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Customer Ratings & Reviews

Model:
8VR1S7-0EN0/88-0201-NC-USA
SKU:
5839307
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Customer reviews

Rating 4.6 out of 5 stars with 9567 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Video Doorbell 2's video quality, ease of use, and straightforward installation. Many also appreciate its decent battery life and the security it provides. However, some users find the motion detection could be improved, and a few have noted concerns about the device's size and response time. Other minor issues mentioned include sensitivity and the lack of night vision capabilities in some models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 9,567 reviews
  • Rated 3 out of 5 stars

    Expected better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon initial installation, this was great! About 3 weeks into using it, I noticed the battery drained very quickly! I was expecting to go longer than 3 weeks off of a full battery (in the 2 months that I've had this, I've had to charge it 4 times, even with the recommended battery settings) . Then I noticed that the video quality was deteriorating. Very choppy and grainy. Now, the video only works half of the time...I will either get a grainy, chopped up video, or I'll just get a black screen. Yesterday, as I left my house, my alert went off to let me know there was movement on my porch... but it didn't even record, as it's supposed to! No video popped up for it at all. There are times when I'll go to check prior videos and it'll show solicitors leaving my house but not approaching my house, which I have it set up to do. That defeats the purpose! I've only had this for 2 months and I can't say I'm pleased with this purchase... not for the money I paid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is much better than the first version. It is very convenient that you can take the battery out to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and the app is phenomenal! I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality and the motion alerts are great. I'm just struggling with having a strong enough Wi-Fi signal to get those alerts quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome surveillance system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ring, it's so nice to see who is at my door and I can talk to them. It's perfect for catching the low life package thiefs!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to see my house all the time on my phone. I like how it doesn’t need a power source and can run on. A battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a pretty great product especially if you're not home a lot and want to see what is going on around your home.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great for a added security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a Ring, the added security is a huge deal to me. Being able to see who's at my door is a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    You need a subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great. Works well. You need a subscription for it to record past events. So if you miss the alert it’s gone forever without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow, Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install camera, no wires needed and the viewing angle is so amazing it’s perfect for your own home or a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has it so i got it and was worried about using it. Great option as it is simple to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring ring!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to see who is at the door. Have been able to catch the snipe that has been eating my azaleas.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Disappointing and Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box and review of the RING DOORBELL 2 started promising. Lovely wide angle colored video. Easy to connect to WiFi and iPhone Application. Then we attempted to try it out; sounds coming from doorbell, my voice, was garbled and hard to understand although I could hear the person outside clearly on my phone app. Then, the video switched from color to black and white. Neither the instructions in the box or on the application showed how to fix either the sound or picture trouble. Google comments suggesting removing the doorbell from the app. and resetting the doorbell. After hitting the reset button I was no longer able to connect to the app. It was quite frustrating and promptly returned. Unfortunate because I had received a 10% Birthday Discount which saved us $20 on the purchase which I lost upon returning the product.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello,

      Oh no, I am so sorry to hear about your poor Ring experience. I would like to connect with you personally so that I can follow up on your return as well as provide you with some additional options. Would you kindly reach out to me at [email protected]?

      Thank you,

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can see who is at the door from across the room. Took less than 1/2 hour to install with wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and so far works great. Door bell and motion notification is great to see who's at the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security product. Provides piece of mind while away from home. Ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell and camera perform as advertized. The devise was very easy to install and meets our needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to install and set up. Just downloaded the app and followed the step by step instructions!!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service easy to setup I will recommended this product to any one The price well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a great deal at Best Buy easy to install have bought several now I have views throughout my home

    I would recommend this to a friend