Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 6520146
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Spotlight Cam Plus for its excellent camera quality, ease of use, and impressive battery life. Many appreciate its overall performance, quick installation, and effective motion detection. While the majority are satisfied, some customers have expressed a desire for a brighter light and have experienced occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ring camera! So easy to use and gives us that extra security we wanted
I would recommend this to a friendBest cameras ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Ring cameras. I feel safer and better protected with the effectiveness of these amazing gifts from God.
I would recommend this to a friendCam video recorder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice captures all movement I would advise this camera is high efficiency and would purchase it again
I would recommend this to a friendFaulty battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm only generously giving this Ring cam a 2 based on previous and current uses of their similar products. I have 4 previous versions of the Ring Spotlight cam that works flawlessly (5 star). I purchased this new Ring Spotlight Plus cam which looks identical with the exception of it now uses an adapter for usb-c solar (option power charging source). This cam hasn't lasted a full day after installing. So, I had to trouble shoot and discovered it had a faulty battery. Too late because Best Buy has a 14 day return policy, We've only recently had it installed and discovered the issue on day 27. I will now have to contact "Ring" to see if they'll replace the faulty battery. I used an old battery from one of the other devices and discovered the problem. Other than the usb-c charging power option (which still requires a functioning battery), I'm not sure what the difference is between the "plus" and the previous camera version. They both require battery to use solar power. Solar allows the battery to stay charged without having to remove it from device/camera. Only recommend the product if not defective.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jmill.
Thank you for taking the time to leave your review of the Ring Spotlight Cam Plus.
We understand the importance of having a solid charge on your Ring Spotlight Cam Plus so that you are able to have a longer time between charge cycles. It is critical for a home security device to have enough power to keep your device online and ready to protect you. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like you are experiencing an issue with the battery holding a charge. We recommend fully charging the battery before installing it into the device by using the orange USB cord that came with the package. If you have done the troubleshooting and need additional support, we invite you to reach out to our support team by clicking this link to choose your communication method: https://ring.com/support/contact-us. We are confident that your agents will be able to assist you with a resolution.
We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Ring Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working exactly as I had hoped! Great product!! Highly recommend.
I would recommend this to a friendWorks good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised. Sends me a sound notification when something is on my porch
I would recommend this to a friendRing camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video resolution that exceeds full hd. Very customizable in app. Only drawback is battery life, otherwise it’s 5 stars.
I would recommend this to a friendBrand response from Ring
Posted .Hi Buddy.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Spotlight Cam Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.
Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok. It is nothing special. Extra batteries should be included.
I would recommend this to a friendEyes on outback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool being able to see what’s going on at anytime it brings peace of mind
I would recommend this to a friendBest security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring has the best security cameras and their app makes it super simple to install and link all cameras together
I would recommend this to a friendSecurity Lights for My Parents Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed to light up my parent's home and catch on camera the direction Dad goes for a walk during the night.
I would recommend this to a friend..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this !!! Didn’t know the free trial was only 30 days but overall satisfied
I would recommend this to a friendSpotlight Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave it 4 stars because I was falsely under the impression that, like the door bell, i would be able to communicate with people and hear them as well. NOT SO
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works good i really like it i would recommend every one to get this Camera
I would recommend this to a friendDefinitely recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring camera has always done us well, also got it on a great deal for black friday
I would recommend this to a friendBest for the price and amazing product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this from past 6 months and no issues. Amazing product!
I would recommend this to a friendRing cameras installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Travis, the installer was very good and very professional.
I would recommend this to a friendRing battery issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring battery powered spot light cam, works great but the batteries don’t last long in cold weather! Charged in side was dead by morning. I have them hooked up to solar panel but this cold weather drains battery.
I would recommend this to a friendBrand response from Ring
Posted .Hi TimB.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Spotlight Cam Plus so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
Ring spotlight
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, notifies quickly and the spotlight lights up whole backyard
I would recommend this to a friendFather's day gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The husband loves it and got it for Father's Day, and he wants to get the ring now for the doorbell.
I would recommend this to a friend