Customer Ratings & Reviews
- Model:
- 8X81X7-WEN0
- SKU:
- 5973305
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
No good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent 4hrs trying to figure out with 2 diff routers always get black screen 8 out of 10 try no joke. This is a waste of time and money. Will return
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Roger,
I am sorry to hear about this poor Ring experience. I would, however, greatly appreciate the opportunity to connect with you directly so that I can provide you with some additional assistance to help improve your Ring experience.
Would you please email me at Kaitlyn.rosenthal@ring.com?
I would appreciate your time.
Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Backside camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a ring doorbell so I figured I’d get an exterior camera for my back porch. Works great and does everything I need it to do
I would recommend this to a friendGreat set of cameras!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy to install, and set up. Gave us the piece of mind we were wanting. Would definitely recommend this product.
I would recommend this to a friendvery clear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my husband for fathers day and he loved it. He loves how it connects with the Alexa .
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for backyard. Works well. Love the light. Would recommend. Works well with doorbell
No, I would not recommend this to a friendSecurity Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with this camera that we purchased a second camera.
I would recommend this to a friendCamerA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with all ring around our house and keeps us safe
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved. I can see everything around my house. I recommend. Great price also.
I would recommend this to a friendGreat Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera!! works as described...Easier to add a solar panel so the battery doesn't need to be changed.
I would recommend this to a friend- Pros mentioned:Camera quality
Headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good. Had to reset a number of times.
I would recommend this to a friendBrand response from Ring
Posted .Hello ChrisW,
We are thankful for your feedback regarding your experience with the Ring Spotlight Camera. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your devices working as intended, as it offers a level of security in your home.
After reading your review, it seems that your Ring Spotlight Camera is having trouble staying connected to your home wifi. When this occurs, we recommend rebooting your wifi modem and router. Since your router and modem are usually the hardest-working devices in your house, for optimal performance, you should reboot them about once a month. To reboot routers or modems, follow the instructions below:
Unplug your router or modem from its power supply (don’t just turn it off).
If your router and modem are separate, unplug both of them.
Wait at least 30 seconds, then plug them back in.
Wait for your internet to be restored.
Here is a helpful article which walks you through additional steps to take if the issue still persists for you after your modem/router reboot: https://support.ring.com/hc/en-us/articles/217240386-In-app-Setup-Failing-Repeatedly.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila with Ring.
Home Safety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring Spotlight cam exceeds my expectations. This product assures me of my home safety.
I would recommend this to a friendRing Spotlight camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money.and the feeling of security. The support is there
I would recommend this to a friendGreat quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera but can't figure out how to keep spot light on longer
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item well worth it works great . Ring is the best
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this product the staff at bestbuy along with the ring associate were so helpful I'm very happy
I would recommend this to a friendLove this camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring products and the light that this camera omits is perfect for my driveway.
I would recommend this to a friendGreat Camera for Home Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this wonderful camera it was worth every penny its very reliable when it comes to Home Security
I would recommend this to a friendworks great with the amazon ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to go over my garage and extend the view of my front yard (that I already got from my ring). works great!
I would recommend this to a friendRing stick up camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from ring with the added light and speaker setup.
I would recommend this to a friendGreat outdoor camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oudoor camera to view my enitre backyard. Make sure you also purchase a wifi extender for a better connection.
I would recommend this to a friend