Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 6520146
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Spotlight Cam Plus for its excellent camera quality, ease of use, and overall performance. Many appreciate the battery life, straightforward installation, and effective motion detection and night vision. However, some customers have noted that the light brightness could be improved, and a few have experienced connectivity issues. Additionally, some customers have expressed a desire for a wider range of capture and the inclusion of an SD card.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best Cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were amazing we are still using them to this day and will keep buying this brand!!
I would recommend this to a friend Does it job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought does for the front yard. It covers a great area and the light is pretty bright
I would recommend this to a friend- Pros mentioned:Camera quality
Great camera great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is fantastic. I use it at my work since I know I can trust it since I use them at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy set up. I added it to my other products and also integrates nicely.
I would recommend this to a friend - Pros mentioned:Camera quality
Good video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is working great. We can see what we need to see in our driveway area.
I would recommend this to a friend - Pros mentioned:Camera quality
Margo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is fantastic it has a wide range. It shows beautifully on the Ring app.
I would recommend this to a friend - Pros mentioned:Battery life
perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.paired with the solar panel and have not had to touch it since install
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works great. We ended up purchasing 2 and would purchase again!
I would recommend this to a friend - Pros mentioned:Camera quality
Nice budget friendly camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the peace of mind that it gives me when I’m home and away from home. Clear picture and bright light. Only complaint I have is…sometimes the picture starts skipping and i have to unplug my router and reboot the camera to get it to stop.
I would recommend this to a friendBrand response from Ring
Posted .Hi Michelle.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Spotlight Cam Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are happy to provide you with more information on the concern that you mentioned regarding the video quality from the device. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. It sounds like you are already rebooting your router, which is the first step in troubleshooting when your video pauses, stutters, or gets frozen. You can also try moving your router closer to the device for optimal performance.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out at to our community if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.
We love our ring camera! It is sharp in detail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ring camera. It offers AI with great clarity
I would recommend this to a friend- Pros mentioned:Camera quality
Better than Competitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried getting different cameras for the house last year, but doesn’t work quite as well as the RING cameras. Better picture and incentives vs the competitors.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring Outdoor Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for keeping an eye on your property and pets. Very useful in case of any break ins or incidents. Camera video quality is great, picks up sounds perfectly and the light feature work amazing at night.
I would recommend this to a friend Ring solar powered camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of the cameras at Best Buy was seamless. Sales associate that helped me was knowledgeable and accommodating. The solar cameras were easy to install and initial assessments are that they’re efficient with maintaining their power levels. The quality of the images are not particularly good, but this subscription package is reasonable. If the image quality was better, I would get a five star rating.
I would recommend this to a friendBrand response from Ring
Posted .Hi DeniseS.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
For more information on your Ring Spotlight Cam Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Camera quality
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spotlight cam plus is exactly what my home was missing. Now my wife and I feel a bit more comfortable at home knowing our ring cameras is capturing any activity around our home.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring Spotlight Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can drain batteries quck and it holds 2 batteries that spotlight will suck the batteries dry I would recommend getting the solar panel attachment I have a Eufy solar only camera with a spotlight it never drains the battery besides that it’s been really good video looks great day or night
I would recommend this to a friend Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cheap but excellent alternative to the floodlight camera. I use it everywhere I go for travel too
I would recommend this to a friend- Pros mentioned:Ease of use
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Very good item to have. Easy install. Convenient and helps to feel safe. Extra protection in other areas aside from the ring doorbell. Great quality. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor camera! Works great, quality is awesome!
I would recommend this to a friend - Pros mentioned:Ease of use
Great light and camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to our other ring products. Easy to mount and covers the entire driveway. The lights are bright and cover the area well. Couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality day and night and the loud alarm and flashing its a nice touch
I would recommend this to a friend