Customer Ratings & Reviews
- Model:
- 8X81X7-WEN0
- SKU:
- 5973305
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Good Camera Below Average Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a Ring Pro Doorbell and bought this Spotlight Cam Wire-free. My doorbell has the problem that my voice comes through clearly to the guest outside, but when they talk, their voice echoes back to them through the device. The exact same thing is happening with the Spotlight Cam. I can talk to the guest but their voice echoes back to them through the device. This is very annoying to guests and makes both devices somewhat useless for communicating with someone at my door or in my driveway. I spent over 16 hours troubleshooting this problem with Ring after I bought my new Samsung Galaxy S10 phone. After weeks of not being able to resolve the problem they sent me an email saying this is very important to them and they will be addressing this. So far, a few months later, no luck. I still have the guest hearing their own voice echoing back. So I just use both devices to record video and listen to visitors talking, I just don't bother trying to talk to a guest so they don't have to hear their own voice echoing back out of either device. It's not like they show on TV. I guess I could tell a bad guy I see them, but if I want to talk to a guest or a delivery person, it's really awkward. I'd still recommend both devices for the very good video quality, but if you have an S10 just be prepared.
I would recommend this to a friend Nice little security camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in house waiting for solar panel to install unit on side of house
I would recommend this to a friend- Pros mentioned:Ease of use, Installation
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! Easy to use and install! I would fully recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these cameras for a few weeks now and they work great. Easy to install and overall set up was smooth.
I would recommend this to a friend - Cons mentioned:Battery life
AMAZING Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING Camera! Works perfect and has held up. We use it in our kennel outside and has withstood weather, dirt, dust and much more. Works grat with the solar panel and strongly recommend it, otherwise the battery life is horrible. But I never have to worry about charging the battery with the solar panel, and its not expensive
I would recommend this to a friend - Pros mentioned:Camera quality
Great camara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and light. I like it. The light is very bright and the camera is very clear.
I would recommend this to a friend - Pros mentioned:Installation
Technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ser up is easy, but the changes you need to fit you needs are very complicated
I would recommend this to a friendBrand response from Ring
Posted .Hello Savy
Thank you for sharing your feedback. We have this Help Center page with a visual guide to the Ring app to help our new users navigate their settings. https://support.ring.com/hc/en-us/articles/115005250626-Visual-Guide-to-the-Ring-App.
Best wishes
Ivan from Ring
- Pros mentioned:Camera quality, Ease of use
Awesome Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the camera is great. Easy to install and to set up in the app.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Battery life
Short term usage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera stopped working after 2 years with no changes to switching the battery or location. Battery life dwindled fast and having more than one battery in place at a time seemed to drain them faster. Easy instillation and set-up. With a name like Ring I expected the product to last a lot longer.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello AML90,
Thank you for taking a moment to leave your review on the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring
- Pros mentioned:Camera quality, Motion detection
Great camera for some one new to surveillance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. Works like I wanted it to. Picks up all things that move close to my door. Good purchase.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Ring spotlight camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very clear view easy installation i would recommend this item
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
Pairs nicely with my Ring doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, clear picture, easy to adjust zones, easy to "snooze" notifications when working in the zone.
I would recommend this to a friend - Pros mentioned:Installation, Security
Ring Cameras
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This have been a life saver. Easy to install peace of mind with extra security. Worth the price.
I would recommend this to a friend Great Cameras
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. I have these all over the house and they are great.
I would recommend this to a friend- Cons mentioned:Battery life
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works well and provides enough light when motion is detected to provide good night video. I also discovered an unexpected benefit - when we let our dog out, we can activate a live view and call her to come in - works better than standing there with the door open. I only wish there were a way to totally turn the camera off when not needed to save battery life - especially when I am working in the yard or going in and out while cooking out on the deck.
I would recommend this to a friend - Cons mentioned:Battery life
Cam’s
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera won’t hold the WiFi and the batteries die in the cold temperature.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello JaneK
Thank you for sharing your concern. We understand how important it is for your Ring device to work correctly; for that reason, we do have different Help Center articles with steps to try to fix different types of issues. If your Camera is falling offline, you want to make sure it has good signal strength. https://bit.ly/3MtmQgF. You can also reboot your router to see if it helps. If those steps do not help, try the troubleshooting steps mentioned in this Help Center article: bit.ly/3OnuvQ5. As for how temperatures affect your Ring device, visit this Help Center article: bit.ly/44DUSHb.
Best wishes
Ivan from Ring
- Pros mentioned:Camera quality, Motion detection
Great camera. Very clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Easy to install and has a clear picture. Motion detection light works great too
I would recommend this to a friend - Pros mentioned:Installation
Super perceptive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it .. it’s bright and holds 2 batteries for long use and It’s real easy to install .. one thing is that it’s a little tricky to dial in when comes to setting the area it views for alerts .. it can be to touchy and alert you when things show up close to the zones you set up for viewing .. but otherwise pretty excellent!! Works well with other cameras as well linking action from one side of the house to another .. 2 thumbs up!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent cameras and easy to install and little slow sending me notification. overall is a good product.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Ring Spotlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wide angle lens. Good quality. Easy to use app.
I would recommend this to a friend