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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,206 reviews
  • Rated 5 out of 5 stars

    Wireless security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless security system out there .Best piece of mind knowing that I can see anything or anyone that comes to my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ringtastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home security. I’ve always wanted one of these..notifies me about everything that runs in front of my ring

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Video Doorbell 4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Doorbell 2 and thought I'd upgrade just for the sake of upgrading. Now I find myself constantly having to charge this one. Doesnt have a lot of new features compared to the previous models. Should've stayed with my old one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second ring and my third home! We like the ring. It serves its purpose and lets us see outside. Membership yearly isn’t too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best doorbell money can buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell exceeded expectations. Great video quality and setting to allow to a secure experience. App is great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Added security for your front door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security for your front door. Easy to set up, even if you don't have to wire it into an existing doorbell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good product for my house safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good Ring camera for my front house. But there is one problem. It was some weird looking line white around in my Ring camera, and it some wrong previews. But i get use to it after purchasing it and loved it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    RING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT WE HAD THE EARLIEST GENERATION THAT WOULDN'T WORK ANYMORE, SO WE REPLACED IT WITH THIS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is easy to install and has excellent picture quality. battery stays charged as i hard wired it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love rings protect on my front porch - seeing things come and go. Also like the neighborhood comments.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Field of view

    Rated 4 out of 5 stars

    Good doorbell cam

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell cam given that hardwired wasn't an option, but will need to adjust the angle/tilt because it misses some movement while capturing cars driving down our street

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always likes ring doorbells. The camera and features are great and installation was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Products - Always Trusted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd ring - one for each of my children’s homes and one for my home. We all love this safety feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    ring doorbell 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality picture easy to set up and operate let you know when someone is there would highly recommend this doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought the ring doorbell. I love it! Makes me feel more secure. Thank you to the knowledgeable staff as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for people that don't have wires close. Very happy with the purchase! Thanks for the best buy assistant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RING 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT---VERY EASY TO IN STALL WITH OR WITHOUT A DOORBELL IN PLACE. FOR ME MY NEW HOME DID NOT HAVE A FRONT DOORBELL WHICH IS GREAT BECAUSE AT THE TIME I SELL THE HOME I COULD TAKE THIS PRODUCT WITH ME AND PUT A WALL PLATE UP FOR THE NEW HOMEOWNERS IF THEY CHOOSE TO USE AN ELECTRONIC DEVICE LIKE THIS OR PUT IN AN OLD FASHION DOORBELL I LIKE THE FACT THAT THERE WERE OPTIONS HERE

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgrade from original ring doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the original ring doorbell to this one. So much sharper and at night you can actually see beyond two feet. Glad I decided to upgrade even though I had to drill more holes in our faux rock siding and work around the new holes being so close to the old ones but not close enough that I could use the old holes. Guess with all progress, a little reingerneering must be made. ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much better the the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my Ring at home. Less problematic to charge, better features with rewind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Good - Taxing Setup, Slow Motion Detection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ring Video Doorbell 4 along with the Chime Pro since I did not want to deal with possibly needing some special wiring and electrician assistance to ensure the voltage for my home chime was correct for this specific doorbell. Overall, this camera is useful, but it is somewhat underwhelming for the price. The doorbell recording function is great, especially with the useful option for quick replies. The setup was cumbersome, though, and the motion detection is subpar. I would recommend SimpliSafe's items/system over this if you don't mind paying a tad more per month for storage and/or security (but still at a good price). Pros: I love the in-app options for changing the chime sounds to differentiate between motion detected versus someone ringing the doorbell. I also like the options to select the motion detection zones, the volume/sound of the doorbell for the person ringing the doorbell, and the frequency of motion detection. I'm glad the battery lasts around 30 days before getting low and that it warns you when it gets to that point. I'm also glad you can buy a replacement battery on the Ring site for a discount if you have the Ring Protection Plan, which is about $3/month, that way you don't have to go 12 hours without the doorbell while charging the one battery you have. Cons: The motion detection notifications lag significantly, especially at night, even though I have lights on in my yard and I have the motion detection field aiming at all the paths people can use to get to my front door as well as where the cars usually park. Usually, the motion notification occurs 2 seconds max before the doorbell is rung, even though it takes about 10 sec to get to my door from the driveway or road. Furthermore, it's odd that you have to decide how often the doorbell checks for motion... This means the doorbell does not necessarily "detect" motion as it happens but rarely/occasionally/frequently (depending on the setting you choose) looks to see if there is motion. I compare this to someone either sitting in their living room with the blinds open all day, always being able to *detect* motion outside their home versus the blinds being closed all day but you occasionally and randomly peeping out of the blinds to "check" and see if there happens to be motion at the time that you're peeping out (meaning you're going to miss the motion that occurred during the times you weren't peeping out of the blinds). This is a huge letdown, especially since I have the camera set to the most frequent "detection" setting and it still misses a lot of motion, which may explain the delayed motion detection notifications that I mentioned above. I've had the SimpliSafe Video Doorbell at another property for a while, and that one actually *detects* motion as it is happening, so the Ring Video Doorbell was a letdown in comparison. Not only because of how subpar this motion detection is but also because of how troublesome it was to set up! Sorry to keep comparing it to SimpliSafe, but the setup for the SimpliSafe one was much easier even though I actually wired the SimpliSafe one where the old doorbell was. It took me about 10 minutes to do, and I have 0 electrician or handywoman experience. The Ring Video Doorbell took approximately 2 hours because the Doorbell itself went through several updates and would cycle between not responding and flashing the light to tell you it was ready for setup, only for you to get through the setup and make it to the video testing phase where it would freeze and say there was an issue. I went through these cycles several times and followed the troubleshooting instructions every time. Eventually, I found a random YouTube video showing how to reset the Ring Doorbell. After the reset, it went through a few more updates and set-up cycles before it was actually ready. The width of the doorbell proves to be an issue if you don't have a flat wall next to your front door and you are trying to put the doorbell on the doorframe, as this doorbell is wider than most doorframes I've seen (compared to my SimpliSafe one which was the perfect width). But we were able to work around it by using a longer screw on the side where the supporting wall was further back than the door frame. Overall, I would recommend it only if you are not willing to pay a little extra per month for the SimpliSafe video storage and/or monitoring plan, as I much prefer their Video Doorbell and their indoor/outdoor cameras as well.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello BestBuyer,

      Thank you for taking a moment to leave your review on the Ring Video Doorbell 4. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.

      Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

      Thank you, Jamila with Ring Ring