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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7393 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Spotlight Cam Wire-free 2-Pack. Many also appreciate the motion detection, night vision, and spotlight features. However, some customers express concerns regarding battery life and the product's cost. A few users also mention connectivity issues and short recording times as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 7,393 reviews
  • Rated 4 out of 5 stars

    Ring cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three of these. They good work. They do go off when no one is there. We have it set on people only. But hey it could still be us. Lol We are still glad we have it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the diy and easy to connect to home WiFi, the WiFi really matters.. video display image can be less than satisfactory if the internet connection isn’t up to par.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Wireless Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I’m a previous Ring purchaser I was disappointed with the short battery life if the wireless product.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Student,
      Thank you for leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.
      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.
      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Camera battery and motion concern. 
      Thank you, Jamila, with Ring. Ring

  • Rated 4 out of 5 stars

    Front Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a good buy I really like it the images are so clear I will surely recommend it to my friends and relative as well so far we don’t encounter any problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery power is great. It’s been a month and my battery is still 80%. The light is not ultra bright but it will get your attention. If you want brighter get a flood light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the four other RING units. Now we can see everything from home and away. Thanks for the support in the connections and IT assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security for the value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Has many features and settings to make thing smooth and streemlined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Was hesitant at first but that was quickly changed after a week with this device. It’s great. Works great battery life is great. A second battery though is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have been perfect for our home! We have one of each end of the house. They are fantastic even though they go off every 5 minutes because the sensor are hooked to our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great camera…. The battery life is good only have to recharge after a few months

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Could use another battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great butter you need two batteries unless you like changing them once a week. Maybe the wired connection is better

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Okay,

      Thank you for leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.

      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Camera battery and motion concern.

      Thank you, Jamila with Ring. Ring

  • Rated 5 out of 5 stars

    Pretty clear view.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we use batteries only, the cameras (front and side of house) function very well. We purchased an additional battery for each, so we can always keep one in use when charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera the only bad thing is it change color since I have it outside. Now the sides instead of being silver they look like a gold color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little overrated. Ok cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras. Make sure not to position too close to walls or the IR leds will just make a black screen in dark conditions. Otherwise good cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great cameras for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras, they just go dead fast I was told they that the battery last three months not true at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but not perfect camera. Sometimes, it is slow to connect WIFI to view live. Also, paying a subscription is required after 30 days for trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 4 of these with an eero mesh system I have every angle of my home covered and they dont miss a thing. Batteries last a long time and glad I didnt go with a wired system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and I like how the view is from it. I don’t like the battery it only last for a few days and I think that’s really sucks.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Thebatmister,

      Thank you for taking a moment to leave your review on the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Jamila with Ring Ring

  • Rated 4 out of 5 stars

    An addition to my security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to add to my Ring system. They work well together I would have rather had the flood light ring, but I didn’t have an existing flood light in place where I wanted the cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring spotlight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera only thing that irks me is the battery door says its open when its notother than that great buy

    I would recommend this to a friend
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