Customer Ratings & Reviews
- Model:
- B0CZVXB3XT
- SKU:
- 6590450
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the outstanding video quality and overall performance of the Starter Set with Battery Doorbell and Indoor Cam. Users also appreciate its ease of use and satisfactory battery life. However, a few customers have noted occasional connectivity issues with the doorbell camera.
This summary was generated by AI based on customer reviews.
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions not clear. Unit would not work on charge
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello CharlotteC.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell and Ring Indoor Cam to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Battery Doorbell and Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
It sounds like your Ring Battery Doorbell and Ring Indoor Cam are not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Battery Doorbell and Ring Indoor Cam functioning as intended. If your device is unresponsive, try pressing and holding the setup button for 10 seconds. The light on the front of the device will flash for several minutes; when the light turns off the reset is complete. Follow the steps in the Ring app to reconnect the device to your network.
To reconnect a device to your wifi network:
Open the Ring app.
Tap the menu (≡).
Tap "Devices" and select the camera or doorbell you'd like to reconnect to wifi.
Tap the "Device Health" tile.
Under "Network," tap "Change Network" and follow the prompts in the app.
Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Amilia from Ring.
- Pros mentioned:Video quality
Ring Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product Great price Easy pick up Awesome quality of video
I would recommend this to a friend - Pros mentioned:Setup
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good quality. Pretty simple set up. Great to have for added security
I would recommend this to a friend - Pros mentioned:Overall performance
Ring the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring is so good to protect your property and alot of other things
I would recommend this to a friend - Pros mentioned:Video quality
Ring camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for front door & indoor camera is great
I would recommend this to a friend