Customer Ratings & Reviews
- Model:
- 8SB1S7-BEN0
- |
- SKU:
- 5937004
Customer reviews
Rating 4.5 out of 5 stars with 7393 reviews
(7,393 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
AWESOME CAMERAS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these motion control cameras. The clarity is awesome and is what it should be in 2019. No more trying to figure out who the dark out of focus figure in the picture is. Extremely bright and great that it comes with the extra battery slot for longer life.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect, simple security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to install and makes you feel a bit more secured having this at your home. Just wish it had an option to come with 2 batteries instead of the one when I bought it. Having 2 batteries in there makes this ring cam an even better resource.
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friendRated 5 out of 5 stars
Spotlight is a Very Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spotlight is a very good. We forgot to turn on our lights before we left our home. It was pitch black outside. We pulled up to the front of our home and the Spotlight came on and brighten up the front of our home. It was much safer.
I would recommend this to a friendRated 5 out of 5 stars
A good security camera for my home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Security Spot light camera is a good security camera but there is one problem, when you are reviewing the information on the recording, it Freezes up and the app stops working and the app closes. Why does it do that?
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Easy to set up and use but with some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Easy to set up and use but with some issues: 1) Battery life is short. Need to recharge after ~8 weeks. 2) Camera resolution is low at night. 3) You need to pay ($30/year/camera) to see your own video clips!
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Clear and Accurate Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear and accurate while recording. Motion sensor is on time. You can cotrol the light, siren and microphone. No wiring needed. Just buy an extra forong lasting. (u can use 1 or 2 battery) I will recommend!
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friendRated 5 out of 5 stars
Wireless Ring-Spotlight Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera! It's easy to link with other compatible devices and I can manage it through my smart phone. It was easy to install and I love that the battery is rechargeable. Overall, I'm a very happy customer!
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased our home recently and even though our neighborhood is quiet this just provides that extra peace of mind love it’s functionality, notifications and also how well it works with our echo 5 and the ring doorbell
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friendRated 4 out of 5 stars
Eye Spy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring system was able to connect to our internet system without any issues. The only thing that is lacking is the time it takes from the Ring notice of something that passed into the filed and being able to see i\t on the video is too long. should be quicker
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Gotcha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose black so there was no question if there was a camera there or not. I mounted one out the second-floor window to look at the back yard and it still has excellent video coverage.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - Black
I would recommend this to a friendRated 5 out of 5 stars
Extra coverage, extra peace of mind.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets after this purchase. Was going to buy just one but sprung for the pack. It has paid off with providing extra, needed coverage of my property that wouldn't captured with just one angle. Great value.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friendRated 5 out of 5 stars
Ring camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras, bought 2 a few years ago with the solar panels, and still running without a problem. Just bought two more, well worth the money.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - Black
I would recommend this to a friendRated 5 out of 5 stars
Gives mom peace of mind
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my mom for added security and mounted in her carport. Now she can view her carport, driveway and the that side of the house. It gives her peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as described, seems a bit sensitive is extreme cold weather as the Camera light would go on without a real motion sensing..
I would recommend this to a friendRated 5 out of 5 stars
Wonderful addition to our home.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, we can see our whole neighborhood by moving my fingers around on the screen. The screen fills the whole phone area. We charged the camera, then the solar power unit took over.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 3 out of 5 stars
There ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video is good but not able to connect to a 5G network kinda kills it for me and the ability to even try to connect to a wifi router on the initial startup I didn’t like
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friendBrand response from Ring
Posted .Hello Justaguy1,
Ring security cameras offer a wide array of features as well as peace of mind when it comes to monitoring and protecting your home or place of business. However, having so many features, power options, and price points can cause confusion when it comes to deciding which Ring camera or cameras are right for you. That’s where the Ring Security Camera Buyer’s Guide can help.
One of the most important things to consider when deciding which and how many cameras to purchase is the configuration of your home. Do you have a broad, flat expanse of yard made of grass? Do you have a dark corner on your property hidden by trees? Do you have a large side yard or a narrow alley between you and the house next door? Considerations like these determine what kind of cameras you need and where they should be placed.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
Rated 4 out of 5 stars
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system. I plugged a solar panel to it and never have to worry about charging battery. Was a add-on to my existing camera system. I would recommend attaching solar panels to the battery camera’s. Very simple to install, very low maintenance.
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friendRated 3 out of 5 stars
Bad Customer Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our Ring Doorbell and cameras installed. This product is really good. But the doorbell doesn’t ring inside the house. It only gives us notification on our phones. We contacted the person that installed it ( i think from Geek ) and we were told that they will fix it. The person set up a date for him to come back. He was a no call no show. We texted him and he never replied back. We contacted the rep from Best Buy and we have been texting back and forth and it’s been over a mth now and our doorbell has not been fixed. Very frustrating after paying a lot of money this is the kind of service we got.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello FrustratedwithBestBuy,
Thank you for taking the time to share your Best Buy experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring device right away! Rest assured we hear you and are here to offer you some help.
In this particular case, it may be best for you reach out to Best Buy’s customer service team and see what solutions they have for you: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you a resolution to the concern you’ve expressed.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information or assistance is needed regarding your Ring device.
Thank you, Jamila with Ring
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Battery doesn’t last.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.atte do at last. That is the must annoying part of this product. Every 7 or 9 days I have to recharged the battery. I love the camera but it’s suck to keep taking it down just for the battery.
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friendBrand response from Ring
Posted .Hello LisaAngel7,
Thank you for taking a moment to leave your review on the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring
- Pros mentioned:Camera quality
Rated 3 out of 5 stars
Ring camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring does not always record everything in motion. There are sometimes when it misses a recording. There's also a delay on the alert. It does have a good picture and video.
I would recommend this to a friendBrand response from Ring
Posted .Hello Glrangel,
Ring knows the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
Adjustable motion zones is enabled in all battery-powered Ring devices, and uses passive infrared (PIR) sensors to detect motion. By enabling you to adjust the sensitivity of your existing motion sensors, you can receive only the alerts that you care about most. Adjustable motion zones work by identifying visitors based on a change in temperature, and sending a signal to your smart device when it detects one. You can control the sensors' range and sensitivity using the controls in the Ring app. It is also optimized for low-power operations to save on battery power.
Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve this and ensure the device is functioning as it was intended.
Thank you,
Antonio from Ring






