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Customer Ratings & Reviews

Model:
8X81X7-WEN0
SKU:
5973305
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Customer reviews

Rating 4.5 out of 5 stars with 7392 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,392 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the light is extremely bright. The video quality is about a 7/10. Sensor works great. Love the fact that you can have two batteries in at once.

    I would recommend this to a friend
  • Cons mentioned:
    Recording time

    Rated 4 out of 5 stars

    Great where there's no power source!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the solar panel and get extra battery, it can hold two so you don't have to change it as often in case you don't get much sunlight or don't use a solar panel. Currently only records for 30 seconds vs 1 min like my other Ring products.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Feeling safe !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product that offers home security. The Best Buy installers did an amazing job and explained everything to me. I took out the service contract and it made installation simple at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having strange people come up onto my porch with suspicious reasons given when confronted. Ever since installing this camera that worry has gone away.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great outside wireless cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 4 of these installed last month on the outside perimeter of our house -great quality and motion detection. The Geek Squad installed these and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to compliment my security system already in place at my home. They were very easy to install and manage via the app on my iPhone. I love the alerts I get on my phone whenever there is activity the cameras pick up on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for what it does

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I enjoy the HDR. Just keep in mind wireless wont load as quickly as my wired Ring products. That's the only downside but something I have grown to deal with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful outside security cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring makes great products and stand by them. Super easy to setup and install. You'd be a fool not to purchase the accompanying solar panel. App is ready to use and user friendly. Great system for the money!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cams work great for us. The 2 pack is perfect. Batteries can die quickly depending on the motion settings, just buy extra batteries. You can keep 2 in each camera at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and daughter-in-law because they do not like answering the door without knowing who is on the other side. We helped them set it up, very simple setup and user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for front and back door.Battery doesnt last as long on back because we have a dog who activates it all the time. love beiing able to get notifications when Im not there so I can see what is going on when Im not home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed loyal customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a ring customer. I own two hard wired ring door bells and a hard wired ring flood light. So when I found someone trespassing on my property in a area that didn’t have a camera I turned to another ring product. The reason I don’t have a camera in this particular area is because I have no electric I could hard wire a video camera to. The battery operated spot light made sense to buy. It was easy to assemble, but that was the only good thing about this product. After I hooked up the spot light and the solar panel that they recommend to buy with it,I put a completely changed battery in and programmed the device to my other ring products. It work well for about two days then that was it. The battery kept draining too quickly. The battery lasted about two full days and that was with the solar panel attached. So I climbed up the 9ft ladder took out the battery and charged it , I also moved the solar panel to a better position so the sun can hit it more directly. Once the battery was charged I put it back in and again the battery drained in two full days. It turns out, since I live in a cold weather climate the battery drains too quickly once the temperature goes below 32f or 0 c. I knew this before I bought the product but they stated if the solar panel is connected and it receives 5 hrs of direct sunlight a day it will keep the battery charged. That was a complete fabrication. I positioned the solar panel on my roof that it received sunlight for the entire day and it only charged the battery about 15%. Not enough to keep the charge with the cold weather draining the battery so quickly.. I also discovered that if you have more than three ring products joined together that it slows the system down so there is delays to your video feeds,Horrible. I was very disappointed overall with this product and finding out that having more than three products on the same system delays the video feed. Never buy this product If you live in a cold climate or need more than three devices, definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Danny,

      We completely understand the seriousness of these issues. Fixing this for you is our top priority, as we value your business, and we never want our customers to feel a sense of insecurity. You should be able to link multiple Ring devices to trigger recordings with no issue. Our Ring Solar panel should provide a daily trickle charge for your device to help prolong the time in between manual recharging. Our team is here to help find the best way forward.

      If you haven't already, please ensure that your Ring Spotlight Camera - Battery's motion settings are truly meeting your needs. Having the motion sensitivity set too high can cause additional battery drain, even with a solar panel. Our solar panels are intended to provide up to 10% trickle charge per day, weather permitting. For those who need even more power, we do have a Super Solar Panel which provides even more power.

      Additionally, we recommend that you check your camera's internet connection strength through the 'Device Health' section of the Ring app. If you find that your RSSI reading is high, such as in the 70's or 80's, your Ring device may underperform, and the battery could drain faster. The 'Device Health' section offers advice as to how to address this.

      A poor internet connection or slower upload speeds can cause video delays. Please follow the guidance in this article to learn how to test your speeds, and help improve overall performance.

      https://support.ring.com/hc/en-us/articles/360020638172-Test-Your-Wifi-Connections

      We also invite you to visit our community forum at https://community.ring.com/ for some additional tips and support. We look forward to hearing from you.

      Regards,
      Marlom at Ring Ring

  • Rated 5 out of 5 stars

    Great wireless cam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Spotlight Cams are pretty solid. The ability to add two batteries makes keeping them charged pretty easy, and adding the solar panel really helps. Great that wireless cams have come this far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Gets great coverage and notifies us immediately. It even picks up the playful squirrel that's hangs out in our backyard. Very easy to use, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Great video quality when it records.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are finicky. They record when they feel like it. It will catch a cat walking by but won’t record the person walking up the driveway. The video quality is very good when it does record. Love that I can save the videos and send if needed. The “alarm” feature is not loud at all. The light is very bright and works great. If you need real security cameras I suggest going a different route. I o my got these to use at a home I was building. Since they are wireless they fit my needs at the time.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Cillawilla,

      Thank you for sharing your experience with the Ring Spotlight Cam Wire-free. Motion detection is a great feature for your home security, so I understand how vital this is to your peace of mind. I would like to help ensure your camera is capturing accurate motions, and you are getting the most out of your Ring security.

      One item we may want to consider is the physical mounting location of your Ring device. A common instance with this scenario is that the Ring Camera may be mounted too high, or too low to accurately detect motion events. The Spotlight Cam detects motion with Passive Infrared heat detection, so it's important to ensure your camera is mounted at the proper height to take advantage of the device's motion detection capabilities. Find out more about proper mounting height from this helpful article found in the Help Center at Ring.com: https://support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery

      Your experience with Ring has a large impact on the future of our company, and we take your feedback seriously. I would like to invite you to speak with one of our specialized agents to ensure these concerns are addressed with you directly, and to help find a solution that works best for you: https://support.ring.com/hc/en-us/articles/213608406-Contact-Us

      Thank you,
      Caitlin with Ring Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small camera, big security capabilities.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera with powerful lights. Really a good addition to your RING ecosystem. They recently added advanced motion zone settings making this even better. Can't go wrong here, buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i first bought the door bell but when i saw how easy it was to use i want more and this camera still didn't need 110 volts it's even better! it works on solar. would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was why I thought it was!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple set up and install spotlight and camera system is super helpful to cover those side areas and blind areas of your home that someone could use to gain access to your house. Will take this with me if I move.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to secure our church property. We have one on every outside wall and it’s absolutely amazing quality! No longer am scared of the homeless. I know where they are 24/7!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the Spot Light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the spot. I like it better then the door bell one. The lights are super bright camera is crystal clear love it. This is my second one and I’m looking at getting another one down the road.

    I would recommend this to a friend