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Customer Ratings & Reviews

Model:
8VR1S5-VEN0/88RG002FC100
SKU:
5817162
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 11,687 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Door Bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great very easy to install, can be notified of motion as well as rings at your door. all managed with Smart phone App.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Purchased for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom who lives alone. Does a great job but does occasionally go off when large trucks go down the road. Clear video!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    love the notifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing who is at the door and if someone walks on my porch. battery could last longer, but charging is easy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. I had to get the neighbor help me set it up due to my wiring but it worked well after

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I was unimpressed by the motion detection. If the sun is setting you off, you're not doing it right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and work fine since installed. great area coverage look good at my door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great if you have decent internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Ring is great for what it's designed to do. However, make sure your internet upload speeds are over 2 Mbps, otherwise it won't work. I had to switch from dsl to cable to get fast enough upload speeds. Also, make sure your internet connection can reach outside your brick walls to the Ring device. That probably means your 5 GHz spectrum won't reach it. I had to spend another $20 to get a wifi range extender so it could be picked up by the Ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works great except when in direct sunlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great at night which wasn't really expected but suffers a little when hit with direct sunlight.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The videos are clear and easy to view. Not always able to answer ring expediently with phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Second one we bought.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use on our rv. Now we can see who is at the door before we open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fascinated

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for awhike will never regret buying it has came in clutch many times

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great wide angle view. Adjustable for sensitivity. A great addition to my ring security system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already caught my neighbor trying to steal my packages showed him the video and he first steal from me anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Love the functionality. Did not sign up for their cloud service because I don't need it. This is a must have product.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    It’s cool, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an exterior camera to monitor my kids getting home from school, so I purchased this. Where it works for what it is, the quality is junk and you can’t adjust it. The app takes a minute to load, so you usually miss whoever is there and the motion sensor catches cars driving by but misses people coming in the house. It’s nice, but kind of not great

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jason,

      I am sorry to hear about this less than excellent Ring experience. It is, however, imperative to me that we get your Ring Video Doorbell up and running consistently to your expectations. With that being said, I would appreciate the chance to connect with you directly. For best streaming performance, we recommend that your Ring device is no further than 30 feet from your router, however, the closer it is the better the performance. Additionally, the delay is normally attributed to WiFi/bandwidth connection but we'd be happy to further investigate this for you. Would you email me at Kaitlyn.rosenthal@ring.com?

      I would like to provide you with some additional suggestions to help improve your overall Ring experience.

      Kaitlyn R., Customer Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt catch all motion outside the doorbell, my old doorbell camera was better

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great,... short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Ring, except the battery life is short,.. have to remove to charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, works better when hardwired. Was very inconvenient to have to remember to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worthwhile security item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at their Black Friday sale price. Because of that, the price was exceptional. The doorbell works perfectly as long as you have good wireless signal to it. The reviews that are critical are mostly because of wireless signal strength. Also works best if it replaces a wired doorbell, otherwise you will need to manually recharge the battery by disassembling the unit and recharging. Also you need to pay $30 a year for cloud storage to be able to view your missed rings and motion alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Let’s me see if anything is going on around the house when I’m not there

    I would recommend this to a friend