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Customer Ratings & Reviews

Model:
8VR1S5-VEN0/88RG002FC100
SKU:
5817162
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 11,687 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Will stick to EufyHome security products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the fact I have to subscrbe in order to view any previous recordings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok video doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to see anything at night even with wedge but functional as a doorbell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring works ok on Battery only. It will not charge like manufacture states also there is a install kit that only seems to be available through the manufacture. The manufacture tech support is not very good they don't appear to understand low voltage or the basic mechanical doorbell. Think I am going to try a different manufacture.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi DonJ,

      I'm so sorry to hear about your recent Ring experience. I also want to apologize for the Customer Support you received. I would be more than happy to help make sure your device is up and running to its full potential. Please email me at jennifer.finefrock@ring.com so we can discuss the concerns you voiced in your review above. I look forward to hearing from you!

      Thank you,
      Jennifer F., Customer Satisfaction Specialist
      Jennifer.finefrock@ring.com Ring

  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not charge fast enough The dependency on WiFi is not a reliable system

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this less than 6 months ago. The battery has never been great, having to charge every few weeks. At this point it has to be charged every other day. The battery is junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I had was it would not pickup wifi that great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get this product to work with my WiFi. So I returned it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ring Door Bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am exchanging for the RING PRO. the resolution is poor on the RING Doorbell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't capture all movement can't always see people coming and going

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    have to pay to record after 30 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay a subscription to record any activity after 30 days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Set up no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need extender to get Wi-Fi still weak . Outside , brick exterior

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I scv a great idea, I could not get it to connect to my wifi.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had a chance to use yet, needs to be installed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wide view good motion detection limit zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide view good motion detection limit zoom But a good value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy and doesn’t record

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should’ve spent a little more and got the newest one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from this product. Night view is not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Larger than I'd like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my mom to see who besides delivery guys is at her door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever purchase at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptic before purchasing of Ring, after reviewing of all kind of reviews mentioned that the range not really as Ring advertising. But my friend told me that he is happy and at my house with <10m distance, it will probably work perfectly. Unfortunately all my doubt came up and the signal with my AC3200 router not good enough. I'd rather return it to bestbuy, but I missed the return window. So, in one word - JUNK. Also, during install, by mistake pushed setup button and communication with phones lost, so had to spend 2 h with their service, the service options not a bad, but the support team not realy professional. Avoid purchasing if your router not really very close to the ring.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Mark,

      This is not the experience we intended for you. We do recommend your router be no more than 25-30 ft from your device for best performance, but the closer the better! Would you reach me directly at Kandyce@ring.com today so that we can provide you with some additional options and make sure we come to a resolution for you? I would appreciate this second opportunity in hopes to keep you a part of the Ring family, Mark.

      Thank you,
      Kandyce K., Neighbor Satisfaction Manager
      Kandyce@ring.com Ring

  • Rated 3 out of 5 stars

    not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Not happy with this item. It's faulty and consistently inefficient

    I would recommend this to a friend