Customer Ratings & Reviews

Has good view and good image. Easy install. Requires subscription. I recommend.

The doorbell is amazing connects through app with all Alexa devices get notifications anytime some. One is at ur door

The mic quality is perfect compared to other models, (doesn’t lag.) It won’t let you down.

I bought this Ring Video Doorbell 4 along with the Chime Pro since I did not want to deal with possibly needing some special wiring and electrician assistance to ensure the voltage for my home chime was correct for this specific doorbell. Overall, this camera is useful, but it is somewhat underwhelming for the price. The doorbell recording function is great, especially with the useful option for quick replies. The setup was cumbersome, though, and the motion detection is subpar. I would recommend SimpliSafe's items/system over this if you don't mind paying a tad more per month for storage and/or security (but still at a good price). Pros: I love the in-app options for changing the chime sounds to differentiate between motion detected versus someone ringing the doorbell. I also like the options to select the motion detection zones, the volume/sound of the doorbell for the person ringing the doorbell, and the frequency of motion detection. I'm glad the battery lasts around 30 days before getting low and that it warns you when it gets to that point. I'm also glad you can buy a replacement battery on the Ring site for a discount if you have the Ring Protection Plan, which is about $3/month, that way you don't have to go 12 hours without the doorbell while charging the one battery you have. Cons: The motion detection notifications lag significantly, especially at night, even though I have lights on in my yard and I have the motion detection field aiming at all the paths people can use to get to my front door as well as where the cars usually park. Usually, the motion notification occurs 2 seconds max before the doorbell is rung, even though it takes about 10 sec to get to my door from the driveway or road. Furthermore, it's odd that you have to decide how often the doorbell checks for motion... This means the doorbell does not necessarily "detect" motion as it happens but rarely/occasionally/frequently (depending on the setting you choose) looks to see if there is motion. I compare this to someone either sitting in their living room with the blinds open all day, always being able to *detect* motion outside their home versus the blinds being closed all day but you occasionally and randomly peeping out of the blinds to "check" and see if there happens to be motion at the time that you're peeping out (meaning you're going to miss the motion that occurred during the times you weren't peeping out of the blinds). This is a huge letdown, especially since I have the camera set to the most frequent "detection" setting and it still misses a lot of motion, which may explain the delayed motion detection notifications that I mentioned above. I've had the SimpliSafe Video Doorbell at another property for a while, and that one actually *detects* motion as it is happening, so the Ring Video Doorbell was a letdown in comparison. Not only because of how subpar this motion detection is but also because of how troublesome it was to set up! Sorry to keep comparing it to SimpliSafe, but the setup for the SimpliSafe one was much easier even though I actually wired the SimpliSafe one where the old doorbell was. It took me about 10 minutes to do, and I have 0 electrician or handywoman experience. The Ring Video Doorbell took approximately 2 hours because the Doorbell itself went through several updates and would cycle between not responding and flashing the light to tell you it was ready for setup, only for you to get through the setup and make it to the video testing phase where it would freeze and say there was an issue. I went through these cycles several times and followed the troubleshooting instructions every time. Eventually, I found a random YouTube video showing how to reset the Ring Doorbell. After the reset, it went through a few more updates and set-up cycles before it was actually ready. The width of the doorbell proves to be an issue if you don't have a flat wall next to your front door and you are trying to put the doorbell on the doorframe, as this doorbell is wider than most doorframes I've seen (compared to my SimpliSafe one which was the perfect width). But we were able to work around it by using a longer screw on the side where the supporting wall was further back than the door frame. Overall, I would recommend it only if you are not willing to pay a little extra per month for the SimpliSafe video storage and/or monitoring plan, as I much prefer their Video Doorbell and their indoor/outdoor cameras as well.

Best generation so far totally worth it for the price.

Received this as a Christmas gift. Very easy to set up and use. Video playback is A-1. I would highly recommend purchasing this for security. Very many features.

I already had the Blink system, but it doesn't have a doorbell so I got the Ring. It is loud, but it doesn't notify me quickly when someone is standing by my front door and the range of the camera is blurry until the subject is about five or six feet from the doorbell. So without my Blink system, I wouldn't know anyone was walking toward my door. Ring does eventually let me know someone is by my front door. But I have to log on, get to the correct screen, etc., so by that time, someone could burst in and be standing in my living room. I like the Blink system's speed of notification and taping. The Ring doorbell would have a video of what is happening, but more after-the-fact. It also has Neighborhood, which gives a soft sound when something is happening at a neighbor's who has Ring, so I do know what is going on in my neighborhood. I may get the Ring with light and camera later, but for now, I am sticking with Blink with camera for both front and back yards. And Ring for the doorbell function.

The ring doorbell works great. It has a very good camera of high quality. It is a great asset to our security.

Bought this to replace my 2nd Gen Ring and could not be happier. We really like the rollback feature that shows you exactly what set it off

This was my first ring doorbell, It was fantastic! All the ring products at Best Buy have been great!

I love the ring cameras. They work so good compared to other brand with no delay.

I have to say this is a must have product. I current have mounted and i feel so safe

Better than my old boring doorbell for sure. I can see when a package is delivered and view it live.

I haven’t had any issues with the ring. It works really well and I enjoy being able to see who’s at my front door.

Couldnt live without it. Very helpful to know when packages arrive. Easy setup.

Works as advertised. Very clear images. Especially at night. It has night vision that works excellant.

Great picture quality. It was easy to install. The motion detector is very responsive.

Geek Squad guys were terrific when they came to install my new Ring! Got it installed and up and running in no time!

The tech was good, the only thing I didn’t know was I now need to sing up and pay if the picture willl stay on my phone.

Clear video. Very helpful to not have to answer the door. Captures most motions not all. Easy to install my 14 year old son installed it. Buy it. You need it.