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Customer Ratings & Reviews

Model:
8SB1S7-BEN0
SKU:
5937004
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Customer reviews

Rating 4.5 out of 5 stars with 7393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,393 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and set up. The light is decently bright and the sensitivity of the motion sensor is good. The camera resolution isn’t too bad either. I can identify who it is that triggered the motion sensor at least.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with ring customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First camera went bad. It would not stay connected to wifi at night. It would connect during the day but not at night. I spent entirely to much time and to many phone calls to ring support before they decided the camera was bad and sent a replacement. The replacement had been up now for about a week worth no issues. I would have given more stars but due to the number of phone calls and the amount of time that I had to spend with customer service to get the issue resolved I feel they could have done a better job resolving my problem sooner. On the other hand my friend had the exact opposite experience with them. I guess their customer service is a crap shoot. If eufy made a camera with a spot light as good as the ring camera I would recommend it two to one.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Buddy,

      Thank you for sharing your experience with us. Ring takes pride in the support that is provided to its customers. We do understand that you have received a less than stellar experience. Please know that we are here to gather your feedback and ensure that we can turn your experience around.

      After reading your review, it seems that your Ring Spotlight Camera is having trouble staying connected to your home wifi. When this occurs, we recommend rebooting your wifi modem and router. Since your router and modem are usually the hardest-working devices in your house, for optimal performance, you should reboot them about once a month. To reboot routers or modems, follow the instructions below:

      Unplug your router or modem from its power supply (don’t just turn it off).

      If your router and modem are separate, unplug both of them.

      Wait at least 30 seconds, then plug them back in.

      Wait for your internet to be restored.

      Here is a helpful article which walks you through additional steps to take if the issue still persists for you after your modem/router reboot: https://support.ring.com/hc/en-us/articles/217240386-In-app-Setup-Failing-Repeatedly.

      Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.

      Thank you, Jamila with Ring. Ring

  • Rated 5 out of 5 stars

    Great Wireless Security Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless security camera. Works extremely well for my side door and driveway. It works exactly as described, and it is best if you purchase an extra battery. The two batteries provide at least 3-4 months of operation before requiring a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, love the live view feature. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cam is a good deterrent to those people that are lurking around other people houses. I put it in my apartment building hallway and i guarantee that every person that looks like they should not be in our hallway covers their face when they see it. but they do not see the other doorbell cam. suckas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two sets of two batteries and only have to change about once a month that way. This is because my neighborhood is very active and has constant traffic. I have zero complaints about this and honestly wish I would’ve bought the two pack!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great! Very impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. Was concerned about the battery power but so far the energy used has been minimal. Have not had a chance to hook up solar panels for it yet. May save the solar panel for another camera since we out this one accessible enough the swap batteries once every few weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clarity and the fact you can add a second battery. Added a solar charger to prevent having to climb to recharge the battery since it is not hard wired. I wish the light was brighter, hence the 4 stars. Overall I really like it and it was easy to add to my current Ring account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera and the security it brings, especially for confirming if services are being performed while I’m at work (lawn care, etc.) the Motion sensor is sensitive, if the wind blows the grill cover a little, it will set it off. I wish it had the same motion zone setting options as the doorbell, but it doesn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to supplement our existing hardwired security system as we don’t have any cameras which face our kids’ outdoor play area. We like that this security camera by Ring uses the same app interface as our Ring doorbell and didn’t require us to add a hardwired power source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids security cam.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids have a problem with people putting toilet paper , forks buried in the yard air let out of tires and filthy words painted on their cars put a ring camera with a solar charger for the battery on the house so they can record for the Sheriff department.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect Camera / below average operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera to replace my outdoor BlinkXT camera. Setup was very simple and the camera view is near perfect. The setting option of motion control is what makes this camera stand out as well as the Ring Neighborhood which is part of the app. After a few days of perfect operation I have noticed lag time when viewing the camera and choppy video when it detects and records motion. I have also had many wifi drops and have had to set the camera up 4 times so far. I feel if you had a Ring Chime Extender added with this camera it would work better, but I went ahead and purchased a Netgear Extender and finally got the camera connected again. I have other devices in the same area and have not had any drops or wifi distance issues so I don't know what the deal is with the Ring Camera. It has been a day and a half with the extender set up correctly and haven't had much of a problem yet and I will try to update later on how this is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not impressed, but it could just ours is defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not extremely impressed with it so far. Every morning the picture is blurry due to condensation. I don't know if it's a defect or not. It takes a few hours after the sun comes up to dry up and the picture is fine. We Don't have that problem with any of our other cameras.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Stopped working after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries right out of the box wouldn't charge fully. I decided to just use them half charged to get the camera's set up. They worked for a month and now the batteries won't charge past half way and one camera stopped working all together. Worst purchase ever!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little security cameras!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rings are awesome! I love ring able to track packages and food deliveries, wildlife, etc. I do wish they kicked on faster when capturing movement and captured even higher quality video but overall, these give me so much peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the use and the security reasons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring spotlight cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see most things in the viewing area. Unfortunately, when someone came into my yard and stole the recycle bin it missed that altogether. So, other than the occasional break it takes it works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have coverage in a couple of areas where it was not feasible to use a wired unit. This lithium battery powered pair did the trick. I'll have to climb a ladder every couple of months (or every four months if you use two packs), but it's easy to pull out from the mounted unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ring cameras and are subscribed to the yearly plan. If your wifi is good to go I would definitely recommend this product. It is much cheaper than all the other home security companies and does the same thing pretty much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was completely worth the money. Orginally I was hesitant because of the price, but the cameras come with an extra battery slot. So they last longer plus the lights give the camera such clarity at night.

    I would recommend this to a friend