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Customer Ratings & Reviews

Model:
8X81X7-WEN0
SKU:
5973305
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Customer reviews

Rating 4.5 out of 5 stars with 7392 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,392 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring Spotlight canera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our security system, allowing us to view the exterior of our home. We added the solar charger to ensure we didn’t have to remove and charge the batteries.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a basic motion security camera. It comes with only one battery (will take two) and can be powered by a Ring solar panel. It running off batteries, if there is a lot of movement, the batteries will die quickly. It is best to run two batteries or off a solar panel. You can also adjust settings with the app. Ring cameras do not work well with low Internet speeds (DSL). By the time you get the alert, open to view, the person is gone. Others probably are the same. The integration to the app is good and video service contracts are affordable (not required to function).

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello dpcaver,

      We are pleased that you are getting good use out of your Ring Spotlight Camera - Battery. This device was intended to help keep you in the loop with events happening at your home. By using one, you can expect real-time alerts, accurate motion detection and live view video with two-way audio. You should be able to expect great performance without sacrificing too much battery. Our team is here to help you get the most from your device.

      Ring Solar panels are available for those who can benefit from solar trickle charging the included Ring battery. We also offer a Super Solar Panel that provides up to 2.5x the power of the original Solar Panel with a few hours of direct sunlight, so even homes with limited sun exposure can enjoy solar-powered security. A second battery can be purchased for those that desire it.

      The Ring app features a Power Settings menu tile designed to give you control over how much battery is consumed by certain settings. For example, too high of motion settings can cause your battery to drain faster.

      To find the Power Settings, please launch the app and open the menu in the left-hand corner. Select the Devices tab and then select your Ring Spotlight Camera. The Power Settings tile will be listed on this page. Please follow the guidance within that tile to optimize your Ring battery.

      You can use the Device Health menu tile to test your wifi network. This can help determine if your internet speeds are sufficient to optimally operate this device.

      For further tips, tricks or to start a conversation, please visit our community forum at https://community.ring.com/

      Regards,
      Marlom at Ring Ring

  • Rated 1 out of 5 stars

    DO NOT PURCHASE BEST BUY TOTAL MEMBERSHIP PLAN

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly dissatisfied with my Best Buy Total Membership Plan. I returned multiple devices for my Ring surveillance that I had purchased for my home and families safety and protection. The devices were defected and non functional. I had to have Geek Squad come to my residence multiple times to uninstall and reinstall new Ring surveillance cameras for my residence which was a head ache alone in itself. I also, had negative phone interactions and negative in person encounterments with Best Buy Associates. Overall, I am highly dissatisfied with the services and products purchased at Best Buy. Now I am stuck with products that do no work with no coverage that Best Buy was unwilling to provide a solution to the problem for the entire inconvenience caused to me and my family.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MoniqueG.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Spotlight Cam are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that the service you received and the device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift too early to tell. I hope it as good as the doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Bought as an addon to my system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using ring products for the last couple years and have been very satisfied with the quality and pricing I purchased these as an add on. The picture quality is excellent and the batteries last longer and are so easy to change

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent choice to keep an eye on your property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera provides a clear view of my property. I like how it notifies me through the ring app when someone is at my house. I like to be able to speak to the person through the app without having to answer the door.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love these!!!!!!!!!!! The battery life kind of is horrible, but I don’t mind charging the battery. Buy a back up battery!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Added Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ring Spotlight Cam to replace one that that stopped working. It arrived on time and was in perfect condition. I have added security knowing that Ring is monitoring my home.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    The Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and put it on my shed and before my dog goes out I say Alexa turn on backyard spotlight and it goes on and it is also goes on with motion. We have a raccoon lurking around so want to make sure dog is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    HAS POTENTIAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it had not been for the Geek Squad, these cameras may have been pretty good. The first installer actually mounted a solar panel right in the middle of my roof. Yes, that's right.I won't bother with the rest of the installed items. Practically zero training. The first installer for my smart thermostat came without the thermostat and asked me for it. I told him he was supposed to have it. He informed me was not delivery boy and left. The next installed never showed up. I called and he had called in sick. The second installer for the camera system did a good job but the monitor quit talking the moment he left. Returning it tonight.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great and pairs well eith all of my other ring devices. Be sure to buy an additional battery if you want frequent pictures and recording.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm- great pix & sound so far…until something better comes out it fits the need…wish the battery door was a little more secure…but so far it stays closed…

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of wire free, bought solar panel so that wouldn’t have to be recharging the battery and I am stuck charging the batteries more than the solar panel itself.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ring Outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing a camera that is only two years old---it seems Alaska winters may be too cold for this, placed where there isn't much sunshine for several months. Willing to try it again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good & bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all these are pretty great little cameras. Whether daylight, dusk or night time, they truly capture a really clear picture. Our issue is that motion alerts and motion light responses seem to trigger quicker when it’s a vehicle versus a person. I have heard that the equipment uses a heat or thermal tracking source, therefore it’s quick to be set off with a large heated vehicle but less so with a person. And in spite of all of our upgraded equipment, Netgear, extenders, we still can’t get the live feed to come up very quickly. After the fact, the video is easy to view, but sometimes I’d like to see what’s going on in the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring rocks the competition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid more for an Arlo system and they were nothing but trouble. I have had great luck with the Ring security system so I decided to try their cameras. Great quality and super easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the neighbors dogs bark, I can check if someone is in back. When my door bell rings, I can see who's there before going to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to add to our collection of Ring devices. So far we have only got one hung up. Easy installation. It appears that they hold 2 batteries but only come with 1.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a camera for the back yard. I loved my new ring camera as I can see everything that enters my back yard. Already have on front of garage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo Pro 3 and this camera has far better picture quality plus more angle review. Added bonus is there is no monthly fee or additional box to put with the cable, Wi-Fi, etc...

    I would recommend this to a friend