Customer Ratings & Reviews
- Model:
- 8X81X7-WEN0
- SKU:
- 5973305
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Challenging to keep the camera pointed in the correct direction even when tightening the retention ring used to lock down the position. Otherwise, it is a good product. We like the fact that the camera can accommodate two batteries, even though the unit only comes with one battery.
I would recommend this to a friend- Pros mentioned:Security
Great camera and security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera and having security on my phone!!!
I would recommend this to a friend - Pros mentioned:Camera quality
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice working camera for keeping an eye on property.
I would recommend this to a friend - Cons mentioned:Battery life
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery discharges quickly ...but the product is good
I would recommend this to a friend - Pros mentioned:Ease of use
Great cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring floodlight battery was an easy setup.........
I would recommend this to a friend - Pros mentioned:Camera quality
Subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is super during the day. At night it's ok.
I would recommend this to a friend Ring Spotlight Cam is very effective and affordabl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. We have several rings cameras but this is one of my favorites. It allows you to use solar to provide light and surveillance without needing an electrician. Very effective, I own about 4 of these and referred several friends to it as well
I would recommend this to a friend- Cons mentioned:Battery life
Spot cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I’m only giving the product 3 stars is the flap that opens and closes to replace the battery is cheap!!!!! I struggle with having to close the flapper when I need to recharge the battery which is often!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Saddened,
It is important that the features available to you on your Spotlight Cam Battery meet your needs and expectations. We do appreciate that you have placed value in owning a Ring product for your home security.
All our devices do come with a limited one-year warranty, in which Ring will repair or replace any Ring products that malfunction due to defective parts or workmanship, at no charge to you. There is also an extended warranty available through our Ring Protect Plus Plan option.
Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve this pressing issue.
Thank you,
Antonio from Ring
Great spotlight camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spotlight is good camera gives great range of view
I would recommend this to a friend- Cons mentioned:Battery life
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice camera, but wish the batteries lasted longer
I would recommend this to a friend Easy installation. Great views.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New home with security system already installed. Wanted additional camera coverage of the backyard and sides to keep track of the dogs and anything else that might be there. Easy install. Might add solar charging at a later date as the cameras are very active. Or maybe I will adjust schedules for each of them.
I would recommend this to a friendNot as good as they could be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the items on time. Installation was straight forward. Have trouble with signal even though we have a chime. The front camera goes off a lot. Was hoping to be able to control zones like I can with our Ring doorbell but can't. You either live with the false notifications or don't use the device. Ordered an extra battery and the first time I replaced the battery I had to remove and resetup the devices. The battery compartment design is not the best. Still have a problem with one camera when we try to go live. Will try to fix that this weekend. As an experienced engineer there are other issues as well. I would not be proud of this product design. I would recommend to a friend with a lot of explanation. I would understand if they bought something else and would want to know what they bought.
I would recommend this to a friendBrand response from Ring
Posted .Hello JimmyBilly,
Thank you for leaving a review on the Ring Spotlight Camera. We love knowing what products/features our Ring community members would like to see considered. Thank you for taking the time to share your feedback with us.
We greatly appreciate your feedback and welcome you to share your request on our community support board. We would love to hear your feedback on how we might improve this experience for you, and kindly ask for your feedback to be directed to our Ring Community page on Ring.com (http://ring.com/): https://community.ring.com/.
Thank you, Jamila, with Ring
- Pros mentioned:Camera quality
Night vision is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day time quality is decent. Night time resolution is pathetic. There’s probably $40 cams that handle better night recording. Literally about as good as a 2 mp camera on a flip phone taken underground. Horrid. What good is a “security” camera that can’t handle night time recordings???! PS - running on insanely fast internet with google mesh network and using chime pro. I have zero issues with the many other tech connected at home. Not an amateur here whatsoever. And they want to milk you for another $30/yr for recordings even though I pay for their doorbell recordings. I assumed 2 cams would be covered. Nope. I’m going to Arlo which is free and far superior. Hey ring it’s 2018, this isn’t that tough.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Soti,
I am sorry to hear about this less than excellent Ring experience. You are absolutely right, your Ring device should continue functioning at its best both during the day and at night. With that being said, I would appreciate the chance to connect with you directly so that I can make this happen for you. I would like to investigate the health of your device so that I can work to provide you with the best possible resolution. Would you email me at Kaitlyn.rosenthal@ring.com?
I would like to get to work on improving your Ring experience today.
Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
- Pros mentioned:Camera quality
Like the ring cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the ring cam so far works well when I need it.
I would recommend this to a friend good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cam is a good deterrent to those people that are lurking around other people houses. I put it in my apartment building hallway and i guarantee that every person that looks like they should not be in our hallway covers their face when they see it. but they do not see the other doorbell cam. suckas.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera, love the live view feature. Easy setup
I would recommend this to a friend kwhite01
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cam light only come on when a person is detected not animals. Well, I need the light on when animals are triggering the motion sensors My neighbors dogs is trashing my yard need proof
No, I would not recommend this to a friendnot happy with ring customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First camera went bad. It would not stay connected to wifi at night. It would connect during the day but not at night. I spent entirely to much time and to many phone calls to ring support before they decided the camera was bad and sent a replacement. The replacement had been up now for about a week worth no issues. I would have given more stars but due to the number of phone calls and the amount of time that I had to spend with customer service to get the issue resolved I feel they could have done a better job resolving my problem sooner. On the other hand my friend had the exact opposite experience with them. I guess their customer service is a crap shoot. If eufy made a camera with a spot light as good as the ring camera I would recommend it two to one.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Buddy,
Thank you for sharing your experience with us. Ring takes pride in the support that is provided to its customers. We do understand that you have received a less than stellar experience. Please know that we are here to gather your feedback and ensure that we can turn your experience around.
After reading your review, it seems that your Ring Spotlight Camera is having trouble staying connected to your home wifi. When this occurs, we recommend rebooting your wifi modem and router. Since your router and modem are usually the hardest-working devices in your house, for optimal performance, you should reboot them about once a month. To reboot routers or modems, follow the instructions below:
Unplug your router or modem from its power supply (don’t just turn it off).
If your router and modem are separate, unplug both of them.
Wait at least 30 seconds, then plug them back in.
Wait for your internet to be restored.
Here is a helpful article which walks you through additional steps to take if the issue still persists for you after your modem/router reboot: https://support.ring.com/hc/en-us/articles/217240386-In-app-Setup-Failing-Repeatedly.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila with Ring.
Pretty Good System
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked well for 8 months, but now one of the motion sensors keeps going off without objects being in sight. Other dislikes are the subscription plan pricing in the age of HomeKit secure video. Otherwise an effective product.
I would recommend this to a friendGreat quality cameras
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are wonderful bought the extra batteries to go in them and the solar panels to help keep them charged last over a month without solar will be interesting to see how long now that i have solar on them as well
I would recommend this to a friend