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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,206 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older Ring Doorbell. The unit was installed easily and worked as stated with very good picture quality. I liked the fact that I could set this up on my 5G WiFI instead of 2.4G.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Doorbell 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first purchase of a Ring Door Bell. Can’t be happier with how it functions. Great picture of who is at the door. Being able to communicate before opening door is great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    SmileYoureOneCamera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbbell. Can watch everything that's going on from my mobile phone from anywhere in the world. Buy one! Make sure you get an extra backup battery.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ring, you are able to see what is going on outside and who is at your door. Gives you alerts on what is going on in your neighboring communities. Lost animals & people who are checking car doors etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install the doorbell and they did a great job. It works well and the app is easy to use. They were able to connect it to our existing chime so that was a bonus. Works well in very cold weather too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Compare other models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install, decent quality photos & videos, however after a few weeks of owning, I'm noticing lag in the videos. I have a premium account with Ring. I just don't understand the lag. I have recording time on for 2 minutes. Yet it's a choppy video

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    So worth the money and offers great security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Images are so clear. You can set the sensitivity levels so you don't catch every car driving by. Sound quality is ok, not great. Doesn't matter since images are so perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my moms home… the picture captures are really nice and the only draw back is having to unscrew unit to recharge battery… other than that it’s a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for mobile home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical of this at first but a friend talked to me into it. I cannot tell you how happy I have been with this purchase. A hardwired it into my old doorbell on a mobile home and it's working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our Ring 4 experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased and installed a Ring 4 doorbell, with two chimes. It’s working great and I would highly recommend this to anyone considering a video doorbell and home security system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good, not great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, but the newer ones are better. Bought this one for a friend and hooked it up and it's ok. The pro 2 series is drastically better though, faster and just better quality. I'd probably eat the difference and get the better one for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Ring Video Doorbell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Ring Doorbell. It is great to see when someone approaches the door and when packages are left. Easy to use & Geek Squad folks did a great job of setting it up. If you don't have one yet, get one.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    RING 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! I like the Ring and the added security it provides. Only negative, is when surrounding community uses the Neighbor function as a social media platform to be nosey!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great clarity but why not hardwired?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upgraded Ring device very much. Better clarity than the prior model. Only downside is apparently I must recharge the battery by removing the plate, etc. My old Ring was hardwired so no recharging batteries. Same location on the house, so why is it not hardwired????

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth replacing old models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a older model with this and best thing we could have done. The clear picture, early recording and it really does work better than old one. Would highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Setup once you purchase it, don't wait for later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device in 2023 and never set it up. Today, two years later, I am attempting to set up. The Ring is having problems connecting to the Wifi. Maybe I would have known if I setup once I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Previous issues resolved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a present for a family member. It can still be setup very easily and Ring has resolved the main issues with previous versions. For instance, the delayed recording was resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Protecting my property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and the product Does the job. I purchased extra batteries so it would always be protecting my property. Battery can last 4-7 days depending on the traffic

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one picked up nothing but vehicles After speaking to Ring customer several times we returned it. We did reorder one. It worked great for a few days, than I got a “Off Line” message and once it went back online it picks up vehicles more than people. Some messages say “Person Detected”, but it is a car. I have spoke to customer support and they had me make adjustments. They were suppose to call back the next day at 1:30 but didn’t call until 3:45. So I did not get the call. There have been days that I have gotten “100” notifications a day and it is cars. Highly disappointed to say the least.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Angel,

      Thank you for sharing your user experience with us. Here at Ring, we fully understand the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.

      After reading your review, it seems that your Ring Video Doorbell 4 is not picking up the correct motion. When this occurs, we recommend adjusting your motion settings. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/4402672227348-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-4. Please pay close attention to the Motion Frequency setting and consider adjusting this to frequent within the Ring App. Frequent gives you the most motion alerts and ensures you don’t miss any activity.

      If you still have concerns regarding your Ring Video Doorbell 4 motion detection, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.

      Thank you, Jamila with Ring. Ring