Customer Ratings & Reviews

Works well but not perfect camera. Sometimes, it is slow to connect WIFI to view live. Also, paying a subscription is required after 30 days for trial.

So I see a TON of negative reviews about the Ring products. I felt compelled to post a POSITIVE review based on my own experience. I own a Spotlight Cam Battery w/solar panel and (2) batteries and I also have a video Doorbell 2. I absolutely LOVE both these products. Are they perfect? No, not in any way. Are they worth the cost, ABSOLUTELY 100% every day of the week! Most of the problems I see and hear about are setup related issues. The products work well in my opinion. Some of these things I see are basic, like charging the battery fully before first use. Motion Issues: If you have this pointing at a tree, the motion sensors might go nuts on a windy day. (As an example) Just FYI, you are not going to get a motion sensing device that can tell the difference from a dog to a person for $200. Just sayin’. This is not the cure for cancer here; this is a $200 wireless security camera. Try to mount the Camera in a place where it points towards the house maybe? Case by case situation. Consider turning down the sensitivity and distance to get the results you seek. It may take a bit to dial this in and remember to work slowly. When you change the alerts from “Frequent” to “Standard” give the CAM a few moments to download the new policy from the cloud and reset. The walk in front and test it. Wireless Issues: I have to address the myriad of wireless and Wi-Fi issues I read about. As a Network/Electrical Engineer for over 20 years I almost never see a home with what I call “Good Wi-Fi”. :-) An Access point can only service a small area (with 2.4GHz) and only so many connections and only so much bandwidth. I am so tired of everyone thinking 2.4 Wi-Fi stuff just works well. Maybe, if you’re lucky. But uploading 1080 streams of video is no small feat WIRELESS Networking wise. If you are having issues with 2.4 wireless have you downloaded SSIDER and looked at what channels your neighbors are on? Probably not, and most devices default to Ch. 1 or 11, leaving the middle of the band for guys like me who know what to look for. Move your crummy cable modem device to channel 5 or 6 and watch what happens, literally. Also consider using a wireless survey tool to move around and confirm good signal in the area you propose to mount the camera. People have to realize that many run video wires for a reason. Moving this high resolution video around wirelessly is amazing we can even do it. My system works very well due to the (3) wireless access points my Wi-Fi system uses. If you are serious about wireless and security get a Ruckus, AeroHive, or WatchGuard type system (Like I have) and your results will vastly improve I assure you. Video Quality Issues: The video quality of my 2 ring devices is nothing short of outstanding for the money. The night vision is good and if you give it good lighting, the video at night is excellent as well. I do not understand the many issue with video quality except to say that may actually be a wi-fi issue. If you see an ATM video with a perfectly clear face of the robber that was NOT by accident. Some tech spent time making sure the lighting and camera positioning was just right. This is no different. In closing I think Ring gets “Beat Up” unfairly in many cases with these reviews, and I hope this post helps someone decide to purchase a Ring product. I have had nothing but positive support experience when I had a question or needed to add my 2nd camera to the cloud. All calls to ring have been answered by a human and they are helpful and sincerely care about the customer in my opinion. The company, it's culture, and story are nothing short of awesome if you ask me. Don;t forget the fact the product is always under warranty as long as you pay for the cloud. I believe that ever covers theft, if someone steals your video doorbell. That is awesome coverage, what more can you want? Ring products are AWESOME and work very well for the intended purpose. I think the video doorbell 2 is the best electronics product I have seen in years! My 2 cents - no refunds! -Tom

Good Camera - wish it had better vision in the dark, but has good wifi range. Ring is good, but in my opinion slightly overpriced for what it does. You do get a quality product out of it though.

Good cameras. Make sure not to position too close to walls or the IR leds will just make a black screen in dark conditions. Otherwise good cameras.

Works whenever. Battery life is bad. Was changing the battery every week. Quality of video was not as good as the doorbell.

Great camera and works when I need it to. I loved it so much that I bought another one for my house. Battery life is better than I thought it would be.

Spotlight Cam's are the bomb! Got this instead of a floodlight. Puts out a lot of light. It's hardly noticeable unless you're looking right at it.

Zei and the geek squad team have been great to work with. Very knowledgeable and helpful team. Will definitely be a long time customer.

Works great. My only complaint is the lag of time between a notification and being able to view the footage. Even going live you have to wait sometimes.

third one. I love them. I do recommend the second battery. I rotate it through when charging.

The camera works fine. I it placed in my backyard where I have two patio doors. The camera gives me additional security. I like it that it has an alarm.

Excellent product. I bought it as a gift for my son and he is loving the product. He bought more products to go with it from the same brand.

Go to have Especially when there’s a lot of action in your area only thing that the spotlight turns on when you don’t want it to but I’m glad to have them.

I’ve used ring cameras in my own home and I bought this recently for a gift and they absolutely love it

Easy to set up, has good visual and quick response once I added a wifi extender to my home.

I love the security cameras and the door bell. Sure gives me peace of mind and they are so effective. I love them. In fact I think I want one more for my backyard.

Works as you would expect. Battery is also better then I thought it would be. However does NOT see at night during hours I wanted it for or motion defection.

I love love love. My ring devices. Im a first time home buyer and these items are by far one of our top smart home devices

These cameras definitely meet our expectations for having “eyes” all the time, I do notice that oncs in a while it delays I think that’s do to a bad connection with our WiFi though.

No good and in the cold wont recharge not even with solor charged