Customer Ratings & Reviews

Provides peace of mind for my family! I recommend this to everyone

LOVE my DOORBELL - I can BE PREPARED for GUESTS now!

Gray products love when I get notifications on my cell

Great camera......................................

This Ring doorbell offers another layer of security.

We installed the Ring doorbell 2 weeks ago and overall, we like the unit. Installation was fairly easy. We have it hardwired onto a brick wall. Getting the unit attached to the back plate is a little tricky so I'm glad it's hardwired and the battery won't need to be recharged since it's constantly getting power. My router is upstairs but I do have a WiFi extender downstairs that is fairly close to where the Ring is mounted. I've done a few speed tests and I'm well above the minimum 1 mb recommended upload speed. The picture is decent. It is pixelated sometimes but nothing too bad. The picture (background) can be too bright at times but I think it may be due to the fact that I have the doorbell installed under a covered porch facing west. I've talked to customer service about the brightness and they said they made an adjustment but it didn't really make a difference. If the USPS/FedEx/UPS guy parks his truck in front of my house, you can barely see it. All you'll see is a white background. The background does gets better in the afternoon. When the doorbell is pushed, I am notified almost immediately on my phone and since it's hardwired, I get an audible ring inside my home. I love that I can talk to the person without having to open my front door. The problem I have is with the motion detection. I've worked with customer service many times on this issue and have given up mainly because after trying different things (adjusting the range (# of feet it detects something), the frequency (# of times it notifies me when it detects something), and the latency (I think this is the speed that the doorbell communicates with the network), nothing helps. The customer service guy attributes my problem to the way my porch is configured. I have a porch railing that may be the problem but I'm still not 100% convinced that it is. I want the Ring doorbell to start recording as someone is walking up to my porch. However, it starts recording when the person is either already at my front door or when they've already turned around and walking away. When I set the range all the way to the max (30 ft), I get notified when every single passing car drives by but it won't detect a human being that's maybe 5-10 feet away. The customer service explained that it has something to do with the heat signature (cars give off more heat than humans) which I understand but I still think it should detect a human more quickly than it actually does. Another thing I think can be improved is to be able to change the motion settings without having the physically push the doorbell. If for some reason I had to change the motion settings while away from home, I would not be able to do so because I wouldn't be physically there to push the button for the settings to save. Ring's customer service is excellent. Because of my motion detection issues, I've called, chatted and emailed with the customer service reps and have received nothing but excellent service. Each and every person that I've dealt with really tried to resolve my issues. I would have given it 5 stars if the motion detection worked the way I would like. I had thought about returning it because of the problems with the motion detection but despite its shortcomings, I decided to keep it because I believe having the Ring enhances our home security.

Good at detecting motion and alerts you pretty quickly.

I love it and it was reccomend by one of my friends

Alternative security system with out monthly billing

For once a product does exactly what u brought it for!

Great camera !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I use this at our gate for any visitors. It works just as described.

This has been a big help for us. So far...so good.

Love my Ring doorbell and wish I had purchased it sooner.

I bought this few months back and it worked for a few weeks in the beginning. It is a great product when it works but after a while it started dropping connection. Once it drops connection you have to open it and reconfigure which is painful. Talked to support but they are very reluctant to do anything. They complain it is due to my router which I have replaced and I get my smart lock and other devices to work just fine. I am sure it is the built in wifi antenna with the product that is weak. Tired of resetting everyday. Looking for alternative.

I love it. I can answer the door even when I’m not home.

This is a good 720 P starter model . I would recommend upgrading to the ring doorbell 2. Although 720 is considered high definition the 1080 P is much clearer and the ring 2 is packed with more features. The app is easy to use.

Works great. I love it. Only bad thing is the nigh

1st one I bought & let me tell you. Worth every penny

This is a great addition to my home security. Thanks.