Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,206 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good view and good image. Easy install. Requires subscription. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Many easy use features.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a Christmas gift. Very easy to set up and use. Video playback is A-1. I would highly recommend purchasing this for security. Very many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The goat

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best doorbell that ever came out in the 20th century

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Nice, but not very fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the Blink system, but it doesn't have a doorbell so I got the Ring. It is loud, but it doesn't notify me quickly when someone is standing by my front door and the range of the camera is blurry until the subject is about five or six feet from the doorbell. So without my Blink system, I wouldn't know anyone was walking toward my door. Ring does eventually let me know someone is by my front door. But I have to log on, get to the correct screen, etc., so by that time, someone could burst in and be standing in my living room. I like the Blink system's speed of notification and taping. The Ring doorbell would have a video of what is happening, but more after-the-fact. It also has Neighborhood, which gives a soft sound when something is happening at a neighbor's who has Ring, so I do know what is going on in my neighborhood. I may get the Ring with light and camera later, but for now, I am sticking with Blink with camera for both front and back yards. And Ring for the doorbell function.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Babs,

      Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you and that you are able to answer your motion alerts.

      Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.

      Thank you, Jamila, with Ring. Ring

  • Pros mentioned:
    Security, Video quality

    Rated 5 out of 5 stars

    N/a

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell works great. It has a very good camera of high quality. It is a great asset to our security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is amazing connects through app with all Alexa devices get notifications anytime some. One is at ur door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 2nd Gen Ring and could not be happier. We really like the rollback feature that shows you exactly what set it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect connectivity

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is perfect compared to other models, (doesn’t lag.) It won’t let you down.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very nice camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very clear images. Especially at night. It has night vision that works excellant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. It was easy to install. The motion detector is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video. Very helpful to not have to answer the door. Captures most motions not all. Easy to install my 14 year old son installed it. Buy it. You need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door bell!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ring doorbell, It was fantastic! All the ring products at Best Buy have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old boring doorbell for sure. I can see when a package is delivered and view it live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This dude

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with the ring. It works really well and I enjoy being able to see who’s at my front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best generation so far totally worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Ring Video Doorbell 4-Good picture.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Video Doorbell 4 has a good picture but even with the sensitivity reduced, I still got too many motion alerts. I had to finally turn this feature off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is a must have product. I current have mounted and i feel so safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring cameras. They work so good compared to other brand with no delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Ring Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were terrific when they came to install my new Ring! Got it installed and up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No body told me !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was good, the only thing I didn’t know was I now need to sing up and pay if the picture willl stay on my phone.

    No, I would not recommend this to a friend