Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 6520146
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Spotlight Cam Plus for its excellent camera quality, ease of use, and impressive battery life. Many appreciate its overall performance, quick installation, and effective motion detection. While the majority are satisfied, some customers have expressed a desire for a brighter light and have experienced occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Ring Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ring indoor/outdoor camera's. You can link them all together and the picture is clear
I would recommend this to a friend - Pros mentioned:Camera quality
Easy to assemble and clear footage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say I love it. It comes with 1 battery that was dying within the first 2 weeks of use. I had to purchase another battery to hold both slots, hopefully the batter will last a little longer, otherwise, I'll have to purchase the solar panel. Camera has a good picture, very footage. Easy to assemble.
I would recommend this to a friendBrand response from Ring
Posted .Hi SavieMAC.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Spotlight Cam Plus so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like you are enjoying the features your Ring Spotlight Cam Plus has to offer, but the battery life is not what you expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
Easy and Fair
- Pros mentioned:Overall performance
Works great best one I bought so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great clear camera view never had an issue with it . But if you buy one buy a solar for it for sure it helps a lot
I would recommend this to a friend - Pros mentioned:Camera quality
ring camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect quality not problem the camera looks clearly
I would recommend this to a friend - Pros mentioned:Overall performance
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very pleased with it. Easy to install
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Ring outdoor camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Just want I was looking for. The camera is clear and easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Ring camer⁷
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes i purchase a ring camera back at best buy and it is worst your money to tell you all it work so great that you need to buy one and i recommmed it to you
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! I can travel and have easy access to view my cameras from wherever
I would recommend this to a friend - Pros mentioned:Battery life
Ring camera.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera and the battery has a long life which is great during winter.
I would recommend this to a friend - Pros mentioned:Overall performance
Outdoor Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is functioning as advertised. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Camera quality
Camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these kind of cameras work very well and are loud
I would recommend this to a friend - Pros mentioned:Camera quality
Ring cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product The quality of the image is superior to other brands
I would recommend this to a friend - Pros mentioned:Camera quality
Ring camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security light and amazing price! Very clear and beautiful picture
I would recommend this to a friend Great camera. Good view.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portability to to easily set up wherever you want. Good camera and plenty of light for tighter or smaller spaces. The camera provides a good view.
I would recommend this to a friend- Pros mentioned:Camera quality, Installation
A+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. The connection is solid, never any drops. Picture is sharp!
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for your home! Easy to manage and move around
I would recommend this to a friend - Pros mentioned:Camera quality
Ring Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Needed something for the back yard we had tried few different kinds of cameras in which we felt we lost a battle in picture or sound with each one. Till we got the ring flood, Picture/video talk back and forth sounds great night vision would great all around the best
I would recommend this to a friend - Pros mentioned:Camera quality
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and great UI to control the camera. Light is pretty bright as well. I would recommend a second battery or a solar power battery
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Connectivity
Nice security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, great video but it is still glitchy and only catches about 30 seconds of video at a time
I would recommend this to a friendBrand response from Ring
Posted .Hi JasmineB.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
It sounds like the device is not performing as expected. Poor wifi connection can impact the overall performance of the device, including video quality. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Spotlight Up Cam Plus to assist with the wifi signal strength to the device.
You can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently." In addition, you can adjust the recording length for each motion event by following these steps:
Tap the "Menu" (☰).
Tap "Devices."
Select the device you want to adjust.
Tap "Device Settings."
Tap "Video Settings."
Tap "Recording Length."
Tap "Record For."
When the list appears, you can select a preferred recording length up to 120 seconds.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences.
Thank you,
Miyuki from Ring.
- Pros mentioned:Camera quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera and Light combo. Exactly what we needed.
I would recommend this to a friend