Customer Ratings & Reviews
- Model:
- 8SB1S7-BEN0
- |
- SKU:
- 5937004
Customer reviews
Rating 4.5 out of 5 stars with 7393 reviews
(7,393 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ma o menos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good camera but this one can't not connect to a main line
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Very good option for protecting your home.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic camera with very good battery life. It has surprised me the quality and the longevity of the battery life. However I'd still recommend using two batteries even though it can be ran off just one. Less to think about.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Extremely satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from arlo to ring. I’m glad I did! Arlo is good but not as great as ring! Ring has better video quality than arlo does. Plus it’s cheaper than arlo, I’m really happy with the change I made. I have all the ring products as well now and doesn’t disappoint at all.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friend - Pros mentioned:Motion detectionCons mentioned:Battery life
Rated 1 out of 5 stars
Horrible Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with it since I bought it. It only records 1-2 secs of video before it freezes the image, the battery life is horrible, I went from being able to use live view only 50% of the time to it basically not working at all. Even with an WAP within a few feet (10') and an RSSI at 43 I still wasn't able to connect with live view regularly on my phone. Shutting off cellular and being on the same wireless network didn't improve the issue. Recently, I took out one of the batteries to recharge it. After reinstalling, Live View doesn work at all and video captured by motion detection is just a black screen. Overall, not pleased with this product. Based on research while trying to troubleshoot it this seems emdemic to the product. Motion detection seems to work fine. It notes movement and the light activate if it is after dark to movement. The rest of it is useless.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Chris,
I am so sorry to hear about this poor Ring experience. This is not the experience that we intended for you to have and I would like to step in and work to resolve this for you. It is imperative to me that we get your Ring device working consistently to your expectations and I would like to make sure that this happens for you today. With that being said, would you please email me directly at [email protected]?
I would appreciate the chance to investigate the issues that you are encountering so that I can work to provide you with the best possible resolution.
Thanks,
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
- Cons mentioned:Price
Rated 4 out of 5 stars
Nice little camera with light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for outside my apartment and worked just as well as any other ring camera. I would definitely recommend an extra battery. Maybe a bit overpriced.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
my new best friend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality easy to install.clear pictures coming from movements. Just to do some adjustment in the surrounding sensitive to all movements.so watch out your on cctv camera
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friend Rated 5 out of 5 stars
Love this Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy customer, great product! Would recommend!!!!
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friend- Pros mentioned:Security
Rated 5 out of 5 stars
The guardian
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome!!!!! Keeps the trouble away...i feel good n safe about my stuff now!!!!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Great until winter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these around April, in Chicago. I also purchased a solar charger. Everything was great throughout the spring, summer, and fall. The solar charger was working great. I love the camera, except for maybe the choices around recording time if you use the Advanced Motion Settings. Then along came winter. At first I was not concerned. We actually had a lot of sun for a Chicago winter. However, when the temperature dropped, the battery drained down to 0%! From Ring's own website: "Extremely cold weather has unfortunate effects on lithium-ion batteries such as those used in Ring devices. As the temperature drops, these batteries begin to have trouble holding a charge and if it gets cold enough, they’ll stop working altogether." The battery would not hold a charge from the solar charger. Since I had put the camera at the recommended height of approx. 9ft up, that means that I would have to haul out the ladder, frequently, to take the battery ( Ring recommends the whole unit, not just the battery) inside to charge. This will not work for me. https://support.ring.com/hc/en-us/articles/360046229812-Ring-Devices-and-Extreme-Temperatures-
This review is from Ring - Spotlight Cam Wire-free - White
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Greg,
Thank you for taking a moment to leave your review on the Ring Spotlight. We sincerely appreciate it! At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
While we are saddened to read that this device did not meet your expectations, if you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/ so that we may assist with finding a resolution to your concerns.
We look forward to hearing from you, if you have any further feedback regarding your overall experience.
