Customer Ratings & Reviews

The doorbell camera is blurry for activity over 15 feet.

The doorbell camera is blurry for activity over 15 feet.

Should not charge a fee for event history ,not recommended

Kept losing signal had to set up all over again and again..

Nice device has a wide camera view. works best with very high-speed Internet.

As a doorbell, it works great. The camera is a little slow in picking up and recording the motions. Thought it would work as advertised. ..will keep playing with it.

When it’s in WiFi range it works good and the live view is decent.

The customer has to pay a subscription fee to view videos after 30 days. You cannot view the videos if you missed a notification. Why would pay to see videos that you dont want to store? There should be a minimum days where you can see your videos without having to pay any subscription. If I knew about this issue I would not have bought the device. Now I am stuck with it and I cant return it.

We must troubleshoot this device at least once a day.

This model is just okay. Too much delay on the recording.

I guess okay for the time period this item originally came out but go with a higher version. After having both, this one is just a extra camera in the back yard that I have let go dead. Its ok if its all you have--better than nothing.

Picture is not good and many times it has a delay.

It was great at first and then it just stopped working after about two weeks

The battery lasts 1 month (not the 6 month they advertise), and you have to take it apart and bring inside the house to recharge, which means ... you don't have a doorbell while it's charging. Terrible implementation. Don't Buy!

Doorbell was the smallest siZe available but i still was too large for my panel beside the door. And did not have the proper tools i need to uninstall my current doorbell. So i exchanged for a different system

The app takes a long time to launch, despite having a Galaxy S9 plus, the video takes a while to load in too, despite having a fiber 1GB connection. They do not do well at night, neither. I know this is the older model and I only hope they've grown from those bumps.

Was not aware a flat surface was required to mount.had to return

Ok Door bell rings with no one at door, constantly.

I dont like that I have to pay to see the videos..

Love this product. We have had great experiences with the Ring Doorbells and our Chime (all purchased in person at a BestBuy store). Our main requests for future versions would be live  video on demand and quicker start to motion recording. We purchased our first Ring three months ago with a chime. It worked out so well we bought another one as a sort of security cam for the back porch. Provides peace of mind. Very highly recommend both the Ring Doorbell and Chime. Note, we wish it had the following features: - video on demand - a quicker start to motion videos (we get a lot of deliveries, starting at the gate 15ft out, yet very rarely catch any person on camera) - as we get a lot of activity, on the Activity recordings, we wish it had:   - a date and timestamp on each video,    - video 'next' and 'back' feature to facilitate efficient review - on the main Recent Activity list   - wish it listed activity for each device in a different color Some slight less than perfect performance areas in our experiences : - often get a motion chime yet there is a lag when notified on our phone. - wish there was a way to have more captured at angle down from camera (when package left on doorstep it is rarely in view) [doorbell is at the appropriate height for our entry, just doesn't show us if package was left] - we are renters with security motion lights placed by landlord. when some motion lights engage, video turns pink and is less clear. [This may be a motion light bulb issue, not a Ring issue] - we get a lot of activity, thus batteries require charging more frequently (but it is very very easy and convenient to recharge). - depending on weather, planes, cats, wind seem to set it off. Still worth it by far. So far our tech experience relates to the Chime (turned out to be an electrical wiring issue on our end, not a product issue) and the tech rep was great (responsive, thorough and professional). We are thrilled with the peace of mind offered by, and experienced this far, with the Ring Doorbell and Chime. Very highly recommend.