Customer Ratings & Reviews

It works great butter you need two batteries unless you like changing them once a week. Maybe the wired connection is better

These cameras are awesome I have them all around the house they help me stay alert on all activity around my home.

Works like a charm and gives us peace of mind knowing we are able no matter where we are to watch what happens at home.

It would be nice if they had a built-in solar panel immediately on top but I like the size and the batteries last longer than I anticipated.

These are great if your looking for home security. Has a wide view. Can set off a siren and talk through them. Turn lights on or off and you get alerts right to your phone.

So I see a TON of negative reviews about the Ring products. I felt compelled to post a POSITIVE review based on my own experience. I own a Spotlight Cam Battery w/solar panel and (2) batteries and I also have a video Doorbell 2. I absolutely LOVE both these products. Are they perfect? No, not in any way. Are they worth the cost, ABSOLUTELY 100% every day of the week! Most of the problems I see and hear about are setup related issues. The products work well in my opinion. Some of these things I see are basic, like charging the battery fully before first use. Motion Issues: If you have this pointing at a tree, the motion sensors might go nuts on a windy day. (As an example) Just FYI, you are not going to get a motion sensing device that can tell the difference from a dog to a person for $200. Just sayin’. This is not the cure for cancer here; this is a $200 wireless security camera. Try to mount the Camera in a place where it points towards the house maybe? Case by case situation. Consider turning down the sensitivity and distance to get the results you seek. It may take a bit to dial this in and remember to work slowly. When you change the alerts from “Frequent” to “Standard” give the CAM a few moments to download the new policy from the cloud and reset. The walk in front and test it. Wireless Issues: I have to address the myriad of wireless and Wi-Fi issues I read about. As a Network/Electrical Engineer for over 20 years I almost never see a home with what I call “Good Wi-Fi”. :-) An Access point can only service a small area (with 2.4GHz) and only so many connections and only so much bandwidth. I am so tired of everyone thinking 2.4 Wi-Fi stuff just works well. Maybe, if you’re lucky. But uploading 1080 streams of video is no small feat WIRELESS Networking wise. If you are having issues with 2.4 wireless have you downloaded SSIDER and looked at what channels your neighbors are on? Probably not, and most devices default to Ch. 1 or 11, leaving the middle of the band for guys like me who know what to look for. Move your crummy cable modem device to channel 5 or 6 and watch what happens, literally. Also consider using a wireless survey tool to move around and confirm good signal in the area you propose to mount the camera. People have to realize that many run video wires for a reason. Moving this high resolution video around wirelessly is amazing we can even do it. My system works very well due to the (3) wireless access points my Wi-Fi system uses. If you are serious about wireless and security get a Ruckus, AeroHive, or WatchGuard type system (Like I have) and your results will vastly improve I assure you. Video Quality Issues: The video quality of my 2 ring devices is nothing short of outstanding for the money. The night vision is good and if you give it good lighting, the video at night is excellent as well. I do not understand the many issue with video quality except to say that may actually be a wi-fi issue. If you see an ATM video with a perfectly clear face of the robber that was NOT by accident. Some tech spent time making sure the lighting and camera positioning was just right. This is no different. In closing I think Ring gets “Beat Up” unfairly in many cases with these reviews, and I hope this post helps someone decide to purchase a Ring product. I have had nothing but positive support experience when I had a question or needed to add my 2nd camera to the cloud. All calls to ring have been answered by a human and they are helpful and sincerely care about the customer in my opinion. The company, it's culture, and story are nothing short of awesome if you ask me. Don;t forget the fact the product is always under warranty as long as you pay for the cloud. I believe that ever covers theft, if someone steals your video doorbell. That is awesome coverage, what more can you want? Ring products are AWESOME and work very well for the intended purpose. I think the video doorbell 2 is the best electronics product I have seen in years! My 2 cents - no refunds! -Tom

Batteries last a good long time. I surprised how long they last. It can hold two and I bought another battery set to change out and charge.

This camera and spotlight work great with my Ring Pro Doorbell. More security and the app with (2) cameras is easy to use. Dual battery capabilities is a great feature.

Camera is a lil delayed and not a good lighting but overall its good picture.

Good Camera - wish it had better vision in the dark, but has good wifi range. Ring is good, but in my opinion slightly overpriced for what it does. You do get a quality product out of it though.

Picks up all movement out front, have to adjust so it doesn't go off with every car that goes by, but sometimes it still does if they're super fast lol

Good camera the only bad thing is it change color since I have it outside. Now the sides instead of being silver they look like a gold color.

We are loving the cameras. We like how you can set the lights to come on when its dark and there is motion.

Works just as needed. Very responsive and the light projects a good distance. Siren is loud and effective.

Nice camera and very easy to install. It's a nice thing to have to help deter unwanted foot traffic from your property.

Excellent camera quality and perfect lighting. Easy to install

I added two more cameras and batteries to what I already have from BestBuy, because I have been very pleased with them.

Though I’m a previous Ring purchaser I was disappointed with the short battery life if the wireless product.

Great camera and works when I need it to. I loved it so much that I bought another one for my house. Battery life is better than I thought it would be.

Works whenever. Battery life is bad. Was changing the battery every week. Quality of video was not as good as the doorbell.