Customer Ratings & Reviews
- Model:
- 8VR1S5-VEN0/88RG002FC100
- SKU:
- 5817162
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.
This summary was generated by AI based on customer reviews.
is a OK product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better connectivity, an better video quality
I would recommend this to a friendOK. satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to receive door image on smart phone. I'm disappointed.
No, I would not recommend this to a friendRing Door Bell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst product ever. It sets off our door bell randomly...most of the time it happens in the middle of night. We contacted Ring about the problem and they checked the history on our door bell and told us it did not happen. When a door bell goes off at 2 AM a person knows it but according to Ring it just did not happen. We figure they know they have faulty product. We attempted to return it to Best Buy but since we did not pay for the extended warranty they would not take it back. A word of warning ...Do NOT buy this product.
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect with wireless network. Incompatible with my system
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would put 5 *s if worked, most my family has one and like it
I would recommend this to a friendBrand response from Ring
Posted .Hi Happy,
Oh no, I am so sorry to hear this, however, I am confident that I can help. Would you be so kind as to email me at Kaitlyn.rosenthal@ring.com? I would like to investigate the issues that you are encountering with your Ring device so that I can get to work on providing you with the best possible resolution.
I would appreciate your time.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Door bell didnt work. it could not be programmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the non working door bell. maybe it will tr again.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Cscott,
I am so sorry to hear about your poor Ring experience. Would you be so kind as to email me directly at Kaitlyn.rosenthal@ring.com so that I can both follow up on your return as well as provide you with some additional options to improve your Ring experience?
I would appreciate your time.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
Works... OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter the setting, I'll get notified of any car that drives past my house but I won't get any notifications of a PERSON STANDING AT MY FRONT DOOR! Also... if you don't subscribe to the cloud storage, you can't view any videos. So... it KINDA works. Just don't get your hopes up
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Bambam04,
Thank you for your feedback. Setting up the motion detector does require a bit of maneuvering to find the sweet spot, however we can assist you with honing these settings to make sure you only receive the alerts that matter to you. Also, our optional cloud service plan for $3/month allows you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View. Would you reach me at Kandyce@ring.com today so that we can improve your Ring experience?
Thank you,
Kandyce C., Neighbor Satisfaction Manager
Kandyce@ring.com
Ok but it can be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charge you if you want to go back and watch a video
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but very disappointed. Does not work as advertised.
No, I would not recommend this to a friendquality wasn't what i had expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's no night vision. i was hoping for for a clearer image.
No, I would not recommend this to a friendGreat Idea - Didn't Pan Out so Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great idea but you need excellent internet service to get this. We even moved our router closer to it in hopes it would work well. But no such luck. It rarely worked so we returned it while we could. I would love to try a new improved version!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi KASCPA,
I'm sorry to hear your Ring Video Doorbell didn't meet your expectations but I'd like to connect with you today to provide additional options for you with the hope that you'll remain in our Ring family. I'd like to also investigate your past CS tickets to learn more about the issues you encountered. Would you reach me at Bilan.jenkins@ring.com?
Bilan J., Customer Satisfaction Specialist
Bilan.jenkins@ring.com
ITS OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE VIDEO QUALITY IS ONLY IN 720 P SO IT COULD USE 1080P !!
I would recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got this to reliably work, returned to store
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Marc3411,
Would you reach me directly at Kandyce@ring.com today so that we can follow up on your return, provide you with some additional options and make sure we get your device functiong consistenly?
Best,
Kandyce K., Neighbor Satisfaction Mananger
Kandyce@ring.com
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ring doorbell camera a little over a year ago. I've given it 15 full months before writing this review. It is absolute garbage. My Wi-Fi signal is strong so there shouldn't be any problem and what I get from the ring is the backs of peoples head walking away or a car after its pulling out of the driveway or when somebody is walking off the property already.... Unless you stand at the front door for a few minutes it's not going to capture you...a total waste of 100 bucks.....i hate it.
No, I would not recommend this to a friendI don’t really like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really like it because it don’t looks clear
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Moyvaldo,
I am sorry to hear about your poor Ring experience, however, I am confident that I can help. I would like to personally investigate the poor video quality that you are experiencing so that I can provide you with the best possible resolution to turn your Ring experience around for you. Would you please email me at Kaitlyn.rosenthal@ring.com?
I would appreciate your time.
Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com
BOUGHT 3 BUT ONE DOES NOT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iN THREE LOCATIONS BUT THE KITCHEN ONE WILL NOT WORK PROPERLY
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good i don't have a lot to say. Do it was very good
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but has flaws. Overall will recommend. Good buy
I would recommend this to a friend- Cons mentioned:Motion detection
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delay is awful. My internet is pretty good. If some one rings it takes for ever to get it to connect to respond. Motion detection is constant even after doing multiple configurations
No, I would not recommend this to a friend Great Concept, poorly executed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the concept of the Ring doorbell, ever since I saw it on Shark Tank a few years ago. At the BF sale price of $129, it seemed like a great bargain. It supposedly only takes 5 minutes to setup - BS. I'm a computer engineer with 30 years experience. It took me 10 aggravating tries and at least an hour to get it to finally connect right. Within minutes of getting connected to my network, I realized it was worthless. The picture is so poor, you can't make out what you're looking it. Forget about the sound, it's garbled noise. I'm returning it to the store. I really wanted this to work, for both my home and a small apartment complex I own. I thought what a simple solution. But I regret that I've wasted my time with this piece of junk!
No, I would not recommend this to a friend