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Customer Ratings & Reviews

Model:
8X81X7-WEN0
SKU:
5973305
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Customer reviews

Rating 4.5 out of 5 stars with 7393 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 7,393 reviews
  • Rated 4 out of 5 stars

    all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the old stickup cam and now that I have this I see things much better. the view is a lot clearer and I like the removeable battery system and easy charging better than my old stickup cam,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and I like how the view is from it. I don’t like the battery it only last for a few days and I think that’s really sucks.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Thebatmister,

      Thank you for taking a moment to leave your review on the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Jamila with Ring Ring

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Could use another battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great butter you need two batteries unless you like changing them once a week. Maybe the wired connection is better

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Okay,

      Thank you for leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.

      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Camera battery and motion concern.

      Thank you, Jamila with Ring. Ring

  • Rated 5 out of 5 stars

    Buy two save money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several now. Easy on battery power. Instant upload to reasonably priced cloud, when the night light comes on the picture is yours crooks cannot retrieve on home device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if they had a built-in solar panel immediately on top but I like the size and the batteries last longer than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional looking and easy to install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and very easy to install. It's a nice thing to have to help deter unwanted foot traffic from your property.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring makes really good products BUT the app is not smart and does not utilize AI

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries last a good long time. I surprised how long they last. It can hold two and I bought another battery set to change out and charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage in addition to the Ring door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has good coverage and the light feature is a great deturant. I only wish you could set the zone distance through the view like the door bell and set them separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a home starter kit for your outside camera don’t second guess it start here. Really good quality easy to set up and the battery isn’t an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOGESH SHAH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT FUNCTIONS VERY WELL.IT HAS VERY GOOD VIEW AND RESPONDING VERY WELL AND IT'S SENSITIVE AS WELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera the only bad thing is it change color since I have it outside. Now the sides instead of being silver they look like a gold color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 2 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality and perfect lighting. Easy to install

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Excellent,

      Thank you for leaving a review. We love reading how your Ring Spotlight Camera has added an extra layer of security in your home and how it is working as intended. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.

      We would love to hear more about your experience with Ring. We invite you to share your experience with other Ring users, like yourself, on our Ring Community page: https://community.ring.com/.

      Thank you, Jamila, with Ring. Ring

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added two more cameras and batteries to what I already have from BestBuy, because I have been very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensitive...in a good way!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up all movement out front, have to adjust so it doesn't go off with every car that goes by, but sometimes it still does if they're super fast lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for home security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if your looking for home security. Has a wide view. Can set off a siren and talk through them. Turn lights on or off and you get alerts right to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security for your Home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera and spotlight work great with my Ring Pro Doorbell. More security and the app with (2) cameras is easy to use. Dual battery capabilities is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring Spotlight Cam Battery - Video Door Bell 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I see a TON of negative reviews about the Ring products. I felt compelled to post a POSITIVE review based on my own experience. I own a Spotlight Cam Battery w/solar panel and (2) batteries and I also have a video Doorbell 2. I absolutely LOVE both these products. Are they perfect? No, not in any way. Are they worth the cost, ABSOLUTELY 100% every day of the week! Most of the problems I see and hear about are setup related issues. The products work well in my opinion. Some of these things I see are basic, like charging the battery fully before first use. Motion Issues: If you have this pointing at a tree, the motion sensors might go nuts on a windy day. (As an example) Just FYI, you are not going to get a motion sensing device that can tell the difference from a dog to a person for $200. Just sayin’. This is not the cure for cancer here; this is a $200 wireless security camera. Try to mount the Camera in a place where it points towards the house maybe? Case by case situation. Consider turning down the sensitivity and distance to get the results you seek. It may take a bit to dial this in and remember to work slowly. When you change the alerts from “Frequent” to “Standard” give the CAM a few moments to download the new policy from the cloud and reset. The walk in front and test it. Wireless Issues: I have to address the myriad of wireless and Wi-Fi issues I read about. As a Network/Electrical Engineer for over 20 years I almost never see a home with what I call “Good Wi-Fi”. :-) An Access point can only service a small area (with 2.4GHz) and only so many connections and only so much bandwidth. I am so tired of everyone thinking 2.4 Wi-Fi stuff just works well. Maybe, if you’re lucky. But uploading 1080 streams of video is no small feat WIRELESS Networking wise. If you are having issues with 2.4 wireless have you downloaded SSIDER and looked at what channels your neighbors are on? Probably not, and most devices default to Ch. 1 or 11, leaving the middle of the band for guys like me who know what to look for. Move your crummy cable modem device to channel 5 or 6 and watch what happens, literally. Also consider using a wireless survey tool to move around and confirm good signal in the area you propose to mount the camera. People have to realize that many run video wires for a reason. Moving this high resolution video around wirelessly is amazing we can even do it. My system works very well due to the (3) wireless access points my Wi-Fi system uses. If you are serious about wireless and security get a Ruckus, AeroHive, or WatchGuard type system (Like I have) and your results will vastly improve I assure you. Video Quality Issues: The video quality of my 2 ring devices is nothing short of outstanding for the money. The night vision is good and if you give it good lighting, the video at night is excellent as well. I do not understand the many issue with video quality except to say that may actually be a wi-fi issue. If you see an ATM video with a perfectly clear face of the robber that was NOT by accident. Some tech spent time making sure the lighting and camera positioning was just right. This is no different. In closing I think Ring gets “Beat Up” unfairly in many cases with these reviews, and I hope this post helps someone decide to purchase a Ring product. I have had nothing but positive support experience when I had a question or needed to add my 2nd camera to the cloud. All calls to ring have been answered by a human and they are helpful and sincerely care about the customer in my opinion. The company, it's culture, and story are nothing short of awesome if you ask me. Don;t forget the fact the product is always under warranty as long as you pay for the cloud. I believe that ever covers theft, if someone steals your video doorbell. That is awesome coverage, what more can you want? Ring products are AWESOME and work very well for the intended purpose. I think the video doorbell 2 is the best electronics product I have seen in years! My 2 cents - no refunds! -Tom

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Wireless Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I’m a previous Ring purchaser I was disappointed with the short battery life if the wireless product.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Student,
      Thank you for leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.
      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.
      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Camera battery and motion concern. 
      Thank you, Jamila, with Ring. Ring

  • Rated 4 out of 5 stars

    Good camera wish it worked better in the dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Camera - wish it had better vision in the dark, but has good wifi range. Ring is good, but in my opinion slightly overpriced for what it does. You do get a quality product out of it though.

    I would recommend this to a friend