Customer Ratings & Reviews
- Model:
- 8X81X7-WEN0
- SKU:
- 5973305
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Just a so so device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honestly, wish I had the ability to have a camera that was wired instead of battery operated. I swear a criminal could come and go before the camera picked it up. I've had UPS deliveries and they were never captured. If someone moves slow, then it works.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello jensy143,
Thank you for taking a moment to leave your review of the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
Based on your review, it seems that you are having trouble with your Ring Spotlight Camera picking up the correct motion. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring
- Cons mentioned:Battery life
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, just wish the battery would last longer
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great security camera. It is easy to install.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good image installed and working great
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great image and sound from this camera. Very happy we got it
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeeeeeeeeeee ittttttttttttttttt Every one should have it
I would recommend this to a friend - Pros mentioned:Camera quality
EXCELLENT product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that I can keep an eye on my property 24/7
I would recommend this to a friend - Pros mentioned:Security
Great purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the rise in crime you can never have too much security.
I would recommend this to a friend Spotlight to camera working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good range on camera Spotlight working well Easy to install
I would recommend this to a friend- Pros mentioned:Camera quality
No hiding now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras. very clear picture you can see every thing
I would recommend this to a friend - Pros mentioned:Ease of use
bought as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift - they were happy with it and easy to install
I would recommend this to a friend Not too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision is a little poor on my phone and it needs to be adjusted it goes off continuously but it's a good camera
I would recommend this to a friend- Pros mentioned:Ease of use
Great Security Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and easy use. Never felt more secured at home.
I would recommend this to a friend - Pros mentioned:Security
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I could of purchased for my home security
I would recommend this to a friend Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ring!! I have the front door bell and the Alexa devices on my home and they all connect and work well together! Great addition to the collection. I am able to see the side of my home that is out of reach for the door camera. The accuracy and consistency is spot on. Great purchase
I would recommend this to a friendGreat product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this great for security a lot of options must but a subscription to store videos but having the added security is worth it. Lights, siren, and ability to speak through camera is a plus. Battery lasts about 45 days and I have a spare battery to swap out for fast replacement.
I would recommend this to a friendWe love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is such a must have especially if you have children and need to keep your house safe. It took us about two weeks to finally adjust the settings so we weren't getting blown up in notifications. Now everything is good to go. We also purchased the solar panels with it and haven't had to charge it at all
I would recommend this to a friend- Pros mentioned:Camera quality
great camera, not the easiest install as promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.camera picture is great... installation was difficult
I would recommend this to a friend - Cons mentioned:Battery life
Spotlight cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the spotlight cam wire free to put on top of my garage door, it worked for months. When the battery was low, I changed the battery but the last time when I changed with a new fully charged battery, the light didn't come on, I was very disappointed.
I would recommend this to a friendBrand response from Ring
Posted .Hello Jasmine,
We understand how important it is to solve this for you. You should be able to recharge your Ring battery knowing your Spotlight Camera will function as expected once recharged. Please know we hear your concern and are here to help.
If your device isn't responding as expected, please try removing and then inserting the battery once more. A power cycle helps clear out most minor issues.
Should this not resolve the issue, please perform a hard reset of your device. To begin, insert a fully charged Ring battery into Spotlight Cam. Then, press and hold the set-up button on the top portion of the camera for 15 seconds. Once released, the camera will begin its reset process which will complete in a minute or so. This will help clear out any underlying software issues, and your device should function as before.
Please visit our community forum at https://community.ring.com/ for some additional tips and support. We look forward to hearing from you.
Regards,
Marlom at Ring
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with good lighting. Coverage is very well
I would recommend this to a friend