app to reconnect the Ring Spotlight Cam Plus to your wifi network:
1. Open the Ring app.
2. Tap the menu (≡).
3. Tap "Devices" and select the camera you'd like to reconnect to wifi.
4. Tap the "Device Health" tile.
5. Under "Network," tap "Change Network" and follow the prompts in the app.
Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!
Thank you,
Amilia from Ring.