Customer Ratings & Reviews
- Model:
- 8X81X7-WEN0
- SKU:
- 5973305
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
Super Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I have several ring products and they keep improving. The App is comprehensive to capture all products. I would recommend getting extra batteries and populate both
I would recommend this to a friendBrings attention to your Property in Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After placing these units, I have determined this is one of the best items I could have purchased to keep theft away from my residence. Clearly the best money can buy for added protection when you need it the most.
I would recommend this to a friendWould have been great but has limitations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were really excited to get these spotlights installed but they didn’t work. Ring doesn’t work if you have a password that includes a symbol, so we would have had to change our passwords for everything else in the house in order to install these spotlights, which would have been very difficult. Instead, we returned them and have ordered another system. The installer worked a long time trying to get them to work and called for support but no go.
I would recommend this to a friendBrand response from Ring
Posted .Hi jAGG. This isn't the Ring experience that we would want you to have. Sometimes, no alphanumeric passwords can be problematic for the setup process. If you router allows, you can create a separate network for specific for your Ring devices. This has been a great workaround for some. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring.
Ring Camera security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to enhance my security and complement my Ring doorbell Both cameras were positioned and connected to my network easily. I had the cameras working on my app in minutes!
I would recommend this to a friendHigh Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 month in and works great! If the mounting location is tough to get to maybe pick up a spare battery. Also if you have a fire stick look into how easy it is to pull up on your TV! This is an amazing feature.
I would recommend this to a friendGreat ring camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the security camera I needed. Not quite as easy to set up as I hoped it would be, but it’s been flawless since I got it up and running. Great new settings for detecting people too.
I would recommend this to a friend- Pros mentioned:Ease of use
For wireless battery cams - there are better ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this, the Blink cams, and Eufy. Ring had some of the worst response times and at least 4/10 times wouldn't even show a live feed. I also have the ring security system and thought it would be a fully integrated experience. That was really not the case. Blink was far more responsive and was very easy to use. The best though has been the Eufy cameras. Responsive and great resolution. I ended up keeping the blink and the Eufy cams as I actually could end up using them for different uses.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Ring Spotlight Cam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came as 2 in a pack. One stopped working after only a year and the other one works fairly well. Initially the Ring system was great. Just didn’t last long.
No, I would not recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for a client after I sold his senior mother a home so he can help keep an eye on things. Also have one at my vacation rental and my personal residence.
I would recommend this to a friendGreat camera for backyard dog watching
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera security light is excellent for watching my backyard for intruders and watching what my dogs do during the day and night. Monitor makes me aware of coming and going into house
I would recommend this to a friend- Cons mentioned:Battery life
Not all that I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras seem to be a great way to add security in an instant to your home. However there are some flaws as your WiFi connectivity could be an issue and also the fact that the batteries do not last very long at all. Been on the phone with ring several times and they are very helpful but charging batteries every two weeks is not realistic. Not pleased with that aspect.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MenifeeB,
I am sorry to hear about your less than excellent Ring experience. While I do see that you are already in contact with our Customer Support team, I would appreciate the chance to connect with you directly so that I can personally assess the connectivity and battery life issues that you are encountering and from there provide you with the best possible resolution. Would you kindly email me at Kaitlyn.rosenthal@ring.com?
I would appreciate the chance to improve your Ring experience.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Ring - Spotlight Cam Wire-Free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this almost a month ago, I am happy with my Ring I wish it could go out a little further and maybe it can I just have to read it a little more, overall yes I'm happy with my Ring.
I would recommend this to a friend- Cons mentioned:Battery life
Review of Ring security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera quit working 5 days after it was installed. Awaiting a new camera to come in and be installed. I like the concept, but haven’t had the opportunity to enjoy all that it could offer. The battery that came with the camera was only at 26% charge so buy an additional battery so you are able to put in a fully charged battery while awaiting the other battery to charge. Agent said it’s because the cameras and battery sit in the warehouse so long they lose their charge.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Jenny,
Thank you for taking a moment to leave your review on the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
More than just a security guard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I experience a house fire this past December. This Ring was installed in my garage. The recording was a priceless in seeing the activity and smoke inside the garage. I’m a forever fan of Ring!
I would recommend this to a friendSimple set up and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Ring product and they are consistently easy to work with and reliable. Ring customer support, if you have any questions, is really good, and proactive to make sure you are in good shape.
I would recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Worked as expected. Battery life varies, based on the amount of motion is activated. Usually works for about Three months before recharging.
I would recommend this to a friendA must have today
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a must have today. I have 3 of these around my house and use, access & reference them literally every day. Once you get one, you'll wonder how you ever got by without one!
I would recommend this to a friendGreat camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was easy and set up was very easy as well. Love that it have a great wife camera view and you get notifications any time someone is in camera view. Well worth having!!
I would recommend this to a friendI love Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I this is my 2nd Ring product. I work full-time n my 97 yr old mother will be at home for an hr by herself after the sitter leave until I get home.
I would recommend this to a friend- Pros mentioned:Ease of use
Inconsistent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent with motion detection. Easy to use and set up. Customer service is great but not gait when the product doesn't always work. Get blink instead
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Personaltrainer7729,
Thank you for taking a moment to leave your review of the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
Based on your review, it seems that you are having trouble with your Ring Spotlight Camera picking up the correct motion. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring