Customer Ratings & Reviews

It is a great product. I had a few mishaps but it was the owner lol. I contacted the tech team and they assisted me the entire way. Awesome group. Great product. Will purchase upgrade.

Great product but they can be expensive. Purchased this on a great sale and have had no issues. Know that for some things you want it to do, you may be required to pay for a monthly subscription.

I've had this product installed for 2 days now and I absolutely love it. Regardless of where I am at, I can see and interact with anyone standing at my door. The best part? They have no idea if I am home or not. This allows me to skip solicitors or run to the door if my pizza has arrived. The cloud recording through the motion sensor is great as well. Even if someone doesn't ring your doorbell, you'll get a recording of them that you can view later if you sign up for the cloud recording service. This doorbell can completely replace your existing doorbell setup, allowing you to power it through your home's electricity and have the unit ring your home chime as well as send a notification to your phone. You definitely want to hardwire this item if you have that capability. The only negative regarding the device is the installation. My home is completely brick around the front door. The drill bit that they include is too large for the anchors and screws they provide. If you use it, you'll have bored out giant holes that you can't use for the install. I'm not really sure how this made it out into production. It is a pretty huge mistake in my opinion. Luckily, I was able to find some anchors that are a bit larger than those provided and still worked with the included screws. It was, however, a highly frustrating installation. If you have a wood exterior that you can install this on, it will be a breeze for you. If you have brick, be careful using the provided equipment and you may want to seek out a professional to help get the mounting holes drilled. Aside from that, the product is great. Getting it hooked up to my wifi was extremely easy. Alerts appear instantly and I've not experienced any lag with the product. Motion sensing could be a little faster, but I am still playing with the settings on that and I am sure future software updates can resolve that. I highly recommend this product for anyone that has security concerns where they live and would enjoy having the ability to keep tabs on their front door.

Everyone should own this! Initially I purchased the pro then I realized I couldn't install it as I didn't own a previous doorbell... so this one was just it ! He battery has lasted months and I keep having kids ringing that thing daily

Great product. Would reccomend to everyone especially the elderly. It will serve as a great tool when peop;e ring the door bell. They can view who is at the door before they go to the door.

My friend has an Iphone and knows when someone is at her door even if they dont ring the doorbell. It picks up the body heat and send here a msg. I have an Android and although it is said that it works on Android...it does not work the same. I only get an alert when the door bell in pressed and NOT when someone approaches. For instance..a pkg.. was left at the front and they did not push the doorbell. I did not know about it until 2 days later. Thats when I found out that the Android phone does not get an alert via Body Heat....alert is activated only when when the door bell is pushed. Thank you.

Like being able to see who is at my front door. The reason for 4 stars instead of 5 is the delay time before my phone notification. Not sure if this is a problem with the Ring or my internet.

Picture is fuzzy at times especially if your door faces the sun. Also, the app could use some work. Sometimes we get a notification and we are unable to check even though we have stable WiFi.

The motion detection is very sensitive and it's adjustable. The picture quality is just OK considering it's supposed to be high definition. I do get alerts on my phone even if the app is not running which is nice.

Great product but sometimes the false positives are annoying but with a little tweaking, you can usually work those out. I do wish there was a setting to adjust the camera exposure.

The camera and door bell work great but the battery won't stay charged below 10 degrees for more than two days.

Great but the time delay to your phone could cause you to miss speaking with the delivery person or thief.

It's up and running. Geek squad best buy installed for $99. So far it's perfect, great picture, clear. You can set it for doorbell or motion or both. My condo HOA ok'd the device in fact it was brought up at a condo meeting.

I have only used this for a few days, but I am very impressed. The camera clarity could be better and I would like to be able to change the light resolution because the sun washes out the picture. It does it's job, though. Very nice product

I really like my Ring Doorbell. I can view all my motion videos. The only thing I don’t like about the Ring Doorbell is the video contrast on sunny days and they don’t have a fix.

We like it when it works well, but there are times when it does not capture someone walking towards the door. Other than that it does provide some level of comfort for being able to record someone coming to my door.

Moving to a new city and state and not being familiar with the area this was the perfect purchase for us! We love our RING! It’s great to be able to look at our home anytime we want when we’re not at home.

Overall, we like the design and function of the Ring doorbell and app. I wish the video quality was better, but I understand the newer version has a higher-resolution camera.

Very nice door bell, response to video is nice but needs work with update. Notification is on point with motion detection. Overall I'm happy with my purchase worth every penny for safety and security. Venetian brown looks awesome

Video doorbell system, this is my second one, company stands good for theft and damage , I opted for the version 1 , it’s not important to me the vid quality up close or a detachable , those are a version 2 upgrade at 100$