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Customer Ratings & Reviews

Model:
8SB1S7-BEN0
SKU:
5937004
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Customer reviews

Rating 4.5 out of 5 stars with 7393 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 7,393 reviews
  • Rated 5 out of 5 stars

    Great little camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, has good visual and quick response once I added a wifi extender to my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little overrated. Ok cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras. Make sure not to position too close to walls or the IR leds will just make a black screen in dark conditions. Otherwise good cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor ring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good and in the cold wont recharge not even with solor charged

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Saman.

      Thank you for sharing your feedback with us.

      We understand the importance of having a solid charge on your Ring Spotlight Cam so that you can have a longer time between charge cycles. It is critical for a home security device to have enough power to keep your device online and ready to protect you. We can definitely provide you with more information regarding the concern mentioned in your review.

      Extremely cold weather has unfortunate effects on lithium-ion batteries, such as those used in Ring devices. As the temperature drops, these batteries begin to have trouble holding a charge, and if it gets cold enough, they'll stop working altogether. As a result, at certain temperatures, the batteries in your Ring device may run out of power faster than expected and may need to be recharged more often.

      Ring devices may have their performance affected by the cold. The following are key temperatures to watch out for in regards to your batteries.

      36°F (3°C): The battery may not hold a charge as effectively, resulting in you having to charge the unit more frequently.
      32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
      -5°F (-20.5°C): The battery may stop working completely until temperatures warm up.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 5 out of 5 stars

    Excellent for home security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if your looking for home security. Has a wide view. Can set off a siren and talk through them. Turn lights on or off and you get alerts right to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used ring cameras in my own home and I bought this recently for a gift and they absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security for your Home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera and spotlight work great with my Ring Pro Doorbell. More security and the app with (2) cameras is easy to use. Dual battery capabilities is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zei and the geek squad team have been great to work with. Very knowledgeable and helpful team. Will definitely be a long time customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My only complaint is the lag of time between a notification and being able to view the footage. Even going live you have to wait sometimes.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Sore

      We understand how important it is to receive motion notifications in a timely manner. Notification delays are normally attributed to poor wifi or cellular data connections. Do you happen to know what your upload speed is? We recommend running a speed test next to your router and at the mounting location of your Ring device:


      Open Ring app
      Click on the hamburger menu or 3 lines in the upper left corner
      Select devices
      Select a Ring device
      Select device health
      Select "Test your Wifi" under the tools section
      Tap "start test"
      Tap start to begin the speed test
      Once the test is done, tap your phones back button, this will take you back to the Ring App
      Enter your results from the speed test

      Sometimes, even with high internet speeds, the connection is not as strong at the location of the Ring device. Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve this and ensure the Spotlight Cam is functioning as it was intended.

      Thank you,
      Antonio from Ring Ring

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works whenever. Battery life is bad. Was changing the battery every week. Quality of video was not as good as the doorbell.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Speaker,

      Thank you for taking a moment to leave your review on the Ring Spotlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      Based on your review, it seems that you are having trouble keeping your Ring Spotlight Camera battery charged. If this is the case, you may want to adjust your motion settings. Motion Frequency is a control in the Ring app that allows you to customize motion alerts to your home environment and preserve battery life. When the areas that you’re monitoring have excessive or repetitive motions, such as children playing in a yard, you may receive too many alerts, which can drain battery-operated devices too fast. Motion frequency controls were designed to help you get the notifications that you want and preserve battery life. Here is a helpful article that explains this feature in more detail: https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Jamila with Ring Ring

