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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7393 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Spotlight Cam Wire-free 2-Pack. Many also appreciate the motion detection, night vision, and spotlight features. However, some customers express concerns regarding battery life and the product's cost. A few users also mention connectivity issues and short recording times as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,393 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect flood camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I pick ring over any other systems . Easy to install and use. Great price on services and this camera inter grated with flood is perfect to protect your home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying a security camera. It’s a really nice unit and super easy to set up! I live in an apartment and it works perfectly for what I need it for. Overall it’s a great camera!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i first bought the door bell but when i saw how easy it was to use i want more and this camera still didn't need 110 volts it's even better! it works on solar. would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Almost as good as floodlight

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. LED lights a very bright for such a small device. Great when connected with other ring cameras and security system

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to secure our church property. We have one on every outside wall and it’s absolutely amazing quality! No longer am scared of the homeless. I know where they are 24/7!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Jean

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a ring Camera for my backyard was the greatest thing I could have ever purchased can see all movements in my backyard, light comes on with the slightest movement

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Delay in notificatons, poor two way voice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works pretty well with the exception of the notifications. We can seen delays from a few seconds to up to a half an hour when someone comes to our door. Picture quality is great, voice quality when talking to the people at the door not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to install, and work great. I wish the lights were a bit brighter but for working off a battery and not being hard wired I'd be hard pressed to expect more.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera for an entry level security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend get a solar panel. The units I have that are battery operated need to be charged frequently. With the solar panels, I have been able to monitor the camera for long periods and not need to worry about charging the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great All Around Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera and the Ring software keeps getting better. It does take a while to access the motion videos when notified and takes about 7-10 seconds to go live when attempting to communicate with the person via the microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile your on camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring spotlight camera is great great wide view and simple to install I was worried that the light wouldn’t be as bright for the dogs when they go outside at night but boy was I wrong purchase for yourself and see

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for intended purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture even at night. I had trouble figuring out how to prevent the motion detector light from coming on every time we walked into a room but realized it was in the Motion Settings. Simply turning Lights off in the app did not work.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Feeling safe !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product that offers home security. The Best Buy installers did an amazing job and explained everything to me. I took out the service contract and it made installation simple at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and daughter-in-law because they do not like answering the door without knowing who is on the other side. We helped them set it up, very simple setup and user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative if you have no power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several other ring cameras and are very pleased with them. I got this one as it could be placed where I don’t have power to plug one in. I put it in my dog’s kennel to see how it would work. IT DOES NOT ALLOW YOU TO CHOOSE YOUR MOTION AREA. I knew this when I got it. On the other cameras you can choose the alert zones by selecting areas on the screen. This unit only has preset distance and area ranges. It also is slower to load and the picture does not appear to be as clear as the wired units. It farther from the router than any other camera. I purchase the second battery so I didn’t have to charge them as often. It was in a location without sun. I don’t use the light function much but it has lasted about a month on one battery. It does get a few trips during the day and we drop in about every other day to live watch the dog. I would go wired if you have the option.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Great video quality when it records.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are finicky. They record when they feel like it. It will catch a cat walking by but won’t record the person walking up the driveway. The video quality is very good when it does record. Love that I can save the videos and send if needed. The “alarm” feature is not loud at all. The light is very bright and works great. If you need real security cameras I suggest going a different route. I o my got these to use at a home I was building. Since they are wireless they fit my needs at the time.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Cillawilla,

      Thank you for sharing your experience with the Ring Spotlight Cam Wire-free. Motion detection is a great feature for your home security, so I understand how vital this is to your peace of mind. I would like to help ensure your camera is capturing accurate motions, and you are getting the most out of your Ring security.

      One item we may want to consider is the physical mounting location of your Ring device. A common instance with this scenario is that the Ring Camera may be mounted too high, or too low to accurately detect motion events. The Spotlight Cam detects motion with Passive Infrared heat detection, so it's important to ensure your camera is mounted at the proper height to take advantage of the device's motion detection capabilities. Find out more about proper mounting height from this helpful article found in the Help Center at Ring.com: https://support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery

      Your experience with Ring has a large impact on the future of our company, and we take your feedback seriously. I would like to invite you to speak with one of our specialized agents to ensure these concerns are addressed with you directly, and to help find a solution that works best for you: https://support.ring.com/hc/en-us/articles/213608406-Contact-Us

      Thank you,
      Caitlin with Ring Ring

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera worked for 3 weeks fine then all of sudden lost wifi and have been able to reset. Followed all instructions may try to take back and get new one. first time I have had this hapen out of 5 camera's.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera just wish the battery lasted longer. They are designed to add a backup battery. They should just design them with a larger battery since they know it will drain in a week. Inspite of that, the Ring products are great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love these!!!!!!!!!!! The battery life kind of is horrible, but I don’t mind charging the battery. Buy a back up battery!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great camera, charge doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras and the ring app are very amazing. The product itself is great. However the battery lasts about a week to a week and a half and then you have to get the ladder out, remove the battery and charge it for several hours. You can buy the solar panel for like $70-80 or another battery for $40 ish but after already paying so much for just these two camera, it’s a little disappointing that I have to charge so frequently or just spend more money. Also you can’t view any motion after the first 30 day trial and then you have to buy a monthly plan to see the footage even. Also, was hoping to avoid monthly fees but no such luck. They are cheap ($5-10) a month but still just another monthly charge I don’t like.

    No, I would not recommend this to a friend
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