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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7393 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Spotlight Cam Wire-free 2-Pack. Many also appreciate the motion detection, night vision, and spotlight features. However, some customers express concerns regarding battery life and the product's cost. A few users also mention connectivity issues and short recording times as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,393 reviews
  • Rated 5 out of 5 stars

    Excellent customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rory helped us & did an excellent job. She was very knowledgeable. We will be in again soon for 2 more cameras as soon as our remodel is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as expected. The battery lasts approximately 2 weeks on a charge. This can be improved by using the solar battery charger for this camera that will eliminate the need for battery charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring camera is the third one I purchased for my Dad. He has two other battery Ring cams, and they last for quite a while before replacing the batteries with the backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely portable, love the how easy it is too move around. Have it in my back yard with only path lights at night. The night vision only had an effective range of about ten feet. I plan to install flood lights to boost the visibility at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spot light camera is wonderful. I’ve purchased 10 between 3 properties and they always work and look great. Even if you have a weak internet signal it learns the distance from the router and boosts its signal. Truly great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. The viewing area is quality and expansive, however it is limited in its flexibility to adjust its alert/notification zone compared to the Ring doorbell (the area in which something/someone triggers the notification).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, follow the instructions and make sure you chharge the battery before you install ot. I recommend gettigna second battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a really good experience with the service at Best Buy! I highly recommend it. And what a relief. Safety is paramount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent outdoor camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weather resistant outdoor spotlight camera especially if you have the Ring monitoring system; all your security devices are all in one app. Would be nice if they can bundle the solar chargers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation couldn't be easier, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but unless you're going to buy a separate solar power adapter, you need to manage batteries. The batteries do last quite a long time (after install I didn't have to touch it for a couple weeks running on a single battery. It supports two.) Checking the battery level is quick and easy (one tap from the viewing the image), and if you have a 3rd battery you can do a hot-swap with one if its dead. Big minus though -- I'm hearing Ring has contracted with hundreds of government agencies, which means technically there are thousands of people who *could* watch your videos without your knowledge. You can decide if that's a problem for you, as there are other camera systems that don't do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this on my boat, have one already pointed at the stern this one faces the bow. Can adjust to “ human” activation and light to turn on at night. Perfect for my cabin cruiser

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera ring good.. camera mount is garbage.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Overall camera is easy to install and the video quality is good. Bad part is the camera mount it uses is limited and is garbage. But its good

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Kenater,

      Thank you for taking a moment to share your experience with us. We strive to deliver quality devices that will serve you in the long run, as we understand that you will be relying on them for your home security. The Ring Spotlight Wire-free Cam installation is intended to be as simple as possible.

      This camera can be mounted on a wall or eave by simply changing the direction of the mounting plate. To do this, open the battery compartment. Next, remove the security screw and weather seal. Press the release button and slide the mounting plate down and out. To mount on a wall, reinsert the mounting plate with the ball socket pointing down. This allows for vertical mounting without the need for shims or wedges. The locking collar tightens clockwise and should only take a few turns to fully tighten.

      We know that every home is unique, and your mounting needs may differ. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.

      Sincerely,
      Danielle with Ring Ring

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries die less than two weeks. It’s a constant battle to have to change them. Bad product.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi TALA.

      Thank you for sharing your feedback with us.

      We understand the importance of having a solid charge on your Ring Spotlight Cam Battery so that you can have a longer time between charge cycles. It is critical for a home security device to have enough power to keep your device online and ready to protect you. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the battery on your device is draining sooner than expected. While you only need one battery for your Spotlight Cam to work properly, you can extend the battery life or avoid any downtime while charging with a second battery (sold separately).

      Your Spotlight Cam security camera may not need recharging with normal use. However, this depends on a number of factors in your home environment, such as the weather and the number of activities captured.

      If you are experiencing a large number of motion events, we recommend adjusting your motion settings to avoid excess events. You can draw your own custom Motion Zones for your security camera in the Ring app, so your device can focus on the specific areas that are most important to you.

      To access Motion Zones, go to Motion Settings on your Ring app and edit the zones by dragging the dots and creating unique shapes to monitor a specific area.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was skeptical about purchasing this one and preferred the larger one. It picks everything up from a distance and the speaker system on this thing is LOUD and CLEAR!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would see all the things that are going on in my neighborhood like I see it now people out walking all hours of the night and mostly the speeders that I see go past my house Wow this has been a very good change for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these little cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! If you have teenagers or just like to feel safe - buy these guys! I love that I can see what is going on outside without going outside because I am a big baby!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall camera is good. The live feed doesn’t always work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great outdoor light and camera system. Some kids were playing hide and seek at night and I saw them through my camera. I turned on the siren and they went running. Hilarious. Videos could be better quality but it’ll get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and I'm pretty glad that we bought this camera because it's been really helpful for making sure we're safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to keep an eye on my dogs in the backyard. If you have an echo dot and enable Ring, Alexa can set the live footage on your tv it’s perfect when you’re busy in the kitchen but want to keep tabs on what your kiddos are up to.

    I would recommend this to a friend
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