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Customer Ratings & Reviews

Model:
8VR1S7-0EN0/88-0201-NC-USA
SKU:
5839307
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Customer reviews

Rating 4.6 out of 5 stars with 9567 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Video Doorbell 2's video quality, ease of use, and straightforward installation. Many also appreciate its decent battery life and the security it provides. However, some users find the motion detection could be improved, and a few have noted concerns about the device's size and response time. Other minor issues mentioned include sensitivity and the lack of night vision capabilities in some models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 9,567 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Every Home Needs One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more security in this time and age is always a plus. Every new and old house or apartment needs at least one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from Ring to Ring 2 and its really good. Now I can change faceplate and charge it without taking it down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a busy household and it is great to be able to see what is going on. The doorbell was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Police have requested video of vehicles driving by great to see who’s coming and going.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Doesn't work as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the doorbell and the spotlight cam battery. Totally regret it. The cameras will record only partial clips from the motion alerts. So if it starts with a UPS guy walking up your driveway, it will not record the whole interaction. Another example- I walk out of garage to get the mail. The motion alerts the camera when it first sees me and starts recording. It stops recording when I get to the mailbox and doesn't even get me walking back. I'm sure you can see why this would be a problem. Say porch thieves walk up and steal a package. It will get part of them walking up, maybe on the porch, but not walking away, getting in car, which direction, etc. The recorded clips from motion need to be longer. It also doesn't activate quick enough sometimes. When I pull in driveway, it will not alert me until my car is almost all the way in the garage, therefore missing the whole incident. There are many options out there now. I would try another brand next. It just sucks, because ideally you'd want your cameras all on the same system. This review applies to both the Ring Doorbelk and Spotlight Cam Battery. On top of it all, Best Buy messed up the delivery and their phone customer service guy was horrible. Ended up going to the store where they took care of it no problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having this product. It makes it so easy to know when someone is at your door whether you’re home or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it came with everything you need to hook it up, even a drill bit to drill into your wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    You need one!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up. Need some help if your going to mount on brick. Drill in the mortar. But once up and running it's a great device!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it would detect motion at 30 feet but that feature doesn’t work. It detects motion at about 10-15 feet before It sends me the alert

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchsse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of our best purchases yet! The video quality is fantastic and we love that we can see when a package is delivered!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can see who it at my house when I'm not home and it chimes on my phone so I always know when my teens come home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with my purchased, cleared image, nice two way talking, and I feel safe now with my deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best product I ever brought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had seen this item a couple other family houses I went to and I liked it and so I purchase one for my self and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Make sure you have wide enough space by your door frame to fit the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up the app. Gives me peace of mind when I'm at work or when my husband is on night shift.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device came with everything needed for installation. It works well. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Hello from work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring is a great addition to any house. I have talked with people from work who were at my door

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & set up. Good security option with video recording. Great upgrade from first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and tell everyone about the efficiency of the doorbell. Battery has good life

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new doorbell has clearer picture mode. We replaced it since our other ring doorbell was not working well.

    I would recommend this to a friend