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Customer Ratings & Reviews

Model:
8VR1S7-0EN0/88-0201-NC-USA
SKU:
5839307
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Customer reviews

Rating 4.6 out of 5 stars with 9567 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Video Doorbell 2's video quality, ease of use, and straightforward installation. Many also appreciate its decent battery life and the security it provides. However, some users find the motion detection could be improved, and a few have noted concerns about the device's size and response time. Other minor issues mentioned include sensitivity and the lack of night vision capabilities in some models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 9,567 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy install great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this doorbell installed and working in about 15 minute would highly recommend this product has a great video picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A MUST have for everyone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install... great gift! Everyone really needs this... also great for surveillance for the neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great pic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, App is good. Love being able to hear and see someone at the door without getting off the sofa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the Best Buy’s

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to install & use & I like the fact you get massages about every move front of your house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for security system and would buy another one. Also easy installation for a tech guy like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it works and is easy to install. The price is well worth it. Started working immediately after I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read directions for installation. Bought this because it was Alexa-compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    We Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're so happy with this purchase and love the fact that we can see who is approaching our front door at any time from anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the video doorbell. The fact that we are not home a lot, keeps all packages safe. We know exactly when they are delivered

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I’m obsessed with my ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love seeing who’s at my door with crystal clear picture and sound. You don’t realize how much you needed one until you get one.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product and camera!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a great picture on the camera. Make sure your wifi is up to par or the delay will be aggravating.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Ring security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security on your phone.needed to add another Ring device and Best Buy had what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Ring Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well and easy to install. Love this devise especially when no home.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great for security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for someone who has teenagers. The reason was for their added security, they LOVE it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Exceeded my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the image is amazing and clear. I am happy i decided to purchase. The "Neighbors" community is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring video doorbell2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great video and sound. Love having this as part of extra security around my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring system is easy to set up and all the tools needed for set up are included. I really love their products.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item services a great purpose in helping to keep my home safe. Great camera and works well with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera with excellent quality, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this camera/device. Works well and great quality. I feel good knowing we have a ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Pass this up, stick with the original Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are currently a satisfied Ring Doorbell (generation 1) user and are interested in upgrading to Ring Doorbell 2 - I would definitely advise you to pass this up and stick with the original. After 2 days of messing around with the Ring Doorbell 2, including expensive upgrade of my wifi infrastructure - I'm returning it. I have been very happy with my original Ring. I decided to add a second Ring, and purchased the Ring 2 to install in place of the original Ring so that I could move the first generation doorbell to a second location. I was looking forward to the improved motion detection and video quality that I had read about. Unfortunately I was disappointed to find that the Ring 2 works sporadically at best. I found that it works great right after you set it up, but then very quickly stops alerting for motions and rings as well as not working with live view. I have troubleshooted quite a lot (including resets and reinstalls) as well as even deciding to finally invest in upgrading my wifi infrastructure. Unfortunately, even with the snazy new expensive wifi infrastucture, the same connection problems persist. Meanwhile, the original Ring Doorbell is still working like a champ. I have to say, I wished that I had saved myself the headache by reading the reviews and seeing that connection problems are not uncommon.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Scott,

      Oh no, I am so sorry to hear about your poor Ring Video Doorbell 2 experience, however, I would greatly appreciate the opportunity to ensure that both of your Ring devices are working consistently to your expectations. I see that you noted being in contact with our Customer Support team, with that being said, I would like to personally investigate the issues you are running into. If you would be so kind as to contact me directly at [email protected] I would like to make sure we get this issue resolved for you.

      Thank you and I look very forward to turning your Ring Video Doorbell 2 experience around.

      Best,

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring