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Customer Ratings & Reviews

Model:
8VR1S5-VEN0/88RG002FC100
SKU:
5817162
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 11,687 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were very easy and it works incredibly well. Love being home and not dealing with sales people and being away with piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is ok. There is a lag when the video shows. The video quality is ok. It's nice to have by the door but not as the main source of video surveillance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We can't live without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell made a revolution, and it's easy to see why: as they say; Always home!! I bought this one to replace an older model -gen 1, I think- and we're very happy about the newer features, specially the newer battery compartment design. Plus the thing that see anyone who comes to your door, the video saving option and motion detection it's a must for us now Check it, I know you'll find it as a great addition to your home!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought was going to be safe and happy with the door bell .. our family love it and easy to keep track of your home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with Wink platform. Pros: This is a great value device, as with recently introduced Live View, you can use it as a double purpose device; a doorbell, and security camera Cons: - You cant store footage locally, and you have to buy their service to store any captured. - Camera is somewhat slow to start, not too bad when initiated by someone ringing the doorbell, but noticeably slow when you initiate the Live View remotely hopefully software updates will improve initiation time

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    I was very disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was not as good as represented. The motion sensor would pick up cars 30 feet from my front door but not people at the front door even when I had the setting at 5 feet. Don't count on the customer service people to be of any help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install worked as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Took less than 15 minutes to install. Phone app walks you through the rest. I wish I would have bought this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it comes with all the tools needed for it. I love being able to see who is coming to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I can see when someone's at my door and can talk to them. Even from wherever I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is a great way to see who is coming to the door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to purchase the additional bell to hear it I bought two First and second floor Great to see who is ringing your bell when you aren't home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Device for Any Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, this device will pay for itself. Easy setup, audio is descent, and video is good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use& give you neighborhood information of burglaries nearby. Get this! Worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty well. It's nice to be able to see what's happening on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and i love how you can see very clear even through night mode!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Best Buy for the market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved the Ring since before I got it. It’s saved me from multiple break ins and helped increase awareness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased and installed the Ring doorbell, I really love that I can virtually talk to anyone at my door no matter where I am.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love having access to see who is at my door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family members have had the Ring for a few years and love it. We finally got one a month a ago and enjoy seeing who is at my door and being able to talk to them whether or not I'm at home. Sometimes the motion detector goes off when there is no one there. I'm not sure if it was a leaf or bird or car driving by quickly. But I always know when someone rings the door bell. And for $3 Month you have access to the videos for a month or more.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might work for someone who is replacing an existing wired doorbell, but in my case it doesn’t. My house didn’t have an existing doorbell so I have to rely on the internal battery. I have to charge it weekly. I will admit I live on a busy street, which drains the battery more than a quiet street, but it’s kinda ridiculous. My house sits 30 feet from the road and it picks up every car that passes even when narrowing the motion detection to 5 feet (zone 6). It’s pretty annoying both with having to charge the battery so frequently and with the frequency of alerts. One is able to turn off motion notifications or mute them during certain times, but that would defeat the purpose of having it. Most sketchy people or package theives will not press the ring button to alert you of their presence. So...to sum up, it’s more annoying than helpful.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Bbuyfatty,

      Have you tried adjusting your Motion Zones? Motion Zones allow you to define a specific area that you want your Ring to cover while ignoring everything outside that area. By selecting your motion zones to exclude frequently accessed areas such as public paths and roads, you can reduce the number of "false positive" motion alerts (such as cars driving by) and greatly increase the effectiveness of your Ring. For more information on how to best utilize your Motion Zones, please see the link below.
      https://support.ring.com/hc/en-us/articles/204366534-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-or-Stick-Up-Cam.
      For additional assistance please email me at Kaitlyn.rosenthal@ring.com.

      Thanks,

      Kaitlyn R., Customer Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    happy with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the doorbell a week ago and it has worked as stated and will purchase for another for our home in the desert.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews on the Ring doorbell and decided to go with this brand. It was easy to install and works as expected.

    I would recommend this to a friend