Thank you,
Jamila with Ring
Rated 1 out of 5 stars
Buggy product and horrible support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Ring purchase, and I am very unimpressed. When the camera works, it's ok, but the issue is that it hardly ever works. It frequently loses connection to my network which makes motion alerts and live video completely useless. I called customer support, and the agent didn't really understand the problem. He kept insisting it's a signal issue even though the signal strength is good and the camera works for a short period of time after it's rebooted. There's clearly some kind of firmware issue with the camera where it stops responding, but their support just blames everything on a poor signal. The video quality is mediocre during the day and awful at night. There is no way you would be able to make out anything other than the blurry shape of a person.
This review is from Ring - Spotlight Cam Wire-free - White
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Delco,
Oh no, I am so sorry to hear about this unfortunate Ring experience, this is not the experience that we intended for you to have. I would greatly appreciate the opportunity to connect with you directly so that I can investigate the connectivity, and video quality issues that you are encountering. It is of great importance to me that we get your Spotlight Cam working consistently to your expectations as soon as possible. Would you please email me at [email protected]? I would like to get to work on providing you with the best possible resolution.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Ring camara
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great.put it on my back patio. U can see real clear.i love it can see my dog running around.
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Ring cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. They just die fast. I recommend you buy the ring solar panel
This review is from Ring - Spotlight Cam Wire-free 2-Pack - Black
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Spotlite Cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase that we've made. Picture and sound is clear.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friend - Cons mentioned:Battery life, Recording time
Rated 2 out of 5 stars
Not as good as their wired cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two wired cameras that work fine. This camera is tough to connect and records for only 30 seconds or so - so you often miss the entire event. I would not buy this product IF I could connect to power..... Battery lasts about one month and the RING solar panel is worthless.... I returned that.
This review is from Ring - Spotlight Cam Wire-free - White
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great camera, easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great visibility, easy to install, like solar panel because you don't have to worry about the battery being low
This review is from Ring - Spotlight Cam Wire-free - White
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not a reliable security camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my honest review and my constructive criticism in regards to the Ring Spotlight Camera Battery. First of all, this device is total waste of money and should BE remove from the market!. First week, it was doing great then all of the sudden, whenever it detects motion, the subject freezes up and disappears all of a sudden. Live view never works 50% of the time, when it works it takes 15-20 seconds to pull the image recording. Next, ring disclosures states the battery last for 6 months, had it for a week with the lowest minimal motion alerts settings on the Ring App and already at 25%!!. Also, set the motion zones the lowest setting, almost to minimum and still picks up cars like crazy even though the street is 25 feet where the camera is mounted. To top it off, I am also having issues with the Ring Doorbell where the subject freezes up and disappears all of a sudden. AND NO, it is not my network or internet speed as the generic robotic script that Ring Customer Services Rep would always blame or tell customers who are having this issue since i am NOT the only one. There are numerous customers who are having this issue but Ring has NOT found a solution as of yet other than telling the customer to restart or reset the device. I spoke to almost everybody from ring customer service and found No resolution which tells me this ring devices are not reliable.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Alabamastronh67,
I am so sorry to hear about your poor Ring experience, this is by no means the Ring experience that we intended for you to have. While I do see that you mentioned already being in contact with our Customer Support team, I would greatly appreciate the opportunity to connect with you directly. It is imperative to me that we turn your Ring experience around and I would like to personally make sure that we do this with no further hassle for you. With that being said, would you be so kind as to email me directly at [email protected]?
I would like to get to work on drastically improving your overall Ring experience.
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
Rated 2 out of 5 stars
camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this camera miss a lot of people i have had several things happen that i wanted to look at and it did not record it. at night the picture is not as good it does have a good light that comes on when it catch movement
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than solar connections getting disconnected the product was easy to use.
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Security Cameras. Easy to setup and put in place
This review is from Ring - Spotlight Cam Wire-free 2-Pack - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use and link with other devices
I would recommend this to a friend