  • Rated 5 out of 5 stars

    Great Product and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotlight Cam's are the bomb! Got this instead of a floodlight. Puts out a lot of light. It's hardly noticeable unless you're looking right at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and works when I need it to. I loved it so much that I bought another one for my house. Battery life is better than I thought it would be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera wish it worked better in the dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Camera - wish it had better vision in the dark, but has good wifi range. Ring is good, but in my opinion slightly overpriced for what it does. You do get a quality product out of it though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring Spotlight Cam Battery - Video Door Bell 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I see a TON of negative reviews about the Ring products. I felt compelled to post a POSITIVE review based on my own experience. I own a Spotlight Cam Battery w/solar panel and (2) batteries and I also have a video Doorbell 2. I absolutely LOVE both these products. Are they perfect? No, not in any way. Are they worth the cost, ABSOLUTELY 100% every day of the week! Most of the problems I see and hear about are setup related issues. The products work well in my opinion. Some of these things I see are basic, like charging the battery fully before first use. Motion Issues: If you have this pointing at a tree, the motion sensors might go nuts on a windy day. (As an example) Just FYI, you are not going to get a motion sensing device that can tell the difference from a dog to a person for $200. Just sayin’. This is not the cure for cancer here; this is a $200 wireless security camera. Try to mount the Camera in a place where it points towards the house maybe? Case by case situation. Consider turning down the sensitivity and distance to get the results you seek. It may take a bit to dial this in and remember to work slowly. When you change the alerts from “Frequent” to “Standard” give the CAM a few moments to download the new policy from the cloud and reset. The walk in front and test it. Wireless Issues: I have to address the myriad of wireless and Wi-Fi issues I read about. As a Network/Electrical Engineer for over 20 years I almost never see a home with what I call “Good Wi-Fi”. :-) An Access point can only service a small area (with 2.4GHz) and only so many connections and only so much bandwidth. I am so tired of everyone thinking 2.4 Wi-Fi stuff just works well. Maybe, if you’re lucky. But uploading 1080 streams of video is no small feat WIRELESS Networking wise. If you are having issues with 2.4 wireless have you downloaded SSIDER and looked at what channels your neighbors are on? Probably not, and most devices default to Ch. 1 or 11, leaving the middle of the band for guys like me who know what to look for. Move your crummy cable modem device to channel 5 or 6 and watch what happens, literally. Also consider using a wireless survey tool to move around and confirm good signal in the area you propose to mount the camera. People have to realize that many run video wires for a reason. Moving this high resolution video around wirelessly is amazing we can even do it. My system works very well due to the (3) wireless access points my Wi-Fi system uses. If you are serious about wireless and security get a Ruckus, AeroHive, or WatchGuard type system (Like I have) and your results will vastly improve I assure you. Video Quality Issues: The video quality of my 2 ring devices is nothing short of outstanding for the money. The night vision is good and if you give it good lighting, the video at night is excellent as well. I do not understand the many issue with video quality except to say that may actually be a wi-fi issue. If you see an ATM video with a perfectly clear face of the robber that was NOT by accident. Some tech spent time making sure the lighting and camera positioning was just right. This is no different. In closing I think Ring gets “Beat Up” unfairly in many cases with these reviews, and I hope this post helps someone decide to purchase a Ring product. I have had nothing but positive support experience when I had a question or needed to add my 2nd camera to the cloud. All calls to ring have been answered by a human and they are helpful and sincerely care about the customer in my opinion. The company, it's culture, and story are nothing short of awesome if you ask me. Don;t forget the fact the product is always under warranty as long as you pay for the cloud. I believe that ever covers theft, if someone steals your video doorbell. That is awesome coverage, what more can you want? Ring products are AWESOME and work very well for the intended purpose. I think the video doorbell 2 is the best electronics product I have seen in years! My 2 cents - no refunds! -Tom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I bought it as a gift for my son and he is loving the product. He bought more products to go with it from the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works fine. I it placed in my backyard where I have two patio doors. The camera gives me additional security. I like it that it has an alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love. My ring devices. Im a first time home buyer and these items are by far one of our top smart home devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to have Especially when there’s a lot of action in your area only thing that the spotlight turns on when you don’t want it to but I’m glad to have them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is very weak. Only lasts a month. Terrible for outdoor use when you have to get up on ladder. Has slot for extra battery and should come with it for the price. Extra money for subscription too. Adds up quickly. I returned.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Chad,  

      At Ring, we believe it is imperative that our customers receive all pertinent information regarding additional benefits they have the option to subscribe to, such as the Ring Protect Plan. Having this information allows someone to make the best purchasing decision for their needs. Rest assured, we are here to provide you the information needed to resolve your battery life concern and the Ring Protect Plan options available to you. 

      Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors such as local weather, number of events captured, and frequency of activation. This article will cover some of the factors that could cause your battery to require more frequent recharging: https://support.ring.com/hc/en-us/articles/208190773-The-Battery-In-My-Ring-Device-Seems-to-Drain-Too-Fast.

      We provide information to our customers about the optional Ring Protect Plan on our Ring website, here: https://ring.com/protect-plans. Your Ring app will also notify you during the free 30-day trial of our cloud plan, as well as in an email after a successful setup of a Ring device. With the optional Ring Protect Plans, you have the ability to review, save, and share your video recordings for as little as $3.99 a month. Your Ring videos are stored in the cloud for up to 180 days (in the US). Without a plan, you will still receive real-time motion and ring alerts, as well as have access to the Ring live view feature. 

      Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. If you have any further questions or feedback about your Ring Doorbell Wired, please contact us at https://community.ring.com/.

      Thank you, 
      Alexis with Ring Ring

  • Rated 4 out of 5 stars

    Work as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you would expect. Battery is also better then I thought it would be. However does NOT see at night during hours I wanted it for or motion defection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring makes home feel safer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring products are reliable and have features that get better all the time. Ring is a feature product in our home. Best plans also.

    I would recommend this to a friend