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Customer Ratings & Reviews

Model:
8X81X7-WEN0
SKU:
5973305
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Customer reviews

Rating 4.5 out of 5 stars with 7392 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,392 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good product bad battery life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, but terrible battery life. I can’t recommend this product without the solar charger for outdoor use as you have to charge the battery every couple of weeks.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Tom75002,

      Our top priority at Ring is to ensure that our customers have the best possible experience with our products and services. We truly value your feedback, because it helps us improve not only the product from a consumer standpoint but also our standards of service.

      The more events captured by your Ring Spotlight Cam Battery, the more your battery is used to power the live HD Video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner. In addition, the battery is also drained each time you use the Live View to look or speak through your camera. To prevent excessive activity, you can adjust your motion settings to a lower sensitivity, disable certain zones, adjust the motion frequency to best fit your needs, or adjust the direction of your Ring device.

      Please reach out to us directly via our community forum at https://community.ring.com, so we can find a solution to best resolve this and ensure the Spotlight Cam is functioning as it was intended. We look forward to hearing from you soon.

      All the best,
      Antonio from Ring Ring

  • Rated 3 out of 5 stars

    Bad Customer Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our Ring Doorbell and cameras installed. This product is really good. But the doorbell doesn’t ring inside the house. It only gives us notification on our phones. We contacted the person that installed it ( i think from Geek ) and we were told that they will fix it. The person set up a date for him to come back. He was a no call no show. We texted him and he never replied back. We contacted the rep from Best Buy and we have been texting back and forth and it’s been over a mth now and our doorbell has not been fixed. Very frustrating after paying a lot of money this is the kind of service we got.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello FrustratedwithBestBuy,
      Thank you for taking the time to share your Best Buy experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring device right away! Rest assured we hear you and are here to offer you some help.
      In this particular case, it may be best for you reach out to Best Buy’s customer service team and see what solutions they have for you: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you a resolution to the concern you’ve expressed.
      Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information or assistance is needed regarding your Ring device.
      Thank you, Jamila with Ring Ring

  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. The viewing area is quality and expansive, however it is limited in its flexibility to adjust its alert/notification zone compared to the Ring doorbell (the area in which something/someone triggers the notification).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spot light camera is wonderful. I’ve purchased 10 between 3 properties and they always work and look great. Even if you have a weak internet signal it learns the distance from the router and boosts its signal. Truly great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition to our home.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, we can see our whole neighborhood by moving my fingers around on the screen. The screen fills the whole phone area. We charged the camera, then the solar power unit took over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and in sync with my other Ring alerts. Remember to charge up the battery overnight, which I would have done had I read the directions. I will buy more for other areas of the property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives mom peace of mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my mom for added security and mounted in her carport. Now she can view her carport, driveway and the that side of the house. It gives her peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as expected. The battery lasts approximately 2 weeks on a charge. This can be improved by using the solar battery charger for this camera that will eliminate the need for battery charging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall camera is good. The live feed doesn’t always work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras! The gentleman that installed them was prompt, polite, professional, knowledgeable, and quick. He explained everything easily and I can reach the camera batteries to charge them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation couldn't be easier, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but unless you're going to buy a separate solar power adapter, you need to manage batteries. The batteries do last quite a long time (after install I didn't have to touch it for a couple weeks running on a single battery. It supports two.) Checking the battery level is quick and easy (one tap from the viewing the image), and if you have a 3rd battery you can do a hot-swap with one if its dead. Big minus though -- I'm hearing Ring has contracted with hundreds of government agencies, which means technically there are thousands of people who *could* watch your videos without your knowledge. You can decide if that's a problem for you, as there are other camera systems that don't do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile your on camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after a car break in and this product has come in clutch since. Battery life is great only wish the associate would have told me it has an option for a second battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, bought 2 a few years ago with the solar panels, and still running without a problem. Just bought two more, well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would see all the things that are going on in my neighborhood like I see it now people out walking all hours of the night and mostly the speeders that I see go past my house Wow this has been a very good change for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, thank you BestBuy team Is it beneficial to place a 2nd battery inside the spotlight so that the solar can charge twice as much ... or was that just a waste to add a 2nd battery?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring spotlight camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I have other Ring cameras and they all work great. I recommend to anyone looking into security cameras. The monthly/yearly monitoring fee is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as described, seems a bit sensitive is extreme cold weather as the Camera light would go on without a real motion sensing..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so excited about this purchase! The only thing I do not like about this is the batteries. They do not last long at all, we should have paid more for the pro one that hard wires in. Otherwise, it works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the Ring camera but didn't want to pay the the price especially when there are so many options. But the Ring cameras are worth it. The wireless features, the lights and ability to talk to the people through camera are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to keep an eye on my dogs in the backyard. If you have an echo dot and enable Ring, Alexa can set the live footage on your tv it’s perfect when you’re busy in the kitchen but want to keep tabs on what your kiddos are up to.

    I would recommend this to a friend