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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,206 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    I can see you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great camera. The doorbell is terrific and my husband had no issues with the install whatsoever. The app is great and very easy to personalize to your own preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Blink video doorbell & 4 cameras. On top of the 3rd party installer who did a poor job (long story) & the Blink not always going off, I decided to turn it all in for refund & got the Ring doorbell 4 with 4 cameras. Geek Squad came & did a fantastic job not only with the install & needing only 3 cameras but also carefully explaining everything I needed to know a well as suggesting to use different mounts. They also made sure a file was claimed for damage caused by the 3rd party guy. The technology on the Ring doorbell 4 is night & day compared to the Blink I had. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DoorBell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our doorbell! It is awesome to have it connected to Alexa so no matter where I am, I can see who is at my door. One draw back which isn't a big deal is I wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great! I get notifications on my phone and no service required. But if you want to save and go back and look at vids is only $40/yr! I was paying that monthly before! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality and customization

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying this camera for the last two months and it’s been great. I don’t have experience with other doorbell cameras, so I can’t give a comparison, but it holds up to the elements, has clear day and night video, allows you to customize the motion sensitivity well enough and battery life isn’t too bad but I did get two spares for reduced/no down time. Would recommend, and for renters who can’t drill one in, a “doorbell boa” is a great way to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so popular to have and convenient and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Authentic and elegant.! One of the best products,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera brand ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the other brands home security … 10/10 I’ve had it for 2 years now and I have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great battery doorbell this is one of the best better drivers out there. It has a long lasting battery in the pre-roll is amazing. The camera quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra-MAGA-sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked pretty well. Ultra sensitive. Had to make several zone refinements. It does what it’s supposed to do. Happy with the performance, especially the quick messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring camera! It preforms perfectly. I catch all motions, making me feel safer in my home. The price was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Great video, terrible image recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one installed for about two weeks and had to return it because it was useless at spotting people. Pros: Good video quality and useful app. Cons: It consistently ignored people and recognized vehicles as people instead. I adjusted the settings on my own and even contacted their support for advice to no avail. An older eufy camera that it was supposed to replace did a better job spotting people from the window next to the door. Adjusting the settings to improve detection caused the battery to drop from 100% to 20% within a week.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jason.

      Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell 4 capture all the correct motion events. The Ring Video Doorbell 4 was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issues you mentioned in your review.

      It sounds like the device is not performing as expected. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."

      Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
      Tap the menu (≡) on the top left.
      Tap "Devices."
      Tap the device that you want to adjust.
      Tap "Motion Settings."
      Tap "Smart Alerts."
      Tap "Enable Feature."
      Tap "Continue."
      Select the notification options that you want for "Person" and "Other Motion."
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings, tap "Done."

      We also recommend going to "Power Settings" in the Ring app to see what features may be draining your battery.

      To access "Power Settings," open the Ring app:

      Tap the menu (≡) on the top left of the dashboard.
      Tap "Devices."
      Tap your Ring Video Doorbell 4.
      Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
      Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".

      If any additional information is needed regarding your Ring Video Doorbell 4, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to set-up and good video.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using the Ring from Nov. 2021 and no problems. Easy to set-up and good video. The Apple app I think is easy to use. The battery back-up is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good eat product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. I recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Wireless Doorbell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Ring Video Doorbell 4. It gives a sharp, clear picture and it was very install and get connected to our wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good quality and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product quality and easy to use as far as smart doorbells are concerned. I would just suggest adding a way to get different ring tones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring 4 doorbell camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan Rojas was the consultant from Best Buy, and based on my needs he recommended the ring 4 doorbell camera and it fit my needs perfectly. He was really helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good door bell with a bad power management

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good door bell, but with one giant con, the battery. This door bell eats about 3 times more power than a typical ring stick camera. Be prepared to either drill a hole in your wall or change a batteries every week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product that works well and is worth the money in peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and mounting. Using battery option (can also be hard wired). Good wide camera view at front door. Installed optional chime which works great.

    I would recommend this to a friend